Archives: Quiz

The most effective managers are consistent in using their own decision style rather than shifting among styles. a. True b. False Which of these is true about the cash cow? a. It generates tremendous profits in a rapidly growing industry. […]

Which of the following stages is the stage of personal moral development in which an individual develops an internal set of standards and values? a. Preconventional b. Conventional c. Principled d. Discretionary e. Social All of the following are major […]

Rooftop International, Inc. buys insurance against host government takeover when investing in foreign countries. This is an example of which sector of the international environment? a. Legal-political b. Sociocultural c. Technological d. Economic e. Infrastructure Which of the following teams […]

There are three components to cultural intelligence: cognitive, emotional, and physical. a. True b. False Which of the following refers to a method of directing, instructing and training a person with the goal to develop specific management skills? a. Mentoring […]

To inspire employees to achieve goals in today’s difficult economic environment, some male managers are shifting to a more female-oriented communication style. a. True b. False a. True b. False Answer: False In a(n) _____, people use communication primarily to […]

In what stage of personal moral development is a person mostly concerned with external rewards and personal consequences of an action? a. Preconventional b. Conventional c. Principled d. Discretionary e. None of these The assumption that “If it’s not illegal, […]

Carolyn is a member of a work team at Creepy Clown’s Company. She and her teammates possess several different skills and are able to perform a major organizational task with little or no oversight from management. Carolyn is a member […]

Personal _____ style refers to differences among people with respect to how they perceives problems and make decisions. a. risk taking b. behavior c. decision d. strategic e. analysis Wendy enjoys making crafts and giving these away as gifts to […]

All of these are entrepreneurial characteristics except: a. self-confidence. b. tolerance for ambiguity. c. external locus of control. d. high energy level. e. awareness of passing time. All of the following are examples of special interest groups except: a. professional […]

Sabrina recently helped her subordinates at work resolve an interpersonal conflict by listening to the problem and serving as a mediator. This is an example of use of which management skill? a. Human b. Strategic c. Technical d. Conceptual e. […]

Which of these is lacking in the goal “profits should be increased in the coming year?” a. Specific and measurable b. Challenging but realistic c. Covers key result areas d. Defined time period e. None of these _____ is power […]

The analysis of whether the new division should be centralized or decentralized should include all of the following EXCEPT: Scenario – Javier Gomez Javier is a veteran manager with Pixel International, Inc. (PII). Recently PII purchased a small business in […]

Contingency thinking is the ability to see both the distinct elements of a system or situation and the complex and changing interaction among those elements. a. True b. False Administrative and political decision making procedures and intuition have been associated […]

Business has become a unified, global field as trade barriers fall, communication becomes faster and cheaper, and consumer tastes converge. a. True b. False Which of the following refers to the planning and decision making that lead to the establishment […]

According to the book’s model for judging corporate social performance, social responsibility is divided into what into four sections? a. Ethical, legal, technical, and rational b. Mandatory, technical, discretionary, and economic c. Legal, mandatory, economic, and ethical d. Discretionary, legal, […]

Which of these is a low-context culture? a. German b. Chinese c. Korean d. Arab e. Japanese Effective management control involves subjective judgment and employee discussions, as well as objective analysis of performance data. a. True b. False Answer: True […]

Which of the following refers to the process of determining the skills, abilities, and other attributes a person needs to perform a particular job? a. Recruiting b. Training c. Selection d. Development e. Orientation All of the following are considered […]

_____ skills is the cognitive ability to see the organization as a whole and the relationship among its parts. a. Human b. Resource allocation c. Conceptual d. Negotiation e. Technical The role of the _____ is to prevent people in […]

Which organization originated and supports the idea of small businesses operating on a global level? a. GLOBE b. EU c. NAFTA d. ASEAN e. GATT Job-centered leaders are those leaders that establish high performance goals and display supportive behavior toward […]

Semway, a regional bank, recently announced that it would soon begin offering financial planning services. This is an example of which of these? a. Related diversification b. Unrelated diversification c. Cross-functional diversification d. Product line diversification e. Industry diversification Silver […]

Goals are most effective when they are specific, measurable, challenging and linked to rewards. a. True b. False The leader who builds an enduring great organization through a combination of personal humility and professional resolve is a _____ leader a.Level […]

_____ is a collaborative approach to negotiation that is based on a win-win assumption, whereby the parties want to come up with a creative solution that benefits both sides of the conflict. a. BATNA b. A bargaining zone c. Mediation […]

The belief that ethics are not absolute but instead need to be evaluated relative to the situation refers to ethnorelativism. a. True b. False The degree to which a person is focused on a few goals, thus behaving in ways […]

The _____ refers to the ethical concept that moral decisions are those that best maintain the rights of those people affected by them. a. individualism approach b. justice approach c. utilitarian approach d. moral-rights approach e. discretionary responsibility approach Beth, […]

Stretch goals are typically so far beyond the current levels that people have to be innovative to find ways to reach them. a. True b. False The basis for the recent trend among companies to police employee personal habits such […]

People who work for an organization, but not on a permanent or full-time basis are called “employees of choice.” a. True b. False Because of cheap labor, most international business firms are headquartered in the less developed countries of Asia […]

