Organizational planners must know how all parts of the organization function and
interrelate.
To be considered as effective, test results should not be used as the sole determinant of
a hiring decision.
In the past, many managers believed that organization members normally generated
their best creative ideas when operating under tight time constraints.
According to Tannenbaum and Schmidt, managers who sell decisions can be called
subordinate-centered.
Activities such as setting production levels and scheduling production are examples of
continual operations management activities.
Lebron wants to file a complaint against EatFry, a fast-food restaurant, because he was
rejected in a job interview with the firm. Lebron believes that he was discriminated
because of race. Which of the following federal agencies should he approach?
A) Consumer Product Safety Commission
B) Mining Enforcement and Safety Administration
C) Occupational Safety and Health Administration
D) Environmental Protection Agency
E) Equal Employment Opportunity Commission
A well-known brand management company is emphasizing on creating a sense of
community within their organization via team-based projects and various cultural
events to promote a friendly atmosphere. Under the given circumstance, which of the
following needs of the Maslow’s hierarchy is the company emphasizing on?
A) self-actualization need
B) esteem need
C) physiological need
D) social need
E) security need
Which of the following is an advantage of departmentalizing by matrix?
A) It clarifies the power structure within the firm.
B) It helps employees prioritize responsibilities.
C) It facilitates coordination across projects.
D) It allows firms to achieve unity of command.
E) It allows firms to pool human resources for short-term and long-term projects.
Which of the following is a tool commonly used as both a financial plan and a control
technique?
A) income statement
B) balance sheet
C) HR design
D) product layout
E) budget
Which of the following is an example of a topic process ideas encompass in the
invention stage of the innovation process?
A) redesigning work stations to make workers more productive
B) improving human resource management
C) changing organizational leadership
D) promoting products in the marketplace
E) distributing, packaging, and advertising products
________ consists of the right to advise or assist those who posses line authority.
A) Functional authority
B) Staff authority
C) Informal authority
D) Lateral authority
E) Rational-legal authority
Organizational communication that follows the lines of the organization chart is called
________.
A) connective communication
B) ceremonial communication
C) formal organizational communication
D) nonverbal communication
E) collaborative communication
Having to fill competing roles because of membership in two cultures causes ________.
A) pluralism
B) role conflict
C) role overload
D) ethnocentrism
E) tokenism
The regression method is a ________ method of sales forecasting.
A) hall test
B) surveys
C) quantitative
D) qualitative
E) focus group
Which of the following strategy formulation tools outlines the primary forces that
determine competitiveness within an industry and illustrates how those forces are
related?
A) Porter’s Model for Industry Analysis
B) the BCG Growth-Share Matrix
C) SWOT analysis
D) the GE Multifactor Portfolio Matrix
E) the Delphi technique
The primary management function is ________.
A) organizing
B) influencing
C) controlling
D) planning
E) staffing
The final step in the functional similarity method of dividing jobs is to ________.
A) design specific jobs by grouping similar activities
B) create an organization chart
C) make specific individuals responsible for performing specific jobs
D) examine management system objectives
E) identify the activities that must be performed to reach desired objectives
Jack is the business head at Micron Computers. The firm has set its revenue target for
the year at $5 million. Jack will have to ensure that this financial target is met by
overseeing the performance of the firm’s various departments and providing necessary
direction and guidance. In this scenario, Jack has ________.
A) general responsibility
B) specific responsibility
C) operational responsibility
D) latent responsibility
E) tactical responsibility
________ is the inner state that causes an individual to behave in a way that ensures the
accomplishment of some goal.
A) Cognitive dissonance
B) Motivation
C) Socialization
D) Leadership
E) Emotion
Which of the following is true about the steps a manager can take to increase his or her
total power?
A) Moving up the organizational hierarchy is the best way of enhancing personal
power.
B) Avoid focusing on your professional achievements.
C) Making subordinates feel obligated to you will enhance your personal power.
D) Avoid using bonuses and raises to link rewards to performance.
E) Managers usually have substantial control over enhancing their position power.
Which of the following is true about a star SBU?
A) Star SBUs may barely support themselves; in some cases, they actually drain off
cash resources generated by other SBUs.
B) Star SBUs provide the organization with large amounts of cash because their market
is not growing significantly.
C) An SBU that is a star has a small share of a high-growth market.
D) An SBU that is a star has a high share of a high-growth market and typically needs
large amounts of cash to support rapid and significant growth.
E) Because the market of star SBUs is not growing significantly, the cash is generally
used to meet the financial demands of the organization in other areas.