Social loafing is consistent with collectivist cultures.
The Global Contract is a document created by the United Nations outlining principles
for doing business globally in the areas of human rights, labor, the environment, and
anticorruption.
Innovators need the efficiency, stability, and tight controls of the mechanistic structure.
Work specialization is also known as division of labor.
Robert House’s achievement-oriented leader sets challenging goals and expects
followers to perform at their highest level.
First he was all about innovation. Next it was efficiency. Now Snyder’s strategy is
customer responsiveness. These changes in strategy are indicative of ________.
A) external force of change
B) internal force of change
C) marketplace force of change
D) economic force of change
This group should have worked well together. Each of them had at least five years
seniority and had scored well on past performance evaluations. They all knew what
needed to be done. But it seemed they were always upset about something. This group
probably lacked ________.
A) communication skills
B) independence
C) conflict resolution skills
D) sociability
In highly ________ organizations, there are explicit job descriptions, numerous
organizational rules, and clearly defined procedures covering work processes.
A) formalized
B) decentralized
C) departmentalized
D) specialized
If the components of an organization’s environment change frequently, the organization
is operating in a ________ environment.
A) stable
B) simple
C) dynamic
D) complex
Which of the following Acts prohibits discrimination on the basis of physical or mental
disabilities?
A) Vocational Rehabilitation Act
B) Civil Rights Act, Title VII
C) Equal Pay Act
D) Occupational Safety and Health Act
The management decides to set up an online forum which will allow its software
developers to post queries and share their ideas and best practices with their peers
around the world. Such forms of collaboration are called ________.
A) strategic partnerships
B) communities of practice
C) task forces
D) cross-functional teams
Eric works with a team that includes production workers as well as marketing
specialists to design the latest products the company was planning to offer. This implies
________.
A) the company is becoming more centralized
B) that Eric’s job responsibilities have been reduced
C) the company is becoming more mechanistic
D) that Eric is a part of a cross-functional team
When is the traditional top-down approach to planning most likely to be effective?
A) when lower level employees develop plans
B) when the plans focus on developing a large number of plans and carefully
documenting them
C) when the management avoids the use of a formal planning department
D) when plans are developed that can actually be used by organizational members
An organization’s mission states that it “is committed to reducing its environmental
footprint”; but its facilities do not comply with statutory environmental regulations.
This is an instance of how ________.
A) strategic goals help shape financial goals
B) long-term goals differ from short-term goals
C) an organizations stated goals need not be its real goals
D) a company’s real goals are derived from its mission statement
Most companies’ goals can be classified as either ________ or ________.
A) strategic; financial
B) operational; tactical
C) social; economic
D) strategic; operational
Bill’s organization expects 50% of profits to be generated by products that did not exist
five years ago. What is the nature of the programs that the organization’s managers are
likely to follow?
A) short-term
B) risky
C) innovative
D) expansionary
The employees at KLM Company are complaining that the supervisors tend to pick
favorites within their departments. Company policies are not equally enforced and the
favorites are not disciplined for safety violations. These employees are complaining
about ________.
A) Theory X management
B) hygiene factors
C) intrinsic factors
D) equity theory
________ refers to the social traits that are shared by a human population.
A) Race
B) Ancestry
C) Nationality
D) Ethnicity
________ is the power that arises because of a person’s desirable resources or personal
traits.
A) Expert power
B) Referent power
C) Reward power
D) Legitimate power
________ leadership is the ability to create and articulate a realistic, credible, and
attractive vision of the future for an organization that improves on the present.
A) Visionary
B) Charismatic
C) Trait
D) Transactional
When decision makers seek out information that reaffirms their past choices and
discount information that contradicts past judgments, they are exhibiting the ________.
A) hindsight bias
B) availability bias
C) representation bias
D) confirmation bias
According to Maslow’s hierarchy of needs theory, a person’s needs for self-respect,
autonomy, achievement, status, recognition, and attention constitute his ________
needs.
A) safety
B) self-actualization
C) social
D) esteem
Lacey believes that Joan Woodward’s work will be particularly pertinent in considering
Custom Leather’s organizational structure, since Woodward believed that the
effectiveness of the organization was related to the fit between the firm’s structure and
________.
A) culture
B) technology
C) accounting
D) operations
A(n) ________ attitude is the view that employees in the host country know the best
practices for running their operations.
A) ethnocentric
B) polycentric
C) geocentric
D) regiocentric
Motivating subordinates is primarily associated with the management function of
________.
A) planning
B) organizing
C) leading
D) directing
Identify some of the external and internal forces of change.
List and discuss the four contingency variables that should be considered while
designing an appropriate organizational structure.
Identify three feedback control measures which would reduce workplace violence.
As manager of a large team of engineers, you notice that your team is falling short of its
goals primarily because several team members are either not motivated to put in their
best or are downright dissatisfied with their jobs. You have decided to follow Herzberg’s
two-factor theory to motivate your employees. What steps can you take to maximize
motivation?
White Forest Financials is a small investment firm, operating in an extremely volatile
environment. One of the company’s two owners, David White, is of the opinion that it
would be futile for the company to engage in formal planning as the business
environment is constantly shifting. However, the co-owner, Marsha Forest, believes that
planning is essential for the company’s success. Whom would you support? Why?
Distinguish between the stated and the real goals of an organization. Illustrate the
difference with an example.
How are town hall meetings used by organizations to communicate with employees?
List and discuss the barriers to effective communication that managers face. Include a
specific example of each barrier to support your answer.
“The grapevine is detrimental to effective organizational communication and must be
eliminated if the organization is to effectively engage its employees.” Do you agree
with this statement? Explain your answer.
Explain the traditional view of span of control.