Principled level of moral development is also referred to as the postconventional level. a. True b. False Which of the following is a popular small business form because it is easy to start and has few legal requirements? a. A […]

Which of these reflects a cultural preference for cooperation, group decision making, and quality of life? a. Individualism b. Collectivism c. Masculinity d. Femininity e. Power distance The Myers-Briggs Type Indicator is a personality test that measures a person’s preference […]

An expense budget lists forecasted and actual revenues of the organization. a. True b. False Self-confidence, honesty and integrity, enthusiasm, and the desire to lead, are all intelligence and ability components of personal characteristics of leaders. a. True b. False […]

Of the strategic management functions, which is considered the most fundamental? a. Executing b. Analyzing c. Controlling d. Planning e. Leading One of the criticisms of scientific management is it did not acknowledge variance among individuals. a. True b. False […]

Good examples of _____ decisions are strategic decisions. a. nonprogrammed b. programmed c. insignificant d. recurring e. structured An example of an ethical structure is: a. chief ethics officer. b. a formal statement of company values. c. an equal opportunity […]

What is the first step in the feedback control system? a. Establishing strategic objectives b. Establishing standards of performance c. Taking corrective action d. Comparing performance to standard e. Measuring previous performance Being interested in computers, Jose Cohata came up […]

Mondavi Corporation has a finance department, a marketing department, and a production department. Mondavi: a. uses a functional structure. b. has a geographic structure. c. uses a divisional structure. d. uses product-based structure. e. uses a matrix structure. Which of […]

_____ plays a key role in creating an organizational climate that enables learning and innovative responses to threats from the external environment, challenging new opportunities, or organizational crises. a. Mission statement b. Vision statement c. Competitive intelligence d. Employee training […]

Disadvantages of the virtual network approach include: a. a lack of hands-on control. b. the possibility of losing an important part of the organization. c. weakened employee loyalty. d. all of these. e. a lack of hands-on control and weakened […]

Frederick W. Taylor developed Systems Thinking and emphasized the fourteen principles of management that should guide managerial behavior. a. True b. False Studies have found that the characteristic most common to top executives is: a. a Type A personality. b. […]

Paramount, Inc. is particularly concerned about pending legislation in Congress that would further regulate their organization. This legislation would be classified as a(n) _____. a. external opportunity b. internal strength c. external threat d. external weakness e. congressional chaos If […]

When senior managers at Gap, Inc. decided to become the number one service-quality clothing company in the world, they were engaging in the management function of _____. a. planning b. organizing c. leading d. controlling e. dreaming An ambidextrous approach […]

The learned behaviors associated with being male or female are referred to as: a. racial roles. b. ethnocentrism. c. plurality. d. stereotypes. e. gender roles. Which of these employee behaviors matches with the postconventional level of personal moral development? a. […]

During turbulent times, small business formation is the primary process by which an economy recreates and reinvents itself. a. True b. False With respect to appropriate corporate behavior, what society deems _____ as important. a. ethical responsibility b. discretionary responsibility […]

Carmen’s group found itself unable to handle a conflict. The group decides to bring in an outside consultant to discuss the conflict with both sides and work toward a resolution. The group is using: a. BATNA. b. a bargaining zone. […]

Examples of unethical behavior toward _____ include a hostile work environment and violations of health and safety rules. a. customers b. financiers c. society d. suppliers e. employees A broad definition of the organization’s values, aspiration and reason for being, […]

Robbie’s Robots decided to continue operations at one plant while shutting down another. The decision was justified on the basis of what was best for the total corporation. This is an example of the: a. utilitarian approach. b. individualism approach. […]

Shifting one’s own opinions to maintain team harmony refers to which socio-emotional role? a. Energizing b. Initiating ideas c. Encouraging d. Following e. Compromise In the current external business environment, which of the following is true? a. Corporate culture defines […]

Which of the following is a form of franchising? a. Direct investing b. Licensing c. Exporting d. Countertrade e. Barter trade Problems within the finance industry in 2008 have been attributed to a breakdown in which managerial function? a. Controlling […]

The dog, according to the BCG Matrix, is a poor performer. a. True b. False Integrated Computers, Inc. wants to compile a profile of the customer it will target in its next promotional mailing. What environment would this be found […]

Which of the following refers to the code of moral principles and values that govern behaviors with respect to what is right and wrong? a. Social responsibility b. Free domain c. Ethics d. Codified law e. Discretionary responsibility Which of […]

A good listener is passive and laid back. a. True b. False _____ is the management function concerned with monitoring employees’ activities, keeping the organization on track toward its goals, and making corrections as needed. a. Planning b. Resource allocation […]

Which of the following organizations have a flat structure compared to others? a. Organization A with eleven hierarchical levels b. Organization B with three hierarchical levels c. Organization C with eight hierarchical levels d. Organization D with six hierarchical levels […]

Which of the following refers to managing the sequence of suppliers and purchasers, covering all stages of processing from obtaining raw materials to distributing finished goods to consumers? a. E-commerce b.E-business c. Supply chain management d.Knowledge management e. Customer relationship […]