Archives: Quiz

The behavioral sciences approach is based on which of the following disciplines? a. Anthropology b. Economics c. Sociology d. Psychology e. All of these The human resources perspective of management links motivation theories with. a. top management b. employee tasks […]

Language, values, religion, and education all describe which dimension in the international environment? a. Economic b. Legal c. Political d. Sociocultural e. Technological A(n)______is someone who recognizes a viable idea for a business product or service and carries it out. […]

For a widget manufacturing company, worker-hours per widget is a measure of: a. organizational effectiveness. b. organizational performance. c. organizational efficiency. d. organizational structure. e. none of these. Which department performs tasks that reflect the organization’s primary goals and mission? […]

The accommodating style of conflict resolution is based on adegree of assertiveness and adegree of cooperativeness. a. high, high b. high, low c. low, high d. low, low e. low, medium Managers must understand no plan is perfect, but should […]

______ is defined as communication transmitted through actions and behaviors rather than through words. a. Verbal communication b. Oral communication c. Written communication d. Nonverbal communication e. Electronic mail Which of the following refers to the highest level in a […]

Loyalty to and heavy involvement in one’s organization refers to organizational commitment. a. True b. False For the past several years, foreign companies have invested more in business inthan in any other place in the world. a. Brazil b. India […]

Critical management missteps include: a. poor communication skills. b. reactionary behavior. c. inability to build a team. d. failure to adapt. e. all of these. Which of the following includes the manager identity? a. Specialist, performs specific tasks b. Gets […]

The______involves whether putting effort into a task will lead to high performance. a. P -> O expectancy b. E -> P expectancy c. O -> V expectancy d. A -> Z expectancy e. V -> P expectancy A desired future […]

The Swingset Company is at the stage where if financing is available and it is properly managed, rapid growth can occur. What stage is the Swingset Company experiencing? a. Resource maturity b. Takeoff c. Survival d. Success e. Start-up In […]

According to Herzberg,_____ is an example of a hygiene factor. a. achievement b. recognition c. pay d. responsibility e. opportunity for growth Social media does not include blogs and wikis. a. True b. False Answer: False _______ is primarily responsible […]

When departments are grouped together on the basis of organizational outputs, the organization is using a: a. functional structure. b. matrix structure. c. divisional structure. d. virtual network structure. e. team-based structure. Goals that define the outcomes that major divisions […]

The set of decisions and actions used to formulate and implement strategies that will provide a competitively superior fit between the organization and its environment so as to achieve organizational goals is known as: a. strategy formulation. b. strategic planning. […]

At RWI Distilleries, rules and procedures are used only when necessary. Instead, shared goals and values guide employee behavior. RWI uses what type of organizational control? a. Centralized control b. Hierarchical control c. Decentralized control d. Top-down control e. Balanced […]

Which of the following has the highest possibility of failure? a. The condition of certainty b. The condition of ambiguity c. The condition of uncertainty d. The condition of risk e. All of these In training employees for the new […]

The deployment of organizational resources to achieve strategic goals refers to organizing. a. True b. False The firm’s financial position with respect to assets and liabilities at a specific point in time is shown by its: a. activity ratio. b. […]

______ is the approach that defines how a decision maker should make decisions and provides guidelines for reaching an ideal outcome for the organization. a. Administrative b. Descriptive c. Normative d. Bounded rationality e. None of these It seems that […]

Mingles, Inc. concentrates its efforts on its target market of 18 to 25 year olds. It is using a(n)_______strategy. a. focus b. differentiation c. cost leadership d. multidomestic e. universal strategy A(n)_____refers to a reward given by another person. a. […]

Statements that define fundamental values and reference organizational responsibilities, products and employees are often called_______. a. principle-based b. policy-based c. ethically-based d. codified e. codes of organizational integrity A social group within an organization is part of the informal organization. […]

Self-managed teams consist of 5 to 20 multi-skilled workers who rotate jobs and produce an entire product or service. a. True b. False ______ is a rigid, exaggerated, irrational belief associated with a particular group of people. a. Label b. […]

Terry manages a food distribution company that is highly focused on creating a strong cohesive culture, but the company does not tie organizational values directly to goals and desired business results. Terry’s company most likely falls in which quadrant of […]

Tim is a manager at Chuck’s Construction. He sees little opportunity for advancement at Chuck’s Construction, regardless of how well he performs. Which of the following expectancies is low for Tim? a. E -> P expectancy b. O -> V […]

The choice of a communication channel can convey a symbolic meaning to the receiver. a. True b. False Most top executives routinely work at least 12 hours a day and spend 50 percent or more of their time traveling. a. […]

The type of power that results from the leader’s legitimate authority, based upon his or her position within the organization, is called coercive power. a. True b. False Threats are characteristics of the internal environment that may prevent the organization […]

Centralization and short time horizon are primarily used by creative organizations. a. True b. False Social entrepreneurs are leaders who are committed to both good business and ensuring high profitability. a. True b. False Answer: False Therole involves resolving conflicts […]

A business plan for a small business should be detailed, encompassing at least 100 pages. a. True b. False Which of the following defines a technique that uses a face-to-face group to spontaneously suggest a broad range of alternatives for […]

