Which of the following characteristics is found in a healthy organization culture?
A) strong results-orientation
B) profit-driven business practices
C) commitment to getting work done by any possible means
D) avoidance of risky business practices
E) unquestioned integrity and consistency
A task group charged with performing some type of specific activity is a(n) ________.
A) committee
B) command group
C) in-group
D) transitory group
E) interest group
In a retrenchment strategy, managers attempt to ________.
A) eliminate an SBU
B) increase the amount of business of a ‘star”
C) maintain or slightly improve the amount of business an SBU is generating
D) develop new products that are perceived by customers as different
E) strengthen or protect the amount of business an SBU is generating
Individuals’ tendency to believe that they are less susceptible to risky events than others
is referred to as ________.
A) the bandwagon effect
B) the confirmation bias
C) loss aversion
D) overconfidence
E) unrealistic optimism
Which of the following activities indicates that the organization is conducting a social
responsibility measurement in the economic function area?
A) creating jobs for society
B) dealing fairly with employees and customers
C) investing money to solve community social problems
D) conducting studies to pinpoint social problems
E) participating in long-range community planning
Leaders in an organization with a market culture tend to be ________.
A) accommodating
B) mentors
C) conservative
D) hard-driving
E) parent figures
In an attempt to offer better deals to customers and thereby increase its market share,
Dun’s Burgers integrates backward to buy out its main supplier of beef. Dun’s Burgers
is using which of the following strategies to attract customers?
A) focus
B) technology enhancement
C) differentiation
D) cost leadership
E) focused differentiation
The extent to which an individual is able to influence others so they respond to orders is
called ________.
A) authority
B) responsibility
C) accountability
D) power
E) strength
An organization decides to improve its raw material handling process by buying a
material handling crane. This is an example of using ________.
A) artificial intelligence
B) automation
C) robotics
D) flexible manufacturing
E) fixed-position layouts
________ is a formal statement that acts as a guide for the ethics of how people within
a particular organization should act and make decisions.
A) A social audit
B) A whistleblower’s policy
C) Corporate governance
D) A code of ethics
E) A mission statement
In the area of diversity, influencing organization members means that the managers
must ________.
A) establish task forces or committees to explore issues and provide ideas
B) carefully choose the work assignments to support the career development of all the
employees
C) encourage and support employees to participate constructively in a diverse work
environment
D) set diversity goals for hiring of employees within a department
E) select the diversity training programs for the organization
The study of ethics in management can be approached from many different directions.
A practical approach is to view ethics as catalyzing managers to ________.
A) abide by the laws
B) fulfill stockholders needs
C) encourage workforce diversity
D) discourage whistleblowing
E) take socially responsible actions
Which of the following propositions of the Davis Model of Corporate Social
Responsibility states that business cannot be expected to completely finance activities
that may be socially advantageous but economically disadvantageous?
A) Proposition 5: Business institutions, as citizens, have the responsibility to become
involved in certain social problems that are outside their normal areas of operation.
B) Proposition 1: Social responsibility arises from social power.
C) Proposition 3: The social costs and benefits of an activity, product, or service shall
be thoroughly calculated and considered in deciding whether to proceed with it.
D) Proposition 4: The social costs related to each activity, product, or service shall be
passed on to the consumer.
E) Proposition 2: Business shall operate as a two-way open system, with open receipt of
inputs from society and open disclosure of its operations to the public.
Pixel Technologies, a manufacturer of electronic products and cell phones, has
departmentalized the organization on the basis of ________ by dividing the business
into two divisions€Electronics Retailers and Cell Phone Retailers.
A) geography
B) products
C) functional
D) customers
E) matrix
An HR manager of one of the companies Sean interviews for tells him that he has been
eliminated from the selection process as his professors rate him as lethargic and not
dedicated on account of late project and assignment submissions. Sean was most likely
at the ________ stage of the selection process when he was eliminated.
A) diagnostic interview
B) aptitude test
C) preliminary interview
D) performance references
E) intelligence test