Archives: Quiz

Which of the following characteristics is typically attributed to a creative person? A) unemotional B) orthodox C) moderately concerned with failure D) extroverted E) intolerant of ambiguity The ________ dimension of organization culture is an element of organization culture that […]

According to Katz, human skills are required for ________. A) designing work processes and procedures B) understanding how the organization relates to its environment C) understanding how changes in one part of the organization affect the rest of it D) […]

________ is an organization culture that reflects values that emphasize stability and control along with an external focus. A) Adhocracy culture B) Clan culture C) Market culture D) Hierarchy culture E) Bureaucracy culture According to the contingency theory of leadership, […]

A diverse workforce in a company ________. A) alienates the company’s customers B) enhances the company’s credibility with customers C) hampers innovation and decision-making D) increases operational costs and expenditure E) reduces the market penetration ability of the company The […]

________ involves the recognition, evaluation, and exploitation of opportunities that create social value as opposed to personal or shareholder wealth. A) Corporate social entrepreneurship B) Intrapreneurship C) Intrepreneurship D) Corporate entrepreneurship E) Social entrepreneurship Which of the following is the […]

Which stage of team development is characterized by a focus on solving organizational problems and meeting assigned challenges? A) forming B) storming C) acceptance D) performing E) adjourning An organization urges its managers to lead employees by showing them how […]

Which of the following statements is true about authority? A) It is the obligation to perform assigned activities. B) It allows its holder to influence the actions of others through indirect means. C) It is the holder’s self-assumed commitment to […]

At which one of these stages is career plateauing generally observed ? A) exploration B) establishment C) monitoring D) maintenance E) decline Staffing an organization with nontraditional employees ________. A) hampers the organization’s ability to withstand change B) demotivates the […]

One of the short-term objectives of Alport Corporation, a manufacturer of construction equipment, is “to achieve a 15 percent return on investment (ROI) by September 2011.”According to Drucker, this objective relates to ________. A) innovation B) productivity C) market standing […]

A firm’s ability to undertake an action is referred to as ________. A) differentiation B) competitor motivation C) competitor capability D) competitor awareness E) strategic ability According to Malik, a planner is doing a reputable job if plans ________. A) […]

________ programs are designed to eliminate barriers and increase opportunities for underutilized or disadvantaged individuals. A) Reverse discrimination B) Affirmative action C) Ethnic nepotism D) Positive liberty E) Social Darwinism Which of the following information would be most appropriate for […]

Personal factors as recreational interests, race, gender, and religion serve as foundations for ________. A) interest groups B) work teams C) friendship groups D) committees E) special-purpose teams The theory based on the concept that individuals compare their inputs and […]

________ decisions relate to determining organizational objectives and designating the corresponding action necessary to reach them. A) Strategic planning B) Operational control C) Tactical control D) Operational planning E) Management control William Cooley is the manager of a professional football […]

Graicunas’s formula is as follows: C = n( + n- 1). What does C stand for in this formula? A) the total number of departments possible in an organization B) the appropriate number of subordinates a manager can have C) […]

________ is short-range planning that emphasizes the current operations of various parts of the organization. A) Operational planning B) Intermediate planning C) Strategic planning D) Strategic control E) Tactical planning The manager of a multinational corporation in the U.S. thinks […]

The condition that exists when organizational subobjectives conflict or are not directly aimed at accomplishing the overall organizational objectives is ________. A) diminution B) deduction C) aggregation D) suboptimization E) minimization Which of the following scenarios can be justified by […]

A Japanese organization has just moved into the U.S. to expand its operations there. The management of the company places significant emphasis on Japanese culture and ways of working. As a result, even after moving to the U.S., the company […]

________ is an organization culture characterized by flexibility and discretion along with an external focus. A) Bureaucracy culture B) Market culture C) Clan culture D) Hierarchy culture E) Adhocracy culture Green Energy Inc. (GEI) is involved in obtaining energy from […]

Information required for decisions related to operational control should ________. A) emphasize the future B) be highly accurate C) come largely from external sources D) primarily contain historical data E) provide an aggregate without going into the details Which stage […]

Organization members who are citizens of one country and work in another country for an organization headquartered in still another country are known as ________. A) expatriates B) host-country nationals C) third-country nationals D) repatriates E) naturalized citizens Martha has […]

As an ethnic minority, Bryan sometimes faces discrimination in the workplace. He recently joined a new company, and the Human Resources personnel assured him that it adhered to EEOC policies. However, Bryan finds that though his managers are supportive and […]

Which of the following is the first step in an organizational socialization process? A) providing initial work experiences B) recruiting new employees C) defining informal organization D) providing role models E) evaluating the cultural fit The central theme of leadership […]

________ occurs when an individual makes a decision that is not optimal, but is good enough. A) Loss aversion B) Satisficing C) Intuition D) Bias E) Unrealistic optimism The level of an organization’s external environment that contains components normally having […]

Which of the following is the first step in operating an IS properly? A) transmitting data B) determining appropriate data C) using the information D) determining information needs E) gathering appropriate data Decentralization ________. A) cuts through red tape B) […]

Which of the following is a challenge associated with managing virtual offices? A) Virtual offices make it more difficult to build desired corporate culture. B) Virtual offices increase the cost of operations. C) It is suitable only for senior employees. […]