In situations of______, according to Fiedler, relationship-oriented leaders are more effective. a. high favorability b. moderate favorability c. high unfavorability d. no favorability e. none of these places an emphasis on a worldwide perspective. a. Polycentric companies b. Geocentric companies […]

Rational persuasion is one interpersonal influence tactic available for leaders. a. True b. False Archies’ Antiques, Inc., is characterized by separation of management from ownership and by clearly defined lines of authority and responsibility. These characteristics are consistent with the […]

In order to determine how to deal with a problem employee, Sharon evaluated the employee, the problem, and the context in which the problem occurred. She is applying which of the following perspectives? a. Participative view b. Universalist view c. […]

Virtual and global teams are particularly prone to communication breakdowns. a. True b. False In the figurehead role, the manager performs ceremonial and symbolic duties. a. True b. False Answer: True The CSR approach to ethical decision making sidesteps debates […]

Which of these is a subfield of the classical management perspective that emphasized scientifically determined changes in management practices as the solution to improving labor productivity? a. The human relations movement b. The behavioral sciences approach c. The TQM approach […]

The Michigan researchers used the term_______ for leaders who established high performance goals and displayed supportive behavior toward subordinates. a. job-centered leaders b. employee-centered leaders c. initiating structure d. consideration e. impoverished management All of the following are key steps […]

Therepresents people in the environment who can be hired to work for the organization. a. competitors b. labor market c. suppliers d. customers e. government Which of the following is a ratio that measures the firm’s internal performance with respect […]

In goal-setting theory, which term refers to the need to get information to people about how well they are doing in progressing toward goal achievement? a. Goal specificity b. Goal difficulty c. Goal acceptance d. Feedback e. Goal motivation Tamika […]

Economic development that generates wealth and meets the needs of the current population while preserving the environment for the needs of future generations refers to sustainability. a. True b. False Which of the following is a person who sees the […]

Scenario-LarryCampbell The pressure was on again. Larry Campbell, the Vice President at ToolTime Hardware, Inc., was receiving requests from men and women inside the firm and outside the firm, asking him to review the company’s promotion policies. Of the 52 […]

The legal-political environment, in international operations, includes which of the following? a. Shared knowledge, beliefs and values b. Political risks c. Social organizations d. Infrastructure e. None of these Open-book management ties employee rewards to the company’s overall success. a. […]

Whereas scientific management focused on, administrative principles approach focused on the. a. individual productivity; total organization b. organization productivity; individual effort c. efficient procedures; management by principle d. employee ability; employee loyalty e. employee competence; work flow through the organization […]

The systematic process of regulating organizational activities to make them consistent with the expectations in plans, targets, and standards of performance refers to organizational control. a. True b. False A cultural attitude marked by the tendency to regard one’s own […]

When an organization pays little attention to cultural values and instead focuses on business results, success will be difficult to sustain in the long run. a. True b. False Jeff and Rob have a difficult time getting along at work. […]

The classical model of decision making is based on_____assumptions. a. philosophical b. irrational c. economic d. uncertainty e. technological A blueprint specifying the resource allocations schedules, and other actions necessary for attaining goals is referred to as a(n) _______. a. […]

______ describe the most basic human physical needs, including food, water and oxygen. a. Self-actualization needs b. Physiological needs c. Esteem needs d. Belongingness needs e. Safety needs Making a choice is the most significant part of the decision-making process. […]

One of the biggest mistakes during turbulent times is managers’ failure to comprehend and adapt to the rapid pace of change in the world around them. a. True b. False The management science approach uses qualitative data in management decision […]

The degree to which a person is outgoing, sociable, assertive, and comfortable with interpersonal relationships is called extroversion. a. True b. False The behavioral style is often adopted by managers who like to consider complex solutions based on as much […]

To be effective communicators, managers should: a. focus primarily on enhancing downward communication in the organization. b. enhance lateral communication opportunities by encouraging teams. c. limit use of communication technology. d. strictly push for face-to-face communication. e. encourage the use […]

_____and_____ proposed a two dimensional leadership theory called the Managerial Grid. a. Blake; Mouton b. Hersey; Blanchard c. Vroom; Yetton d. Tannenbaum; Schmidt e. Evans; House Employee engagement means that people enjoy their jobs and are satisfied with their work […]

The general assurance in one’s own ideas, judgment, and capabilities is referred to as: a. locus of control. b. self-confidence. c. self-efficacy. d. perceptual selectivity. e. cognitive dissonance. The technological dimension of the external environment includes scientific and technological advancements […]

Bottom-up budgeting is a process in which lower level managers anticipate their department’s resource needs and pass them up to top management for approval. a. True b. False _______ is the responsibility that goes beyond societal expectations to contribute to […]

Leadership is reciprocal, according to your text. This means: a. it is dynamic. b. it is a problem-solving activity. c. it occurs among people. d. redundant. e. it always creates conflict. Scientific management developed a standard method for performing each […]

Seeking positions of power and responsibility, Chandra has rapidly moved up the ranks within her organization. Colleagues describe her as someone with a tremendous amount of energy, and a powerful force for leadership within the organization. Based on this description, […]

Mary Parker Follett thought of leadership as, rather than techniques. a. systems b. procedures c. people d. efficiencies e. statistics Jay, a divisional vice president of a consumer goods manufacturer, gives a presentation to all divisional employees to outline the […]