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EPA regulations permit the release of 150 micrograms of particulate matter per cubic
meter of air every 24 hours from paint shops. Utilimotors, a utility truck maker,
monitors its emissions so it releases between 140 and 150 micrograms. Which approach
of green management does Utilimotors use?
A) legal approach
B) market approach
C) stakeholder approach
D) activist approach
________ is an Internet-based learning where employees participate in multimedia
simulations or other interactive modules.
A) Podcasts
B) E-learning
C) Mobile learning
D) Videoconferencing
The three components that make up an attitude are ________ components.
A) cognitive, affective, and behavioral
B) active, behavioral, and adjustable
C) emotional, creative, and environmental
D) intentional, reactive, and adjustable
Bernard expects his employees to "check their brains at the door." He does all the
thinking, makes all the decisions, and issues commands to his subordinates. Bernard
uses the ________ style of leadership.
A) autocratic
B) authoritarian
C) democratic
D) laissez-faire
Diane wants to take corrective measures to prevent future theft. Which of the following
is a feedback tactic that Diane could use to control theft?
A) use the services of professional investigators
B) openly communicate the costs of stealing
C) use corporate hotlines for reporting incidences
D) educate and train employees about the policies
Which of the following statements highlights the shared aspect of culture?
A) Organizational culture is concerned with how members perceive the culture and
describe it, not with whether they like it.
B) Organizational culture is not something that can be physically touched or seen, but
employees perceive it on the basis of what they experience within the organization.
C) The original source of the culture of an organization reflects the vision of the
organization's founders.
D) Even though individuals may have different backgrounds or work at different
organizational levels, they tend to describe the organization's culture in similar terms.
Wasting resources is considered to be an example of ________.
A) inefficacy
B) ineffableness
C) inefficiency
D) ineffectiveness
"There are no coincidences. If something bad has happened to you, you must have done
something to deserve it." This statement might be made by someone with the ________.
A) framing bias
B) self-serving bias
C) availability bias
D) randomness bias
An individual who is high in ________ is pragmatic, maintains emotional distance, and
believes that ends can justify means.
A) self-esteem
B) Machiavellianism
C) self-monitoring
D) risk taking
In ________, the organization gains control of its outputs by becoming its own
distributor.
A) diversified integration
B) concentrated integration
C) backward vertical integration
D) forward vertical integration
________ communication keeps managers aware of how employees feel about their
jobs, their coworkers, and the organization in general.
A) Downward
B) Horizontal
C) Vertical
D) Upward
The toddler knew if he held his breath his parents would yield to his demands. But this
time they returned to their newspapers and gave the child no further notice. These
parents were engaging in ________.
A) positive reinforcement
B) negative reinforcement
C) punishment
D) extinction
The purpose of the OECD is ________.
A) to settle disputes arising from trade between developed and third-world countries
B) to help member countries achieve sustainable economic growth
C) to raise the standard of living in South American countries
D) to control interest rates and inflation in member countries
Which of the following is true of the traditional approach to planning?
A) Plans are developed by organizational members at the various levels.
B) This approach makes managerial planning thorough, systematic, and coordinated.
C) Plans created through this method are seldom written down.
D) Formal planning departments are rarely used in this approach.
Donald discovers major flaws in the packaging department. He consults the production
manager and formulates control measures to improve packaging. Here, Donald is using
the ________ control.
A) feedback
B) reactive
C) concurrent
D) feedforward
