Archives: Quiz

The _____ key is used to convert a positive number to a negative number, and vice versa. a. square root b. exponent c. change sign d. percentage As purchased (A.P.) divided by (/) edible portion (E.P.) = yield percentage. Answer: […]

The weight of an item before processing Match the following chapter terms with their definition. a. portion control e. shrinkage b. portion size f. yield c. edible portion g. yield percentage d. as purchased Amount produced Match the following chapter […]

millimeter Match the following metric abbreviations with their name. a. g f. m b. mg g. mm c. kg h. cm d. l i. km e. ml An admission fee charged for entertainment Match the following chapter terms with their […]

All of the following are advantages of a divisional structure EXCEPT: a. high concern for customers’ needs. b. fast response, flexibility in an unstable environment. c. emphasis on overall product and division goals. d. development of general management skills. e. […]

Maliah bases her judgments on impersonal analysis. To resolve problems at work, she uses reason and logic rather than personal values or emotional aspects of the situation. In gathering information, Maliah prefers routine and order. Based on this information, Maliah […]

Administrative and political decision making procedures and intuition have been associated with high performance in unstable environments in which decisions must be made rapidly and under more difficult conditions. a. True b. False The adaptability culture emerges in an environment […]

______ indicators focus on production and operating statistics. a. Financial performance b. Business process c. Critical success d. Potential for learning and growth e. Performance measurement Brainwriting refers to the tendency of people in groups to suppress contrary opinions. a. […]

______ reflects the belief that one’s own group is superior to other groups. a. Ethnorelativism b. Ethnocentrism c. Pluralism d. Geocentricism e. Regiocentrism Communication is defined by the text as the process by which information is: a. shared. b. exchanged […]

The alienated follower is a person who is an independent, critical thinker but is passive in the organization. a. True b. False Creative organizations: a. are characterized by an unusually high number of routine jobs. b. are loosely structured. c. […]

The_____ model closely resembles the real environment in which most managers and decision-makers operate. a. normative b. administrative c. descriptive d. classical e. political The distinguishing personal characteristics of a leader are known as: a. traits. b. sources of power. […]

The Forestville Freeze is regionally known for its employee training programs. Managers at the Freeze conduct research to determine the best candidate interviewing techniques. This involves the use of which management approach? a. Administrative principles approach b. Bureaucratic approach c. […]

Organizations that empower employees often reward them based on the results shown in the company’s bottom line. a. True b. False The primary emphasis of polycentric companies is on their home countries. a. True b. False Answer: False In the […]

Max is the Web site manager for a local florist. The company’s owner would like Max to redesign the Web site so that customers can connect directly with florist employees on a daily basis about products and specials. This relates […]

Job rotation systematically moves employees from one job to another, thereby increasing the number of different tasks an employee performs without increasing the complexity of any one job. a. True b. False Which of the following refers to the degree […]

The capacity of an information channel is influenced by all of these except: a. the ability to establish a personal focus. b. the ability to handle multiple cues simultaneously. c. the ability to facilitate rapid, two-way feedback. d. the ability […]

A.R.C. is a large non-profit humanitarian aid organization that has been forced to pull out of several African markets in recent years due to civil wars and large-scale violence. This demonstrates which frequently cited problem for international companies? a. Political […]

Abbi works at Railroad Ties. Her bosses continually indicate that her motivational level is low. Abbi agrees, but is unwilling to work harder until the company changes the types of reward it offers its employees. Which of the following is […]

Front-line managers have the final responsibility for strategic planning. a. True b. False The process of observing and evaluating an employee’s performance, recording the assessment, and providing feedback to the employee is referred to as: a. orientation training. b. classroom […]

A(n)______ typically outlines the knowledge, skills, education, and physical abilities needed to perform the job adequately. a. job specification b. application form c. assessment test d. paper-and-pencil test e. OJT Jana has a high tolerance for the unstructured, the unclear, […]

______ power is based in the ability of the leader to do such things as recommend promotions. a. Coercive b. Expert c. Reward d. Referent e. Personal When interviewing prospective employees, Samuel, a seasoned manager, often observes hand gestures, facial […]

Bernice is a outgoing, assertive, and sociable individual who is very comfortable with interpersonal relationships. Which of the following is applicable to Bernice? a. Machiavellianism b. Conscientiousness c. Agreeableness d. Emotional stability e. Extroversion According to the GLOBE Project, gender […]

The formulation stage involves the use of managerial, administrative, and persuasive abilities to ensure that the chosen alternative is carried out. a. True b. False If Bradley Hak is responsible for maintaining information links both inside and outside organizations by […]

The leadership grid suggests a two-dimensional leadership theory that measures a leader’s concern for people and concern for production. a. True b. False Which racial or ethnic category currently represents the largest and fastest growing minority group? a. White b. […]

_____ is the lack of information about future events. a. Uncertainty b. Risk c. Worry d. Stress e. Change resistance Outsourcing is the continuous process of measuring products, services, and practices against the toughest competitors or the industry leaders. a. […]

Many organizations use suggestion boxes, open door policies, and surveys to facilitate: a. upward communication. b. downward communication. c. formal communication. d. informal communication. e. diagonal communication. Mary Parker Follett contributed to which field? a. Humanistic approach b. Scientific management […]

