Which of these reflects a cultural preference for cooperation, group decision making,
and quality of life?
a. Individualism
b. Collectivism
c. Masculinity
d. Femininity
e. Power distance
The Myers-Briggs Type Indicator is a personality test that measures a person’s
preference for introversion vs. extroversion, sensation vs. intuition, thinking vs. feeling,
and judging vs. perceiving.
a. True
b. False
Which of these is a method of management whereby managers and employees define
goals for every department, project, and person and use them to monitor subsequent
performance?
a. Organizational planning
b. Management by objectives
c. Goal setting
d. Mission development
e. Vision development
_____ was one of the top 10 fastest-growing franchises in 2011.
a. Arby’s
b. Krispy Kreme
c. Subway
d. Wendy’s
e. Dairy Queen
Expectancy theory is based on the relationship among the individual’s effort and
performance and not on the desirability of outcomes.
a. True
b. False
The hiring of applicants based on criteria that are not job-related is called:
a. affirmative action.
b. equal employment opportunity.
c. discrimination.
d. reverse discrimination.
e. employment-at-will.
The _____ prohibits discrimination based on physical or mental disability.
a. Civil Rights Act
b. Immigration Reform and Control Act
c. Vocational Rehabilitation Act
d. Age Discrimination in Employment Act
e. Vietnam-Era Veterans Readjustment Act
Which of the following is a model of leadership that describes the relationship between
leadership styles and specific organizational situations?
a. Contingency approach
b. Behavioral approach
c. Trait approach
d. Organizational approach
e. None of these
Exchange rates are included in which of the following international environments?
a. The legal-political sector
b. The economic environment
c. The sociocultural environment
d. The barter system environment
e. The government sector
The nature of management is to control and dictate others in an organization.
a. True
b. False
Two employees in Stacey’s department quit which is normal for her department. She is
faced with the decision to fill these positions. This would be considered a
nonprogrammed decision.
a. True
b. False
The ultimate responsibility of managers is to achieve high performance by balancing
efficiency and effectiveness.
a. True
b. False
The biggest advantage to a virtual network approach is _____ and _____ on a global
scale.
a. flexibility; competitiveness
b. coordination; organization
c. communication; organization
d. communication; no cost
e. flexibility; coordination
Which of these is the use of influence to motivate employees to achieve organizational
goals?
a. Leading
b. Controlling
c. Organizing
d. Planning
e. Staffing
In general, research has found a(n) _____ relationship between personal traits and
leader success.
a. strong
b. weak
c. positive
d. negative
e. inverse
Which of the following is NOT a manager quality?
a. Maintains stability
b. Organizes
c. Analyzes
d. Rational
e. Personal power
Transformational leaders are hardworking, tolerant, and fair-minded, but are not as
capable of leading change as are transactional leaders.
a. True
b. False
The conversion ratio is considered to be a(n) _____ ratio.
a. activity
b. liquidity
c. profitability
d. leverage
e. cash
_____ matches with the preconventional level of personal moral development.
a. Work group collaboration
b. Task accomplishment
c. Empowered employees
d. Full participation
e. Transforming
Culture can be defined as the ability to speak different languages.
a. True
b. False
The process of management in the workplace is changing. In the past, a manager’s task
was to achieve organizational goals by maintaining tight control over their employees
while standardizing procedures to maintain stability. Today’s managers are asked to
empower employees while encouraging collaboration and innovation. Contrast today’s
workforce with the workforce of the past. What developments in present society
necessitate a shift in management style? Can you foresee other management style
changes on the horizon?
_____ can be defined as the process by which information is exchanged and understood
by two or more people, usually with the intent to motivate or influence behavior.
A slogan is a phrase or a sentence that concisely communicates a key corporate _____.
People with a(n) _____ style usually are concerned with the personal development of
others and may make decisions that help others achieve their goals.
_____ occurs when the receiver responds to the sender’s communication with a return
message.
Explain the differences between principle-based statements and policy-based statement
in an organization’s code of ethics.