A diverse workforce in a company ________.
A) alienates the company’s customers
B) enhances the company’s credibility with customers
C) hampers innovation and decision-making
D) increases operational costs and expenditure
E) reduces the market penetration ability of the company
The social responsibility measurement in the ________ area includes tasks like making
an effort to preserve the natural environment.
A) problem-solving
B) economic function
C) social investment
D) problem-recognition
E) quality-of-life
Organizing for social responsibility activities entails ________.
A) making things happen as they were planned to happen
B) guiding the activities of organization members to help attain the organization’s social
responsibility objectives
C) determining how the organization will achieve its social responsibility objectives
D) establishing for all organizational resources logical uses that emphasize the
attainment of the organization’s social objectives
E) determining and reporting progress in the attainment of social responsibility
objectives
________ is a performance appraisal method in which appraisers rank employees
according to factors such as job performance and value to organization, with each
ranking being held exclusively by an employee.
A) Rating scale
B) Forced distribution
C) Likert scale
D) Semantic differential
E) Rasch model
________ is defined as that step of the innovation process that establishes an invention
as a permanent part of the organization.
A) Inventing
B) Developing
C) Integrating
D) Diffusing
E) Monitoring
In the Davis Model of Corporate Social Responsibility, Proposition 1 states that social
responsibility arises from social power. This proposition is derived from the premise
that ________.
A) business should consider the long- and short-term societal consequences of all
business activities before technical feasibility and economic profitability
B) business must be willing to listen to what must be done to sustain or improve
societal welfare
C) if a business possesses the expertise to solve a social problem with which it may not
be directly associated, it should be held responsible for helping society solve that
problem
D) business needs to completely finance activities that may be socially advantageous
but economically disadvantageous
E) business has a significant amount of influence on critical social issues such as
minority employment and environmental pollution
Bryan has started a nonprofit organization that places the visually impaired in suitable
jobs. What type of entrepreneurship is Bryan displaying?
A) corporate social entrepreneurship
B) intrapreneurship
C) commercial entrepreneurship
D) corporate entrepreneurship
E) social entrepreneurship
Which of the following is an example of a nonprogrammed decision?
A) Determining how products will be arranged on the shelves of a supermarket.
B) Deciding how to handle customer complaints and product returns.
C) Identifying and selecting a new supplier of raw materials.
D) Evaluating the performance of a job applicant on a job sample test.
E) Writing an e-mail requesting one’s boss for a few days off.
Buildtech is a small scale manufacturer of light weight building panels. Ruth Wallace,
the CEO of the company, leads the organization by clearly telling employees what to do
and how to do it. Here, Ruth is exhibiting ________ behavior.
A) achievement
B) accommodating
C) directive
D) participative
E) supportive
________ attempt to measure an individual’s interest in performing various kinds of
jobs.
A) Aptitude-interest tests
B) Vocational interest tests
C) Intelligence tests
D) Personality tests
E) Functional interest tests
Which of the following techniques is best suited to analyze the financial position of an
organization?
A) process modeling
B) work modeling
C) value analysis
D) functional analysis
E) ratio analysis
Which of the following attitudes is generally thought to be the most appropriate for
mangers in multinational corporations?
A) geocentric
B) ethnocentric
C) polycentric
D) egocentric
E) regiocentric
________ skills are very important to managers at the lower, middle and top levels.
A) Human
B) Conceptual
C) Technical
D) Strategic
E) Tactical
Mintzberg pointed out that the top managers of organizations have many different roles
to perform. As ________, they must represent their organizations in a variety of social,
legal, and ceremonial situations.
A) organizational figureheads
B) disturbance handlers
C) liaisons
D) resource allocators
E) monitors
________ is presented as the degree of excellence on which products or services can be
ranked on the basis of selected features.
A) Design
B) Quality
C) Aesthetics
D) Practicality
E) Novelty
Citizens of a country who work in a foreign-based organization located in their own
country are known as ________.
A) expatriates
B) host-country nationals
C) third-country nationals
D) repatriates
E) immigrants
The answer to which of the following critical questions indicates whether the
organization is progressing satisfactorily or not?
A) What are the purposes and objectives of the organization?
B) Where is the organization presently going?
C) In what kind of environment does the organization now exist?
D) What can be done to better achieve organizational goals in the future?
E) What does our SWOT analysis show?
Which of the following is the final step in the decision-making process?
A) identify organizational objectives
B) gather feedback to find out if the problem is solved
C) implement the selected alternative
D) select the most beneficial alternative
E) take action