Cal appears for a battery of tests as part of a selection process that aims to fill ten
positions in a certain company. He fails to clear the tests the first time around and
appears for them again after three months. Even though the test content was fairly
consistent across both sets of tests, he manages to pass the tests the second time around.
Which of the following characteristics is attributed to these tests?
A) unreliable
B) objective
C) valid
D) discriminatory
E) unfair
Which of the following is NOT a necessary factor for a successful management by
objectives (MBO) program?
A) Management must follow through on employee performance evaluations by
rewarding employees accordingly.
B) Top management must be committed to the MBO process and set appropriate
objectives for the organization.
C) Managers and subordinates together must develop and agree on each individual’s
goals.
D) Employee performance should be conscientiously evaluated against established
objectives.
E) Managers must conclude automatically that employees have produced at an
acceptable level because they have reached their objectives.
A(n) ________ involves breaking an organizational objective down into subobjectives
so individuals at different levels of the organization know what they must do to reach
the overall organizational objective.
A) suboptimization process
B) intermediate-term plan
C) organizational hierarchy
D) hierarchy of objectives
E) organizational purpose
The formula for expected value (EV) is ________.
A) interest rate x probability
B) income x probability
C) cost of risk x probability
D) cost of risk / probability
E) income / probability
A leader who places high value on helping others over self interests is called a(n)
________ leader.
A) emotionally intelligent
B) servant
C) collaborative
D) high-consideration
E) super
________ skills involve acting considerate, showing sympathy when someone is upset
or anxious, and providing encouragement.
A) Recognizing
B) Consulting
C) Supporting
D) Developing
E) Clarifying roles
When devising goals for his team to achieve, which of the following points should
Kevin consider most important?
A) his career goals
B) individual abilities
C) internal politics
D) organizational goals
E) employee goals
As a manager moves from lower-level management to upper-level management,
________.
A) conceptual skills become more important and technical skills less important
B) technical skills become more important and human skills less important
C) human skills become more important and conceptual skills less important
D) conceptual skills and human skills become less important
E) technical skills and human skills become more important
________ refers to the fact that managers are constrained in terms of time,
computational power, and knowledge when making decisions.
A) Intuition
B) Unrealistic optimism
C) Bounded rationality
D) Rational ignorance
E) Cognitive bias
The multicultural approach ________.
A) gives employees the opportunity to develop an appreciation for both differences of
culture and variations in personal characteristics
B) advocates shaping organization members to fit the existing culture of the
organization
C) creates a homogeneous culture that suppresses the creativity and diversity of views
that could benefit the organization
D) pressures employees who do not belong to the dominant culture to conform
E) addresses past injustices experienced by a particular group
Which of the following is an example of an interest group?
A) a group of friends interested in interested in rock music
B) a quarterly work planning group
C) a group meeting to consider the feasibility of a new product
D) a group meeting to prepare the monthly financial reports
E) a group of workers pressing management for better pay
According to Barnard, a manager’s commands will be accepted over the long term if
________.
A) informal communication channels are used
B) an indirect line of communication exists between managers and subordinates
C) the command is authenticated as coming from a manager
D) a chain of command does not exist
E) the manager uses formal communication lines for business and personal matters
Peter is the sales manager of an insurance company. He believes his primary job is to
help his subordinates perform better in order to raise company profits. He considers his
personal needs, aspirations, and interests as secondary to helping his subordinates
improve. Peter can be considered a(n) ________ leader.
A) super
B) collaborative
C) high-consideration
D) emotionally intelligent
E) servant