________ is an organization culture characterized by flexibility and discretion along
with an external focus.
A) Bureaucracy culture
B) Market culture
C) Clan culture
D) Hierarchy culture
E) Adhocracy culture
Green Energy Inc. (GEI) is involved in obtaining energy from natural resources. As a
manager at this organization, Jim must use his resources and strive to be both effective
and efficient. To be an effective manager Jim must ________.
A) focus on GEI’s monetary resources more than its human resources
B) expand GEI’s capital and help the organization’s growth, even if that is not their goal
C) update knowledge by organizing training for all managers
D) use GEI’s resources to attain the organization’s goals
E) maximize the use of GEI’s human and capital resources
________ is defined as the management process of guiding the activities of
organization members to help attain organizational objectives.
A) Implementing
B) Organizing
C) Controlling
D) Planning
E) Influencing
An adhocracy is a culture reflecting an organization with ________.
A) formal rules and policies for employees
B) a strong internal focus
C) an emphasis on stability and control
D) a simple structure or lack of structure
E) autocratic leadership
In a PERT network, a(n) ________ is a specified set of behavior within a project.
A) route
B) activity
C) event
D) incident
E) occurrence
When a majority group member experiences inequities as a result of programs designed
to help underrepresented groups, it is called ________.
A) tokenism
B) affirmative action
C) reverse discrimination
D) pluralism
E) stereotyping
A manager adopts the GII style of decision making. He or she would ________.
A) meet with the group to discuss the situation and allow the group to make decisions
B) make organizational decisions all by himself or herself, without consulting followers
C) ask for information from subordinates but make the decisions alone
D) meet with the followers to discuss the situation, but make the decision alone
E) share the situation with subordinates and asks for information before making the
decision
The ________ method utilizes historical data to predict future sales levels.
A) jury of executive opinion
B) moving average
C) regression
D) product stages
E) salesforce estimation
Which of the following is true about The GE Multifactor Portfolio Matrix?
A) Businesses falling in the cells that form a diagonal from lower left to upper right in
the matrix are strong businesses that should be invested in regularly.
B) Businesses in the cells below and to the right of the diagonal are medium-strength
businesses that should be invested in only selectively.
C) The GE Multifactor Portfolio Matrix does not consider factors such as various types
of risk associated with product development.
D) In the matrix, businesses above and to the left of the diagonal are the weakest and
serious candidates for divesture.
E) This tool helps managers develop organizational strategy that is based primarily on
market attractiveness and business strengths.
ABC Corp. is an information technology company. The IT department wants to upgrade
the firm’s technological infrastructure but the cost of upgrading is likely to take up at
least 60 percent of the firm’s cash reserves. The finance manager is reluctant to release
funds for this purpose. According to him, “The economy is still in a state of uncertainty.
The company is better off preserving its cash reserves rather than investing it.”
In order to increase the quality of their objectives, managers should ________.
A) set employees’ goals as high as possible
B) ensure that they set objectives entirely by themselves
C) establish goals which are within easy reach
D) let the people responsible for attaining the objectives have a voice in setting them
E) avoid relating objectives to specific actions
One of the organizational objectives of Valpo Industries, a pharmaceutical firm, is “to
develop a new line of drugs for the treatment of life-threatening diseases such as cancer
and AIDS, through the use of patented technology and processes.” According to
Drucker, this objective relates to ________.
A) market standing
B) innovation
C) productivity
D) profitability
E) public responsibility
Regardless of the weather, a television’s screen, controls and other parts must function
in a predetermined way if the television as a whole is to exist and serve its purpose.
This is an example of a(n) ________ system.
A) static
B) open
C) passive
D) closed
E) conditional
David Lamb leads a team of engineers at Alpha technologies, a leading software
company. David started his career as a program developer and is widely recognized as a
subject matter expert. He is not very involved in the day-to-day management of the
team and instead promotes a great deal of autonomy among team members. However,
he does help out if the team comes across unanticipated problems associated with
atypical tasks. This is an example of ________.
A) management by exception
B) the process control method
C) continuous operational control
D) customary process control
E) management by objectives