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Which of these is a low-context culture?
a. German
b. Chinese
c. Korean
d. Arab
e. Japanese
Effective management control involves subjective judgment and employee discussions,
as well as objective analysis of performance data.
a. True
b. False
Which of the following is not one of the conceptual categories of managerial roles
Mintzberg defined?
a. Informational
b. Interpersonal
c. Decisional
d. Intrapersonal
e. All of these are managerial roles defined by Mintzberg
Harvest International is anticipating changes in their production procedures. You have
been assigned to identify potential barriers to the change and suggest solutions to these
barriers. You would use:
a. force field analysis.
b. barrier analysis.
c. negotiation.
d. assessment of goals.
e. all of these.
Conolly Company uses internal recruiting whenever possible. This practice:
a. costs more than external recruiting.
b. decreases employee satisfaction.
c. generates increased employee commitment.
d. demotivates existing employee given limited socializing opportunities.
e. gives employees an upper hand in negotiations.
According to Weber's ideas on bureaucracy, organizations should be based on which of
these?
a. Personal loyalty
b. Personal references
c. Rational authority
d. Family ties
e. Charismatic authority
Utilitarian, individualism, moral-rights, and objective dualism are the four approaches
that guide ethical decision-making.
a. True
b. False
Ford's decision to completely redesign its Ford Taurus can be classified as a:
a. corporate level strategy.
b. business level strategy.
c. functional level strategy.
d. retrenchment strategy.
e. stability strategy.
Job security is an employee expectation that existed with the old social contract, but is
no longer an expectation in the new social contract.
a. True
b. False
Goals must be set for every aspect of employee behavior or organizational performance
to be effective.
a. True
b. False
For the social networking site Facebook, technological know-how and an aggressive
and innovative culture are significant strengths to include in its SWOT analysis.
a. True
b. False
Theory X and Theory Y was developed by _____.
a. Douglas McGregor
b. Henry Gantt
c. Max Weber
d. Mary Parker Follett
e. Frank Gilbreth
Cultural intelligence refers to a person's ability to use reasoning and observation skills
to interpret unfamiliar gestures and situations and devise appropriate behavioral
responses.
a. True
b. False
Unity of direction principle proposes that similar activities in an organization should be
grouped together under one manager.
a. True
b. False
_____ is a process whereby companies find out how others do something better than
they do and then try to imitate or improve on it.
a. TQM
b. Continuous improvement
c. Benchmarking
d. Empowerment
e. MBO
The administrative model of decision making describes how managers actually make
decisions in difficult situations.
a. True
b. False
An ethnocentric perspective leads to:
a. a monoculture.
b. diversity in the workplace.
c. pluralism.
d. ethnorelativism.
e. a global perspective.
When it comes to economic development, a currently developing country is also called
a(n) _____.
List the four content theories discussed in your text.
In the _____ role, managers seek and receive information, scan periodicals and reports,
and maintain personal contacts.
_____ is the willingness to undertake risk with the opportunity of gaining an increased
payoff.
The plan of action that prescribes resource allocation and other activities for dealing
with the environment and helping the organization attain its goals is called a(n) _____.
