All of these are entrepreneurial characteristics except:
a. self-confidence.
b. tolerance for ambiguity.
c. external locus of control.
d. high energy level.
e. awareness of passing time.
All of the following are examples of special interest groups except:
a. professional associations.
b. trade associations.
c. political action committees.
d. courts.
e. consumerists.
The implementation of small incremental improvements in all areas of the organization
on an ongoing basis is referred to as:
a. benchmarking.
b. empowerment.
c. systems theory.
d. contingency perspective.
e. continuous improvement.
Which of these may include intelligence tests, aptitude and ability test, and personality
inventories?
a. Assessment tests
b. Probability exams
c. Employment tests
d. Development tests
e. Culture exams
Which of the following theories focuses on employee learning of desired work
behaviors?
a. Reinforcement theory
b. ERG theory
c. Hierarchy of needs theory
d. Experiential learning theory
e. Content theory
Barry recognizes that her power can come from five sources, including all of the
following EXCEPT:
Scenario – Barry Bailey
The mandatory leadership-training seminar had just been concluded. All of the newly
promoted managers at Marc’s Music, Inc. had been asked to attend and participate in
the two-day seminar, and Barry Bailey had been fascinated with what she had learned.
She is now reviewing the material she covered.
a. referent power.
b. reward power.
c. coercive power.
d. mechanistic power.
e. All of the sources of power.
A situation that arises when all alternative choices or behaviors have been deemed
undesirable because of the potentially negative ethical consequences, making it difficult
to distinguish right from wrong, is considered:
a. a moral agent.
b. a social responsibility.
c. an ethical dilemma.
d. an ethical standard.
e. discretionary responsibility.
Hopetech Industries has a corporate diversity plan that limits diversity to areas that do
not change throughout a person’s lifetime, such as race, gender, age, and disability.
Hopetech’s diversity plan follows which model of corporate diversity?
a. Inclusive model
b. Exclusive model
c. Traditional model
d. Learning model
e. Static model
Some of the key characteristics associated with charismatic leaders include:
a. visionary skills.
b. communication skills.
c. motivation skills.
d. all of these.
e. none of these.
Lack of understanding or trust are common reasons for resistance to change.
a. True
b. False
A joint venture involves a strategic alliance or program by two or more organizations.
a. True
b. False
The BCG matrix organizes along which of the following dimensions?
a. Market share and profit
b. Sales and market share
c. Business growth rate and market share
d. Business growth rate and profit
e. Sales and profits
Extrinsic rewards refers to the satisfaction a person receives in the process of
performing a particular action.
a. True
b. False
An expense budget lists forecasted and actual revenues of the organization.
a. True
b. False
The two stages of crisis planning include:
a. prevention and control.
b. planning and leading.
c. prevention and preparation.
d. preparation and control.
e. leading and organizing.
The basis for grouping positions into departments and departments into the total
organization is referred to as departmentalization.
a. True
b. False
Which of these is(are) part of new approaches to recruiting?
a. Recruiting welfare recipients
b. E-cruiting
c. Hiring former prison inmates
d. Non-traditional sources of employees
e. All of these
Certainty in the environment is usually associated with decentralization.
a. True
b. False
Which of the following describes the value or attraction an individual has for an
outcome?
a. Motivators
b. Valence
c. O -> V expectancy
d. P -> O expectancy
e. E -> V expectancy
Organizations with internal focuses and consistency orientations for a stable
environment should create a(n) _____ culture.
A(n) _____ ratio indicates an organization’s ability to meet its current debt obligations.
The _____ approach to economic responsibility means that economic gain is the only
social responsibility and can lead companies into trouble.
List the five types of upward communication.
The _____ is an informal, person-to-person communication network of employees that
is not officially sanctioned by the organization.
_____ is the code of moral principles and values that govern the behaviors of a person
or group with respect to what is right or wrong.
Identify and briefly describe each of the common financial ratios addressed in your text.
In the _____ process, employers attempt to determine the skills, abilities, and other
attributes a person needs to perform a particular job.
_____ change is related to the organization’s production process, i.e., how the
organization does its work.