Which of the following is true regarding reduction of employee stress?
A) In order to reduce stress, managers should make sure that the employee’s abilities
match the job requirements.
B) A realistic job preview during the selection process maximizes stress by reducing
ambiguity over job expectations.
C) Improved organizational communications maximizes ambiguity-induced stress.
D) Job redesigns that increase opportunities for employees to participate in decisions
and to gain social support increase stress.
Which of the following sources usually provides filtered information which cannot be
documented?
A) oral reports
B) personal observations
C) online reports
D) written reports
Your university has tried to promote the establishment of shared values so that all
members will understand its beliefs. The university has established ________
management.
A) values-based