A firm’s ability to undertake an action is referred to as ________.
A) differentiation
B) competitor motivation
C) competitor capability
D) competitor awareness
E) strategic ability
According to Malik, a planner is doing a reputable job if plans ________.
A) focus mostly on long-term recommendations
B) avoid describing the attainment of objectives in operational terms
C) emphasize the internal environment, as opposed to the external environment
D) are the result of all elements of the management team working together
E) focus on present opportunities rather than potential opportunities that may not
materialize
One of the disadvantages of management by objectives (MBO) is that ________.
A) the process is very quick and informal
B) the process has no effect on worker commitment
C) the program only emphasizes what should be done in an organization
D) the process is time consuming and requires additional paper work
E) the process is a mere duplication of other management practices
Which of the following would be a rational justification for selecting algebraic
break-even method instead of graphic break-even method?
A) Algebraic method is a quick yet accurate method of determining break-even point.
B) Graphic break-even method is less accurate when there are multiple relationships.
C) Unlike algebraic method, all critical elements cannot be shown in the graphic
method.
D) Algebraic method is better suited to analyze cumulative relationships of break-even
point.
E) Information such as potential profit and loss can be better studies using the algebraic
method.
________ is the destination’s reaction to a message.
A) Perception
B) Feedback
C) Channeling
D) Signaling
E) Grapevine
If BFL followed the scientific method as proposed by Henry Gantt, which one of the
following actions by BFL will be the MOST likely outcome?
A) The workers of the Ambition brand of shoes were recently moved to a new assembly
line, where they now use only three steps per task compared to the earlier five steps.
B) Every month the BFL management awards monetary incentives to employees who
have exceeded their targets for that month and the top performer is designated as the
“employee of the month.”
C) The worker wages are not fixed but are dependent on the number of shoe parts they
process in a month.
D) BFL has no strict guidelines regarding work clothes for their employees.
E) The managers undergo regular training to enhance their interpersonal skills. This has
helped increase productivity through better communication between employees.
According to McClelland, people having the desire to maintain close, friendly, personal
relationships have a high need for ________.
A) affiliation
B) power
C) achievement
D) existence
E) growth
In the _____ stage of the formal group development process, group members attempt to
maximize the group’s success by matching individual abilities with group activities and
by assisting one another.
A) groupthink
B) acceptance
C) group control
D) communication
E) decision-making
In response to the increasing threat of security issues to information systems, private
and public organizations around the world came together in 1992 to form the ________.
A) International Association for Computer Systems Security
B) Information Systems Security Association
C) International Information Security Foundation
D) Network Security Framework Forum
E) System Administration, Networking, and Security Institute
Which of the following statements is most closely associated with the servant
leadership style?
A) Leaders’ primary job is encouraging people to eliminate negative thoughts about the
company.
B) Leaders must instruct followers on how to meet the special organizational challenges
they face.
C) A leader’s main responsibility is the care of human resources of the organization.
D) Basic purpose of leadership is leading by showing others how to lead themselves.
E) Leaders should be authoritative when an organization is facing conflicts.
Alterx Technologies International Inc., a technology solutions company, provides
managed technology solutions to small and medium sized businesses. The company is
planning to bring about substantial changes in its operations. However, the company
understands some degree of stability is also a prerequisite for long-term organizational
success. Which of the following combinations of adaptability and stability will provide
Alterx the highest probability of growth and survival?
A) high stability and low adaptability
B) high stability and high adaptability
C) low stability and high adaptability
D) moderate stability and moderate adaptability
E) low stability and moderate adaptability
________ changes emphasize increasing organizational effectiveness by changing
controls that influence organization members during the performance of their jobs
A) Technological
B) People
C) Structural
D) Managerial
E) Administrative
Clarifying and redefining jobs within an organization is an example of a(n) ________
change.
A) technological
B) people
C) structural
D) essential
E) administrative
In the ________ stage, managers are unaware of behaviors they engage in that are
problematic for members of other groups.
A) unconscious incompetence
B) conscious incompetence
C) conscious competence
D) unconscious competence
E) controlled competence
Formal groups are commonly divided into ________ and ________.
A) transitory groups; recurrent groups
B) in-groups; out-groups
C) command groups; task groups
D) interest groups; friendship groups
E) primary groups; secondary groups
Which of the following is considered a fundamental managerial skill?
A) technical skills
B) communication abilities
C) charismatic leadership
D) ability to maintain status quo
E) ability to regulate procedures
The culture-specific approach ________.
A) creates a homogeneous culture that suppresses the creativity and diversity of views
that could benefit the organization
B) pressures employees who do not belong to the dominant culture to conform to the
prevailing culture
C) teaches employees the norms and practices of another culture to prepare them to
interact with people from that culture effectively
D) advocates change on the part of management, employees, and organization systems
and structures
E) allows individuals to follow the approach from their own particular frame of
reference without knowing the cultural expectations, traditions, and preferences of the
other person
The ________ dimension of organization culture is a component of organization culture
that encourages the existence of basic human differences among organization members.
A) spirituality
B) customer
C) diversity
D) innovation
E) ethics
________ are operational tools used to establish labor standards and are useful for
planning, control, productivity improvements, costing and pricing, bidding,
compensation, motivation, and financial incentives.
A) Work measurement methods
B) Manpower plans
C) Motion-study techniques
D) Work methods analysis
E) Job design strategies
Which of the following is the best example of a learning organization?
A) Patersons, a family firm, has been in business for a century and operates in much the
same way as it did when it first began. Many find the company culture paternalistic, but
it provides generous employee benefits, which is a definite advantage.
B) Lowry Ltd emphasizes the reductionist philosophy in management: the company
attempts to analyze and understand operational problems by reducing them to the
interactions of their parts.
C) Cleary Consulting takes pride in the fact that all its departments are autonomous and
self-sufficient. Each functions independently, with minimal interaction with other
departments.
D) Nesbit & White has been in business for just two years, and the small firm still
operates almost informally. The weekly company meeting gives employees a sense of
community and a chance to know how everyone is working to achieve their common
goals .
E) Park Systems has been immensely successful in a very short time. The key to this
has been the individual freedom that it offers employees, who develop their own ways
of working and solving problems. The company concentrates only on the end result.