Which of these is lacking in the goal “profits should be increased in the coming year?”
a. Specific and measurable
b. Challenging but realistic
c. Covers key result areas
d. Defined time period
e. None of these
_____ is power sharing, or the delegation of power or authority to subordinates in an
organization.
a. Engagement
b. Synergy
c. Motivation
d. Empowerment
e. Leadership
The Nissan plant in Mississippi is an example of a _____.
a. greenfield venture
b. joint venture
c. direct investment
d. foreign affiliate
e. direct acquisition
Which of these is true about the dog division?
a. It has a large market share in a rapidly growing industry.
b. It has a large market share in a slow growth industry.
c. It has a small market share in a rapidly growing industry.
d. It has a small share of a slow growth market.
e. It has a moderate market share in a rapidly growing industry.
Training is typically used to refer to teaching people how to perform tasks related to
their present jobs, while development means teaching people broader skills that are not
only useful in their present jobs but also prepare them for greater responsibilities in
future jobs.
a. True
b. False
Swift Stock’s traditional brokerage business could be classified as a _____.
Scenario – SS.com
Faced with rapidly growing business, Swift Stocks, Inc., a global brokerage company
with the largest market share, recently announced that it has established an on-line stock
investment and trading subsidiary, SS.com, where investors can trade stocks at the
lowest rates in the industry. The .com subsidiary has less than one percent market share
but it faces a very high business growth rate. In the brokerage industry the competition
is fierce and all players are cutting their on-line commission rates.
a. cash cow
b. dog
c. star
d. question mark
e. stuck in the middle business
_____ is considered a decision that enables an individual or company to benefit at
society’s expense.
a. A legal behavior
b. An unethical behavior
c. An economic responsibility
d. A discretionary responsibility
e. A responsible behavior
_____ is the final step in the MBO process.
a. Appraise overall performance
b. Develop an action plan
c. Review progress
d. Set goals
e. Conduct periodic checkups
Which of these is used for solving intradepartmental problems, interdepartmental
coordination, and change initiatives and improvements?
a. Downward communication
b. Horizontal communication
c. Upward communication
d. Vertical communication
e. Informal communication
Operations research grew out of World War II groups and is based on _____.
a. group dynamics
b. employees in crisis
c. production in turbulent times
d. mathematical equations
e. a humanistic approach
The majority of managers operate at the preconventional level of personal moral
development.
a. True
b. False
Planning is the act of determining the organization goals and the means for achieving
them.
a. True
b. False
A competing style to handle conflict involves a high degree of assertiveness and a high
degree of cooperation.
a. True
b. False
Which of the following refers to funding activities with borrowed money?
a. ROA
b. Leverage
c. Liquidity
d. Profitability
e. Activity
Norms begin to develop in the first interactions among members of a new team.
a. True
b. False
Which of the following refers to the degree to which an employee performs a total job
with a recognizable beginning and ending?
a. Task complexity
b. Task identity
c. Task significance
d. Task structure
e. None of these
Which of the following means that the goals to be achieved or the problem to be solved
is unclear, alternatives are difficult to define, and information about outcomes is
unavailable?
a. Certainty
b. Risk
c. Uncertainty
d. Ambiguity
e. Brainstorming
The disclosure by an employee of illegal, immoral, or illegitimate practices by the
organization is called whistle-blowing.
a. True
b. False
Loyalty to and heavy involvement in one’s organization is called ______.
The ______ environment represents an ever-changing and uneven playing field
compared with domestic environment.
_____ refers to the number of steps taken to complete a company process.
Explain the concept of a stakeholder and list five common stakeholders.
Managers shape cultural norms and values in an organization through cultural
leadership. Write a short essay that defines cultural leadership and describes some
methods a cultural leader may use to ensure high-performance in his organization. In
your opinion, is the role of cultural leader “motivation” or “manipulation?” Explain
your answer in your essay.
A(n) _____ recognizes a viable idea for a business product or service and carries it out.
List and define the stages of moral development.
The assumption that positively reinforced behavior tends to be repeated is the basis for
the _____.
A role in which the individual provides support for team members’ emotional needs and
social unity is called a(n) _____ role.
The recognition that people have limits on how rational they can be is known as _____.