Stretch goals are typically so far beyond the current levels that people have to be
innovative to find ways to reach them.
a. True
b. False
The basis for the recent trend among companies to police employee personal habits
such as alcohol and tobacco consumption on the job is called the utilitarian ethic.
a. True
b. False
Job description is the process of determining the skills, abilities, and other attributes a
person needs to perform a particular job.
a. True
b. False
An organization is a social entity that is goal directed and deliberately structured.
a. True
b. False
A product change is a change in the organization’s product or service outputs.
a. True
b. False
A project manager is a person responsible for coordinating the activities of several
departments for the completion of a specific project.
a. True
b. False
The purpose of _____ is to expand the firm’s business operations to produce new kinds
of valuable products and services?
a. retrenchment
b. diversification
c. liquidation
d. cash cow
e. internal growth
The ethical concept that argues that moral behaviors produce the greatest good for the
greatest number of people is objective dualism.
a. True
b. False
The right of free consent, the right to privacy, and the right of freedom of conscience
are rights that should be considered in the moral rights approach.
a. True
b. False
Max is the Web site manager for a local florist. The company€s owner would like Max
to redesign the Web site so that customers can connect directly with florist employees
on a daily basis about products and specials. This relates to which step in establishing
an online business?
a. Finding a niche market
b. Creating a professional Web site
c. Choosing a target market
d. Choosing a domain name
e. Building online relationships
An organization’s decision to produce a new product is in the:
a. domain of codified law.
b. domain of free choice.
c. domain of ethics.
d. domain of compensatory justice.
e. domain of social responsibility.
Sandra, a human resources manager at an advertising firm, is currently in the process of
determining the value and worth of advertising executive positions within the agency.
This is referred to as _____.
a. compensation
b. rightsizing
c. wage and salary surveying
d. incentive pay
e. job evaluation
The manager can use a variety of approaches when seeking to measure and control
performance. Write a short essay in which you contrast and compare the hierarchical
and the decentralized control processes, and explain the factors that help determine
which method is used.
There are some leadership characteristics that are typically specific to female leaders. In
a short essay, contrast interactive leadership with that generally exercised by most
males. Then explain which approach you think is more effective, and describe the
advantages and disadvantages in working for each type of leader.
_____ is the extent to which the leader is task oriented and directs subordinates’ work
activities toward goal attainment.
Explain the four underlying assumptions of the administrative model.
A type of OD intervention that enhances the cohesiveness of departments by helping
members learn to function as a team is called _____.
What three factors combine to create the situation in Fiedler’s Leadership Contingency
Theory? Explain each.
_____ is defined as the adoption of a new idea or behavior by an organization.
Broad statements describing where the organization wants to be in the future are called
_____.
A step in the reinforcement stage of organizational development in which individuals
acquire a desired new skill or attitude and are rewarded for it by the organization is
referred to as _____ .
In the next decade, _____ and _____ businesses could end up being the emerging
growth companies.