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Which of the following refers to the process of determining the skills, abilities, and
other attributes a person needs to perform a particular job?
a. Recruiting
b. Training
c. Selection
d. Development
e. Orientation
All of the following are considered emerging economies EXCEPT _____.
a. Brazil
b. Russia
c. India
d. China
e. Canada
The decision-maker must _____ once the problem has been recognized and analyzed.
a. evaluate and provide feedback
b. choose among alternatives
c. generate alternatives
d. prioritize the alternatives
e. reanalyze the problem
In international operations, the economic environment includes:
a. shared knowledge, beliefs and values.
b. political risks.
c. social organizations.
d. infrastructure.
e. tariffs, quotas, and taxes.
A tendency to regard their own culture as superior and to downgrade other cultures
reflects an attitude called geocentric.
a. True
b. False
Using the justice approach for ethical decision-making, the logic of promoting qualified
men and women would be supported by:
Scenario - Larry Campbell
The pressure was on again. Larry Campbell, the Vice President at ToolTime Hardware,
Inc., was receiving requests from men and women inside the firm and outside the firm,
asking him to review the company's promotion policies. Of the 52 middle and high
level executives, only three were women. The pressure was to review the policies that
had led to this perceived imbalance and, if appropriate, take the steps necessary for
correction.
a. equal rights justice.
b. distributive justice.
c. procedural justice.
d. compensatory justice.
e. all of these.
"Just Do It" is Nike's:
a. ceremony.
b. slogan.
c. symbol.
d. ritual.
e. all of these.
_____ focus on employee learning of desired work behaviors.
a. Contingency theories
b. Situational theories
c. Content theories
d. Process theories
e. Reinforcement theories
Disk Replacement Services has just completed a procedure manual to handle employee
grievances. One of the main criteria is to make it clear to employees that rules will be
administered fairly and consistently. Disk Replacement operates on:
a. the procedural justice approach.
b. the utilitarian approach.
c. the individual approach.
d. the defensive approach.
e. the free-choice approach.
The set of key values, beliefs, and norms, that are shared by members of an
organization are combined to create the symbols of an organization.
a. True
b. False
The core dimension of Hackman and Oldham's model of job characteristics that is
based on the number of diverse activities that make up a job is known as:
a. autonomy.
b. job enlargement.
c. skill variety.
d. task identity.
e. feedback.
For control, this type of measure is an important part of achieving higher performance.
a. Statistical
b. Theoritical
c. Emotional
d. Employee conflict
e. Market
_____ matches with the preconventional level of personal moral development.
a. Work group collaboration
b. Task accomplishment
c. Empowered employees
d. Full participation
e. Transforming
Research shows that the link between _____ and _____ is small and is influenced by
other factors.
a. satisfaction; performance
b. stress; work
c. stress; home
d. stress; performance
e. satisfaction; personality
Which of the following leads to strong coordination across functional areas and greater
flexibility in responding to changes in the environments?
a. Reengineering
b. Layoffs
c. Downsizing
d. A temporary committee
e. An ad hoc committee
The number of employees reporting to a supervisor is his or her span of management.
a. True
b. False
The _____ dimension of the general environment includes federal, state, and local
government regulations.
a. technological
b. legal-political
c. economic
d. sociocultural
e. international
List and describe the five forms of sexual harassment.
Briefly define the characteristics of an effective goal.
What is global outsourcing? Identify a unique variation of global outsourcing.
List the five dimensions of the general environment.
List the four major perspectives of a balanced scorecard.
Define nonverbal communication and briefly discuss its importance to communicating
in organizations.
