Open innovation refers to opening up the search for new ideas beyond the
organization’s boundaries and allowing innovations to easily transfer inward and
outward.
Having a control system reduces the scope of employee empowerment and autonomy.
In highly formalized organizations, employees have more discretion in how they do
their work.
One disadvantage of employee referrals as a source of job candidates is that it generates
unqualified candidates.
Managers using the strategic management process always achieve positive outcomes.
Robert Downs, owner of a new community newspaper in his home town of Corning,
New York, has set the following goal for his company: “To be a champion for free
speech and for the development of the community.” This goal constitutes the ________
goal of the company.
A) informal
B) operational
C) financial
D) strategic
The ________ determines the number of levels and managers in an organization.
A) delegation of authority
B) unity of command
C) chain of command
D) span of control
Evidence indicates that transformational leadership is strongly correlated with
________.
A) lower turnover rates and lower levels of goal attainment and follower well-being
B) lower turnover rates and higher levels of productivity and creativity
C) higher turnover rates and lower levels of productivity and employee satisfaction
D) higher turnover rates and higher levels of employee satisfaction and follower
well-being
People say she will be late for her own funeral. It doesn’t matter whether it’s a team
meeting or a meeting with her son’s teacher, Malinda will be late. But she always has a
plausible reason, one that is never her fault. Malinda’s behavior shows ________.
A) high distinctiveness
B) low distinctiveness
C) high consensus
D) low consensus
Research evidence suggests that teams typically outperform individuals when
________.
A) one or more members are allowed to dominate the other team members
B) projects are short-term and need quick solutions
C) tasks require multiple skills, judgment, and experience
D) tasks are simple and do not involve critical thinking
Which of the following is true concerning the three managerial skills?
A) Technical skills tend to be most important for middle-level managers.
B) Conceptual skills are most important for lower-level managers.
C) Interpersonal skills remain equally important to all levels of management.
D) Technical skills increase and conceptual skills decrease in importance as a manager
climbs the organizational chart.
The ________ thinking style is characterized by a person’s preference for using external
data and facts and processing this information through rational, logical thinking to
guide decisions and actions.
A) linear
B) non-linear
C) programmed
D) non-programmed
Brent works in the accounts department at a small firm. All employees at his firm are
expected to clock-in 40 hours of work per week. After five years in the work force,
Brent decides to go back to school but on a part-time basis while continuing to work his
full 40 hours each week. The classes he is taking are currently scheduled for three days
in a week, between 3 to 6 pm. Which of the following work arrangements is most
suitable for Brent’s situation?
A) flextime
B) telecommuting full time
C) job sharing
D) compressed workweek
________ involves distorting facts to make the change appear more attractive.
A) Framing
B) Education and communication
C) Participation
D) Manipulation and co-optation
Which of the following needs is a higher-order need in Maslow’s hierarchy of needs
theory?
A) physiological
B) esteem
C) social
D) safety
Mark wants to use a tool which is easy to visualize and effective for showing
relationships. Which of the following tools is best suited for this?
A) benchmarking
B) balanced scorecard
C) written reports
D) statistical reports
Which of the following is a trend that will affect HRM practices in the future?
A) Asians will represent 24% of the workforce.
B) Working women will represent a shrinking segment of the workforce.
C) Baby boomers will represent the largest segment of the workforce.
D) Hispanics are the fastest-growing segment of the workforce.
Managers begin human resource planning by ________.
A) locating capable applicants
B) inventorying current employees
C) job analysis
D) forecasting sales
Individual behavior in organizations includes ________.
A) strategies, norms, and roles
B) attitudes, learning, and motivation
C) structure, culture, and team building
D) policies and procedures
Assessment centers are best used to select ________.
A) senior management
B) semiskilled workers
C) employees for entry-level positions
D) unskilled workers
Which of the following types of conflict is based on how the work gets done?
A) process conflict
B) relationship conflict
C) task conflict
D) role conflict
When Sam Walton visited his Walmart stores, he would often lead the employees in
cheers and give inspiring speeches. Sam knew the importance of ________ skills.
A) decisional
B) technical
C) interpersonal
D) conceptual
Briefly, discuss the assumptions of rationality and the validity of those assumptions.
In a short essay, discuss some of the ways in which managers can encourage ethical
behavior and create a comprehensive ethics program.
Discuss the impact of planning on organizational performance.
In a short essay, list and briefly explain the steps, processes, and best practices
managers typically utilize in the control process. Provide examples where appropriate.
Describe the Big Five Model. List and discuss the five personality traits that are based
on the Big Five Model of personality.
Describe and explain the different directions of communication flow within an
organization.
Describe various aspects of group structure.
The economic recession of the last few years saw employees at the receiving end of job
insecurity, layoffs, tight budgets, minimal or no pay raises, benefit cuts, no bonuses, and
long hours doing the work of those who had been laid off. Assuming that you were a
manager during these difficult times, how would you motivate your employees?