Which of the following is the first step in operating an IS properly?
A) transmitting data
B) determining appropriate data
C) using the information
D) determining information needs
E) gathering appropriate data
Decentralization ________.
A) cuts through red tape
B) reduces innovation
C) lowers organization flexibility
D) optimizes decision making
E) reduces responsibility gaps
Overconfidence is ________.
A) the tendency to believe certain outcomes because others believe the same
B) the tendency to search for information that supports one’s preconceived beliefs
C) the tendency to believe that our forecasts are better than they truly are
D) the tendency to strongly prefer avoiding losses rather than acquiring gains
E) the tendency to believe that one is less susceptible to risk than others
Which of the following is a cost control and cost reduction technique that helps
managers control operations by focusing primarily on material costs?
A) materials planning
B) decision-tree analysis
C) break-even analysis
D) value analysis
E) process control
Sean is in the final year of his graduate course in information technology. A host of
companies have conducted campus recruitment programs at Sean’s college. However,
Sean has been eliminated from the selection process for every company at the
preliminary interview stage. Which of the following reasons best explains Sean’s
elimination at the preliminary interview stage?
A) Sean has been scoring 40 points on average in his aptitude tests, the minimum score
required being 60.
B) Sean displays a particularly conspicuous absence of ambition when asked about his
career aspirations.
C) Sean’s professors have mentioned his inability to meet project and assignment
deadlines in their references.
D) Sean’s physical fitness levels are unsatisfactory when compared to those of other
students his own age.
E) Sean constantly turns up for interviews dressed very casually and appears
uninterested.
Sandra finds out that a rumor about her is doing the rounds in the office€she supposedly
had a rift with her manager over her performance review and is now planning to quit
the company. Though completely untrue, she sets out to find out the person who started
the rumor. She confronts several of her colleagues about the matter and everyone tells
her that they heard it from Sheela, her boss’s secretary. This is an example of the
________ grapevine.
A) single-strand
B) gossip
C) probability
D) serial
E) cluster
The ________ is a human resource inventory record that presents a composite view of
the individuals management considers significant for human resource planning.
A) management inventory card
B) employment authorization document
C) job analysis chart
D) management manpower replacement chart
E) position replacement form
Which of the following is an example of an intrinsic reward for an employee?
A) paying salary to the employee
B) providing a better work environment
C) fulfilling the security needs of an employee
D) providing an opportunity for achievement
E) providing employee bonuses
Which management writer popularized management by objectives (MBO)?
A) Tom Peters
B) Frederick Taylor
C) Peter Drucker
D) Abraham Maslow
E) Henry Fayol
The workers of a factory go on an unauthorized strike. The factory supervisor attempts
to brings the situation under control by initiating negotiations with the labor union.
According to Mintzberg, this manager has taken on the role of a(n) ________.
A) liaison
B) monitor
C) disturbance handler
D) organizational figurehead
E) resource allocator
The right to perform or command is ________.
A) responsibility
B) authority
C) delegation
D) accountability
E) centralization
Organizational effectiveness depends primarily on activities centering around three
classes of factors. The factors are ________.
A) data orientation, people, and technology
B) people, structure, and visibility
C) people, technology, and structure
D) structure, procedures, and people
E) structure, technology, and money
Span of management refers to ________.
A) the number of levels in an organization
B) the number of organizational levels above an individual
C) the number of organizational levels below an individual
D) the number of bosses an individual has
E) the number of individuals a manager supervises
________ is the degree to which a person or entity can meet its present needs without
compromising the ability of other people or entities to meet their needs in the future.
A) Accountability
B) Reliability
C) Sustainability
D) Maintainability
E) Scalability
Dorothy Woods, CEO of Arcadia Corp., is planning to widen the spans of management
in the organization in order to have a flatter organization. Which of the following, if
true, would support Dorothy’s strategy?
A) Arcadia Corp. is a market leader in developing, manufacturing and selling
customized innovative, cutting edge communication technology to corporations.
B) Arcadia Corp. is engaged in manufacturing bottle caps for a leading cola brand.
C) Arcadia Corp. relies heavily on virtual teams spread across its offices in several
countries.
D) Arcadia Corp. will save a significant amount of money on managers’ salaries if it
reduces the number of managerial levels.
E) Arcadia Corp. has a reputation for pioneering innovative managerial practices in the
industry.
Juno Corp. is an equal opportunity employer. We do not discriminate against employees
on the basis of sex, race, color, religion, national origin, age, disability, marital status,
sexual orientation, or veteran status. This statement is an example of a ________.
A) policy
B) procedure
C) rule
D) program
E) form
Roger believes in the statement, “what you give, you receive.” He shows respect to
everyone he knows and meets everyday and expects them to show him respect. Roger’s
behavior is consistent with ________.
A) the utilitarian principle
B) the golden rule
C) the deontological principle
D) Kant’s categorical imperative
E) the four-way test
________ is defined as the steps managers take to implement creative ideas.
A) Brainstorming
B) Ideation
C) Innovation process
D) Mentation
E) Intellection
Managers use the Gantt chart to ________.
A) encourage worker initiative
B) conduct motion analysis of tasks
C) retain productive employees
D) monitor work schedules
E) reward innovation by workers