Robert House assumed that leaders can change leadership styles depending on the
situation.
A charismatic leader is likely seen as being self-confident and influential.
A problem-solving team brings together experts in various specialties to work together
on various organizational tasks.
Today’s managers are just as likely to be women as they are men.
The balanced scorecard approach evaluates organizational performance from more than
just the financial perspective.
A global mind-set refers to attributes that allow a leader to be effective in cross-cultural
environments.
According to Fiedler’s research, task-oriented leaders tended to perform better in
situations that are very favorable to them and in situations that were very unfavorable.
Telecommuting is a work arrangement in which employees work at home and are
linked to the workplace by telephone.
When an American company earns profits in a foreign country, those profits are taxed
according to the tax laws of the United States.
One important distinction between a work group and a work team is the degree of
interdependence among the members.
Which of the following dimensions of organizational culture refers to the degree to
which organizational decisions and actions emphasize maintaining the status quo?
A) stability
B) attention to detail
C) innovation and risk taking
D) people orientation
What type of discrimination is said to have occurred when certain actions taken by
representatives of an organization deny equal opportunity to perform or unequal
rewards for performance?
A) exclusion
B) discriminatory practices or policies
C) incivility
D) intimidation
Searching for new ideas beyond an organization’s boundaries and allowing changes to
easily transfer inward and outward is known as ________.
A) strategic partnering
B) knowledge management
C) customer relationship management
D) open innovation
When the employees express their concern about their bonus checks, which of the
following types of forces of change is in play?
A) external force of change
B) labor market force of change
C) internal force of change
D) social force of change
Though clearly capable, Mary does not seem very confident of herself. She is always
unsure of whether she can handle assignments that are difficult and as a result ends up
choosing jobs that are fairly straight forward and involve routine work. She is also
susceptible to evaluations from other people. Mary seems to have ________.
A) high cognitive dissonance
B) a high Machiavellianism score
C) low self-monitoring
D) low self-esteem
________ involves the theft of proprietary materials or trade secrets by any means.
A) Corporate espionage
B) Business intelligence
C) Data mining
D) Data aggregation
Which among the following is the best way to convince employees to become remote
workers?
A) By telling them that telecommuting eventually blurs the line between work and
home.
B) By pointing to the pay “increase” employees would receive from money saved
through telecommuting.
C) By telling them that they are unlikely to miss the camaraderie and social exchanges
of the workplace.
D) By offering free high-speed Internet access and office furniture.
________ is a type of technology that centers on large-batch production and requires
moderate levels of complexity and sophistication.
A) Unit production
B) Mass production
C) Process production
D) Service production
The fact that Eileen achieves her departmental goals is an indication of her ________ as
a manager.
A) leadership
B) effectiveness
C) efficiency
D) attention to detail
In order to increase face-to-face communication among employees, the workplace
design should ________.
A) maximize visibility and density
B) maximize visibility and minimize density
C) minimize visibility and density
D) minimize visibility and maximize density
The Sarbanes-Oxley Act called for ________.
A) increased pollution control measures from the government
B) more disclosure and transparency of corporate financial information
C) limited accountability of directors and executives of corporates
D) more social contribution from companies in the United States
Goal-setting theory says that ________.
A) goals should be loosely defined and moderately challenging to maximize motivation
B) a generalized goal of “do your best” is likely to be most effective in ensuring high
performance
C) difficult goals, when accepted, result in higher performance than do easy goals
D) to be effective, goals set should be easily achievable for the top performers
Melamark’s advisor on global affairs is concerned that ________ carries too much risk.
A) a strategic alliance
B) franchising
C) setting up a foreign subsidiary
D) a joint venture
When Bryan is offered a chance to help direct the efforts of some employees assigned
to his work group, he sees this new assignment as a(n) ________.
A) decrease in authority
B) increase in departmentalization
C) increase in his responsibility
D) decrease in work specialization