The moral agent is an individual who must make an ethical choice in an organization. a. True b. False The level of funds flowing through the organization and the nature of cash disbursements is shown through the capital budget. a. […]

Which of the following is the first step in the managerial decision making process? a. Evaluation and feedback b. Development of alternatives c. Recognition of decision requirement d. Diagnosis and analysis of causes e. Selection of desired alternatives With its […]

Relative to the functional structure, the divisional structure: a. encourages decentralization. b. has a higher degree of work specialization. c. has a more pronounced division of labor. d. has excellent coordination across departments. e. results in an efficient use of […]

The Systems Thinking approach develops theories about human behavior based on scientific methods and study. a. True b. False Which of the following is an OD intervention technique in which questionnaires on organizational climate and other factors are distributed among […]

The fourth step in the control process is comparing actual activities to performance standards. a. True b. False The tendency of organizations to invest time and money in a solution despite strong evidence that is not appropriate is referred to […]

The extent to which the leader is mindful of subordinates, respects their ideas and feelings, and establishes mutual trust refers to initiating structure. a. True b. False Devil’s advocate technique is similar to brainstorming in that both techniques prevent individuals […]

Extinction is defined as the withdrawal of positive reward. a. True b. False Principled level of moral development is also referred to as the postconventional level. a. True b. False Answer: True An expense budget lists forecasted and actual revenues […]

The horizontal linkage model is best applied to a(n): a. low pressure environment. b. stable environment. c. environment that requires speed. d. customer service environment. e. manufacturing environment. Before opening his own business, Kareem was writing a report that details […]

Which of the following theories emphasize the needs that motivate people? a. Process b. Reinforcement c. Content d. Contingency e. Situational Maintaining information links are the activities consistent with therole. a. leader b. spokesperson c. monitor d. liaison e. entrepreneur […]

_______ is the acquisition and cultivation of personal relationships that cross departmental, hierarchical, and even organizational boundaries. a. Personal networking b. The grapevine c. Dynamic relationship d. Network nurturing e. Fundraising Colby is a new interviewer who just finished an […]

An example of a________is a statement supporting the organization’s efforts in the area of sexual harassment. a. procedure b. rule c. policy d. single-use plan e. program Focusing manager and employee efforts on activities that will lead to goal attainment […]

Research shows that_____ are predisposed to being pragmatic, capable of lying to achieve personal goals, more likely to win in win-lose situations, and more likely to persuade than be persuaded. a. high introverted individuals b. high authoritarians c. high Machs […]

An assumption of Theory Y is that the average human being has an inherent dislike of work and will avoid it if possible. a. True b. False The majority of hourly workers at Formatting Unlimited are neither satisfied nor dissatisfied. […]

Katrina has also requested that the financial ratios be calculated and analyzed for her. Which of the following ratios will give her the best information for evaluating liquidity? a. Profit margin on sales b. Current ratio c. Conversion ratio d. […]

When Lonnie shouts at Kerry in public for not finishing her work and suspends her for two days, he is using his coercive power. a. True b. False Which of the following is the power coming from a formal management […]

One of your fellow students is continually late to class. The professor has tried numerous verbal warnings and recently took points away from the student’s grade. Based on the above, the professor’s actions are consistent with which of the following […]

When the USSIndianapolisank after being torpedoed, one Navy pilot disobeyed orders and risked is life to save men who were being picked off by land sharks. The Navy pilot was operating from the ________ level of moral development. a. preconventional […]

A situation where the goals to be achieved or the problem to be solved is unclear, alternatives are difficult to define, and information about outcomes is unavailable refers to ambiguity. a. True b. False Fred, a software engineer, is in […]

Scenario-DonovaZorn Donovan Zorn was a successful manager for one of the subsidiaries at Eagles Unlimited. He was responsible for 232 workers and had a span of control of eight lower level managers. Donovan has decided to try to increase performance […]

One of Hofstede’s social values that was developed later is: a. power distance. b. uncertainty avoidance. c. masculinity. d. collectivism. e. long-term orientation. If Johnson Lumber provides trees for Westvaco Paper Manufacturing, then Johnson Lumber is considered a supplier for […]

Channel richness refers to the: a. number of messages a channel can carry at one time. b. speed in which messages can be carried. c. amount of information that can be transmitted during a communication episode. d. number of channels […]

______ is the belief that groups are inherently equal. a. Ethnorelativism b. Ethnocentrism c. Pluralism d. Geocentricism e. Monoculture The cultural leader articulates a vision for the organizational culture that employees can believe in and that generates excitement. a. True […]

Frank is primarily driven by a need to establish close social relationships with other people. Alderfer would say he is motivated by: a. growth needs. b. existence needs. c. relatedness needs. d. self-actualization needs. e. physiological needs. A good listener […]

Connie, a single mother and home-business entrepreneur, enjoys running her own business. However, because she is busy balancing work and family, she does not foresee her home business growing significantly in the near future. Connie can best be described as […]

Which of the following is not a step in the organizational planning process? a. Monitor and learn b. Plan operations c. Translate the plan d. Develop the plan e. Plan marketing tactics Which of the following means extending the search […]