Tom’s company repairs machines only after they have malfunctioned. This is an
example of ________.
A) quality circle initiative
B) maintenance control policy
C) pure-breakdown policy
D) total productive maintenance
E) quality assurance initiative
Follett said that coordination can be attained with the least difficulty through ________.
A) a bureaucratic structure
B) a strict adherence to the chain of command
C) minimizing the human element
D) direct horizontal relationships and personal communications
E) discussions with people higher up the organization hierarchy
Organization structure is represented primarily by means of a graphic illustration called
a(n) ________.
A) semantic network
B) executive dashboard
C) directed graph
D) organization chart
E) critical path
According to Mintzberg, as ________, managers must assess organizational progress.
A) liaisons
B) organizational figureheads
C) monitors
D) resource allocators
E) disturbance handlers
Which of the following is true about the differences between angel investors and
venture capitalists?
A) Venture capitalists are wealthy individuals who provide capital to new companies.
B) Angel investors raise money and then use this money to make investments in new
firms.
C) Venture capitalists make more investments than angel investors.
D) Angel investors tend not to focus on particular industries.
E) Venture capitalists typically provide the initial financing to start-up ventures.
The ________ dimension of organization culture is a facet of organization culture that
focuses on catering to the needs of those individuals who buy goods and services
produced.
A) customer
B) innovation
C) technological
D) spirituality
E) ethics
Countries that are high in ________ prefer being in more defined and predictable
situations.
A) individualism
B) masculinity
C) collectivism
D) power distance
E) uncertainty avoidance
When selecting a site for their new plant, company management is interested in gaining
information about the competitive situation that exists at the site. Which area of
consideration is management looking into when selecting the new site?
A) operating costs
B) investment cost
C) profit
D) community relations
E) transportation
________ is examining human resources for qualities relevant to performing available
jobs.
A) Selection
B) Orientation
C) Testing
D) Induction
E) Training
Which of the following is the first step in evaluating organizational information?
A) pinpointing the data to be analyzed
B) evaluating the cost of data
C) comparing value of information with its cost
D) acquiring information
E) increasing value or decrease cost of information
Which of the following is true about social values?
A) Social values are the statistical characteristics of a population.
B) It includes changes in numbers of people among various population segments.
C) Changes in social values can influence the reception of goods and services within
the organization’s environment.
D) Social values are helpful for developing a strategy aimed at recruiting new
employees to fill positions within an organization.
E) The relative degrees of worth that society places on the ways in which it functions
can change dramatically over time.
Which of the following activities indicates that the organization is conducting a social
responsibility measurement in the quality-of-life area?
A) conducting studies to pinpoint social problems
B) ensuring worker safety
C) dealing fairly with employees and customers
D) participating in long-range community planning
E) producing goods and services that people need
________ is the purpose for which – and the reason why – an organization exists.
A) Organizational objective
B) Organizational strategy
C) Organizational mission
D) Organizational policy
E) Organizational rule
Organization ________ is the sum of all established relationships among resources
within an organization.
A) structure
B) overview
C) mission
D) path
E) purpose
Which of the following will lead to the failure of a plan?
A) Corporate planning is integrated into the total management system.
B) In starting formal planning, too much is attempted at once.
C) There is clarity of understanding of the different steps of the planning process.
D) Responsibility of the planning process is shared by all departments.
E) Management knows that the plans developed will require huge efforts in order to be
successful.