According to Maslow’s hierarchy of needs theory, lower-order needs are predominantly
satisfied internally while higher-order needs are satisfied externally.
At the principled level of moral development, an individual values the rights of others
and upholds absolute values and rights regardless of the majority’s opinion.
Negotiation involves bringing those affected by change into the decision-making
process.
Management is universally needed in all organizations.
Innovation is confined to high-tech and other technologically sophisticated
organizations.
Managers play an important role in dealing with various challenges being faced by
organizations today.
The term “values” refers to basic convictions about what is right and wrong behavior.
The main reason for the predicted stabilization of world population growth by 2050 is
the decline in birthrates as nations advance economically.
When employees are evaluated only on outcomes, they may be pressured to do
whatever is necessary to look good on the outcomes, and not be concerned with how
they got those results.
People with a high need for achievement strive for the trappings and rewards of success
rather than for personal accomplishment.
Stated goals are those that an organization actually pursues.
Discrimination refers to ________.
A) a preconceived belief, opinion, or judgment toward a person or a group of people
B) a tendency or preference toward a particular perspective or ideology
C) judging a person based on a perception of a group to which that person belongs
D) someone acting out their prejudicial attitudes toward people who are the targets of
their prejudice
Pharmacists who decline to dispense drugs that cause abortions are functioning at the
________ stage of moral development.
A) preconventional
B) conventional
C) principled
D) post-conventional
It was amazing the team accomplished anything at all. It seemed they were always
bickering and cross with each other but their final output stunned management. Which
of the following might have contributed to their success?
A) intrinsic rewards
B) Type A personalities
C) clear goals
D) identical skills
Structured problems align well with which type of decisions?
A) programmed
B) analogous
C) organic
D) nonlinear
Eliminating any reinforcement that’s maintaining an undesirable behavior is called
________.
A) penalizing
B) extinction
C) punishment
D) extraction
Martie had arranged for a high-profile speaker to deliver the keynote address at her
college’s annual function. However, due to unforeseen circumstances, the speaker was
forced to drop out at the last moment. Martie reacts to this news by saying, “I knew all
along that this would happen.” This is an example of the ________.
A) anchoring effect
B) availability bias
C) self-serving bias
D) hindsight bias
Andrew prefers to get his performance data in the form of charts and graphs. Andrew
prefers ________.
A) personal observations
B) statistical reports
C) oral reports
D) written reports
The ________ method utilizes feedback from supervisors, employees, and coworkers.
A) multiperson comparison
B) 360-degree appraisal
C) critical incident
D) graphic rating scale
Sophie is in charge of recruitment at her company. During a particular interview, the
first thing Sophie noticed about the applicant was that he was improperly attired.
Though the candidate possessed the necessary qualifications and effectively answered
all her questions, Sophie rejected him. This is an example of the ________.
A) availability bias
B) self-serving bias
C) anchoring effect
D) confirmation bias
Which of the following is a drawback of global teams?
A) They generate only a small pool of ideas when faced with problems.
B) They do not foster the appreciation of multiple perspectives.
C) They are characterized by greater potential for stereotyping.
D) They are highly susceptible to groupthink.
A(n) ________ occurs when the amount of data provided exceeds the recipient’s
processing capacity.
A) perceptual barrier
B) information overload
C) conceptual block
D) physical barrier
________ developed a categorization scheme for defining what managers do, consisting
of ten different but highly interrelated roles.
A) Henri Fayol
B) Abraham Maslow
C) Henry Mintzberg
D) Peter Drucker
A temporary committee formed to tackle a specific short-term problem affecting several
departments is known as a ________.
A) task force
B) community of practice
C) strategic partnership
D) joint venture
If ABC Company wanted to create an innovative culture, which of the following actions
should it take?
A) Create detailed job descriptions and step-by-step procedures for every position.
B) Allow employees time for the generation of ideas.
C) Encourage employees to report slacking and other time wasting within their
departments.
D) Require employees to document their activities to account for all paid hours.
Outsiders would call them clannish. Ianos and his family are very close. At work, he
gives his all to the team. His neighbors support each other but exclude people they do
not know. This describes a culture that is ________.
A) high in institutional collectivism
B) high in in-group collectivism
C) low in humane orientation
D) high in performance orientation
Managers with a(n) ________ attitude view every foreign operation as different and
hard to understand.
A) geocentric
B) polycentric
C) ethnocentric
D) regiocentric
________ planning dominates managers’ planning efforts at lower levels of the
organization.
A) Strategic
B) Organization-wide
C) Operational
D) Directional
Which of the following is an advantage of open innovation?
A) It can be implemented even if the organization follows a rigid structure.
B) It requires minimal support from top management.
C) It gives customers a voice and allows them to be heard.
D) It requires few, if any, changes in the way knowledge is shared.
Which of the following factors has contributed to the decline in the number of years
used to define short-term and long-term plans?
A) environmental uncertainty
B) profit-orientation of businesses
C) flattened organizational structures
D) stagnant business conditions
Which of the following correctly reflects the characteristics of the current U.S.
population?
A) Nearly one in five Americans today is an immigrant.
B) The median age of the U.S. population has risen significantly over the last decade.
C) The Asian population in the United States is presently the largest ethnic group.
D) The Hispanic community represents nearly one-third of the total U.S. population.
Define motivation and discuss the three elements of motivation.
Discuss the three traditional organizational designs and highlight the strengths and
weaknesses of each.
What are some of the different types of flexible work arrangements?
In a short essay, explain strategic management and why it is important.
List a few cultural characteristics that an innovative organization possesses.
In a short essay, differentiate between transactional and transformational leaders.