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Of the strategic management functions, which is considered the most fundamental?
a. Executing
b. Analyzing
c. Controlling
d. Planning
e. Leading
One of the criticisms of scientific management is it did not acknowledge variance
among individuals.
a. True
b. False
The behavioral sciences approach is based on which of the following disciplines?
a. Anthropology
b. Economics
c. Sociology
d. Psychology
e. All of these
Two area banks, Bank A and Bank B, decided to merge their operations. This is an
example of a:
a. programmed decision.
b. nonprogrammed decision.
c. decision rule.
d. structured decision.
e. bad community decision.
The use of teams may lead to too much:
a. division of labor.
b. decentralization.
c. authority and responsibility in top management's hands.
d. formalization.
e. narrow span of management.
_____ indicates a disparity between existing and desired performance levels.
a. Environmental opportunity
b. Need for change
c. Behavioral occurrence
d. Critical incident
e. Organizational structural imbalance
Grapevine is a type of personal channel used in many organizations.
a. True
b. False
Research indicates that the one factor that increases a company's value the most is:
a. investment in research and development.
b. people and how they are treated.
c. technology investment.
d. a centralized organizational structure.
e. attention to values.
A type of training in which an experienced employee "adopts" a new employee to teach
him or her how to perform job duties is known as on-the-job training.
a. True
b. False
The receiver _____ the symbols to interpret the meaning of the message.
a. encodes
b. transmits
c. decodes
d. responds to
e. must ignore
Social values greatly influence organizational functioning and management styles.
a. True
b. False
Strategy defines _____ to do (it) while organizing defines _____ to do (it).
a. how; what
b. how; why
c. what; how
d. what; why
e. when; what
Today's most successful companies are including _____ directly in the product and
service development process.
a. employees
b. internal buyers
c. competitors
d. customers
e. all of these
Compare the five groups of needs in Maslow's theory with the three groups of needs in
Alderfer's ERG theory.
To translate the symbols used in a message for the purpose of interpreting its meaning is
called _____.
The _____ style is often the style adopted by managers having a deep concern for
others as individuals.
An unincorporated business owned by an individual for profit is known as a(n) _____.
A(n) _____ is a group of companies or individuals that invests money in new or
expanding businesses for ownership and potential profits.
The innovation strategy for changing products and technologies that involves creating
conditions and systems to facilitate internal and external coordination and knowledge
sharing is known as _____ .
