Which of the following is a challenge associated with managing virtual offices?
A) Virtual offices make it more difficult to build desired corporate culture.
B) Virtual offices increase the cost of operations.
C) It is suitable only for senior employees.
D) It markedly reduces employee productivity.
E) Employee mobility cannot be achieved effectively by using virtual offices.
According to the contingency viewpoint to designing span of management, the
appropriate span of management widens when ________.
A) the activities performed by supervised individuals are dissimilar
B) subordinates are carrying out simple functions
C) the manager needs to spend a lot of time on planning activities
D) subordinates’ activities need to be synchronized carefully
E) subordinates are widely physically separated
Which of the following is the major reason for the establishment of informal
communication networks?
A) lack of formal organizational communication channels
B) desire for information that is not furnished formally
C) inability of managers to communicate effectively
D) vertical nature of the organizational structure
E) lack of necessary rules and regulations within the organization
Jane, a project manager at Global Business Solutions, has decided to have a team
meeting on a daily basis for a week to help the team members from different
departments get accustomed to each other and assist them in learning about the
opportunities and challenges coming their way through a new project. Jane’s team is in
the ________ stage of development.
A) forming
B) storming
C) norming
D) adjourning
E) performing
The purpose of training is to ________.
A) increase the productivity of employees by influencing their behavior
B) furnish feedback to organization members about how they can become more
productive and useful to the organization in its quest for quality
C) eliminate barriers and increase opportunities for the purpose of increasing the
utilization of underutilized and/or disadvantaged individuals
D) narrow a large field of prospective employees to a relatively small group of
individuals from which someone eventually will be hired
E) refine work methods, reduce production costs, and increase the level of
organizational diversity
Which of the following is true about strategy?
A) Strategy is a general plan developed to reach short-term goals.
B) Organizational strategy focuses on the marketing and financial aspects of a business.
C) Smaller organizations are more precise than large organizations in developing
organizational strategy in order to meet their goals sooner.
D) Strategy is actually the end result of strategic planning.
E) Research and development are not a part of an organization’s strategy.
According to the contingency theory of leadership, ________ is determined by the
extent to which the leader has control over the rewards and punishments followers
receive.
A) leader-member relations
B) position power
C) task structure
D) power distance
E) motivational structure
Hawthorne study results helped managers to see that ________.
A) better working conditions are subject to the managers’ discretion
B) reducing each work task to the most basic movements improves worker efficiency
C) worker bonuses for overproduction helped increase productivity
D) the best way to increase productivity was to set a good piece-rate system
E) understanding what motivates employees is a critical part of management
Which of the following terms refers to the expenses that fluctuate with changes in the
number of products produced?
A) variable costs
B) depreciation
C) asset purchase costs
D) costs of mechanism
E) inflationary costs
Which one of the following conclusions was drawn by the experimenters from the bank
wiring observation room experiment?
A) The subjects did not find working in the test room enjoyable.
B) Human factors within organizations could significantly influence production.
C) Members of the work group pressured one another to work harder so that each group
member would receive more pay.
D) Improved working conditions resulted in increased production.
E) Social groups in organizations could effectively exert pressure to influence
individuals to disregard monetary incentives.
BestWash, a laundry chain, has realized that if it wants to beat its leading competitor
and improve market share, it must improve its productivity. Which of the following
strategies is most likely to help BestWash to achieve this objective?
A) reassess their market
B) downsize
C) decrease machine efficiency
D) develop valuable real estate holdings
E) increase people efficiency
Which of the following statements best corresponds to the inventing step of the
innovation process?
A) Google decides to create Buzz in response to competition from Facebook and other
social networking sites.
B) Google’s team creates APIs for third-party applications.
C) Google releases the beta-version of Buzz for usability testing.
D) Google rolls out final code complete version of Buzz for users, rid of bugs and
defects.
E) Google continues to add newer features and widgets to the Buzz platform and
addresses user concerns.
Which of the following is a way in which a manager can develop a sense of
identification with subordinates?
A) by moving up the organizational hierarchy
B) by enhancing his position power
C) by creating a perception that subordinates are dependent on the manager
D) by demonstrating his control over organizational resources
E) by espousing goals, values, and ideals commonly held by his subordinates
The nominal group technique of decision-making begins with ________.
A) members presenting their individual ideas orally
B) the entire group discussing their ideas simultaneously
C) group members writing down individual ideas on the matter being discussed
D) members writing their ideas on a board for all other members to see
E) a secret ballot which allows members to support their favorite ideas without fear
Which of the following is one of Follett’s guidelines on coordination?
A) Personal communication should be minimized in coordination.
B) Managers can assume that if their system shows coordination now, it will show
coordination in the future.
C) The human element should be minimized in coordination.
D) Managers should plan for coordination.
E) Coordination can be achieved with least difficulty through vertical relationships.
The affirmative purpose of planning is to ________.
A) increase the degree of organizational success
B) increase the level of workplace diversity
C) optimize the use organizational resources
D) refine work methods and reduce production costs
E) improve organizational compliance with industry standards
________ refers to an environment in which cultural, group, and individual differences
are acknowledged, accepted, and viewed as significant contributors to the entirety.
A) Biculturalism
B) Pluralism
C) Xenocentrism
D) Ethnocentrism
E) Tokenism
Which of the following is considered the key organizational forecast?
A) utility forecasting
B) sales forecasting
C) social trends forecasting
D) technological forecasting
E) economic forecasting
A disadvantage of the Delphi technique is that ________.
A) it wastes the group’s time on wildly impractical ideas
B) it does not provide anonymity to members
C) members tend to constantly redefine the problem itself
D) members are highly susceptible to groupthink
E) members are unable to ask questions of one another