Which of the following statements is true of the control tools used in organizations? A) It helps to pinpoint organizational strengths and weaknesses. B) It is generally used during the product design stage. C) Control tools are not used for […]

Which of the following statements is true about NAFTA? A) It aims at facilitating trade among the United States, Canada, and Mexico. B) It’s members include Denmark, the United Kingdom, Portugal, the Netherlands, Belgium. C) It is an international market […]

________ is a type of evaluation that helps entrepreneurs understand whether an idea is practical. A) Illusion of control B) Entrepreneurial risk management C) Strategic planning D) Feasibility analysis E) Entrepreneurial alertness Alternatives to reach an organizational objective are based […]

The two popular scheduling techniques are ________. A) Gantt charts and the Delphi method B) Gantt charts and the jury of executive opinion method C) Gantt charts and the program evaluation and review technique D) the Delphi method and the […]

Employees often experience considerable stress when they do not know what the next step in their professional lives might be or when they might take it. Which of the following could be the best solution to this problem? A) creating […]

An organization with a highly competitive “a results or else” mentality can be said to follow a(n) ________. A) market culture B) adhocracy culture C) clan culture D) bureaucracy culture E) ethical culture ________ is the presentation of an undesirable […]

Which of the following approaches to management was advocated by Henry Gantt? A) the contingency approach B) using mathematical models to investigate the decision situation C) using human relations skills to manage workers D) work specialization and unity of command […]

________ refer(s) to the information or skill areas of an individual or group that require further development to increase the productivity of that individual or group. A) Training needs B) Professional maturity C) Self-actualization needs D) Vocational interest E) Growth […]

________ is the process of converting messages back into information. A) Decoding B) Encoding C) Derivation D) Paraphrasing E) Rewording ________ is the process of outlining who will follow whom in various organizational positions. A) Organizational restructuring B) Succession planning […]

Which of the following characteristics is found in a healthy organization culture? A) strong results-orientation B) profit-driven business practices C) commitment to getting work done by any possible means D) avoidance of risky business practices E) unquestioned integrity and consistency […]

American Visual Network, Inc., a media and entertainment company, is involved in the production, distribution, and marketing of television programs and Internet broadcasting. The company uses various techniques to promote internal communication. Which of the following programs of the company […]

The last step of the strategic management process, consisting of monitoring and evaluating the strategic management process as a whole, is ________. A) strategy implementation B) strategy formulation C) strategic control D) environmental analysis E) strategic action Which of the […]

An organization decides to implement a supply chain management system to increase the efficiency of its operations. A group of employees resist the implementation. Which of the following could be the most probable reason for their resistance? A) The change […]

Cal appears for a battery of tests as part of a selection process that aims to fill ten positions in a certain company. He fails to clear the tests the first time around and appears for them again after three […]

Tom’s company repairs machines only after they have malfunctioned. This is an example of ________. A) quality circle initiative B) maintenance control policy C) pure-breakdown policy D) total productive maintenance E) quality assurance initiative Follett said that coordination can be […]

ABC insurance company hired a manager for their operations team. The manager divided the job activities among his team members by examining the management system objectives, designating appropriate activities that must be performed to reach those objectives, designing specific jobs […]

When staff personnel are viewed as suppliers and line personnel as customers, staff personnel are performing the ________ role. A) service B) advisory C) counseling D) control E) administrative Many organizations implement grievance procedures to assist employees. Such procedures are […]

An individual’s emotional intelligence is characterized by self-awareness, self-motivation, self-regulation, empathy for others, and ________. A) systems thinking B) formal communication abilities C) openness to experience D) adeptness in building relationships E) superior intellectual capabilities Which of the following is […]

An adhocracy culture is characterized by a pyramidal structure in which leaders are considered all-important. Managers who have progressed to Donaldson’s “unconscious competence” stage will be most effective in managing a diverse workforce. Answer: TRUE GASSP’s equity principle states that […]

The term triple bottom-line emphasizes that managers should focus on building organizations that are sustainable in economic, environmental, and societal activities. One form of international management is fighting competition in foreign markets. Answer: TRUE Equal opportunity legislation protects the right […]

Information asymmetry refers to an individual’s ability to notice and be sensitive to new information about objects, incidents, and patterns of behavior. Pluralism refers to an environment in which differences are acknowledged, accepted, and seen as significant contributors to the […]

Organizational planners must know how all parts of the organization function and interrelate. To be considered as effective, test results should not be used as the sole determinant of a hiring decision. Answer: TRUE In the past, many managers believed […]

In an adhocracy culture, leaders are seen more as mentors and perhaps even parent figures. The performing stage of team development is characterized by the members focusing on solving organizational problems and meeting assigned challenges. Answer: TRUE An organization with […]

The first major step in evaluating organizational information is to determine the expected cost of obtaining that information. One conclusion of the Hawthorne studies was that social groups in organizations could effectively exert pressure to influence individuals to disregard monetary […]

A career is a sequence of work-related positions occupied by a person over the course of a lifetime. Activities based on Theory Y assumptions are more apt to motivate organization members than are activities based on Theory X assumptions. Answer: […]