Archives: Quiz

Establishing a formal partnership with a foreign company is a form of international management. “In what kind of environment does the organization now exist?” is one of the four basic questions required for critical question analysis. Answer: TRUE Normally, the […]

Any individual or group that is directly or indirectly affected by an organization’s decisions is called a stakeholder. Motivations, status symbols, and attitudes of the other country are all important aspects of the international component of the organization’s operating environment. […]

Once an innovation dimension is established, management can be assured that it will continue to exist over time. If a company’s employees consider an IS easy to use, that IS would be labeled a high-quality IS. Answer: TRUE Despite the […]

Managers who have progressed to Donaldson’s “conscious incompetence” stage learn how to interact with diverse groups and cultures by deliberately thinking about how to behave. The belief that one’s own group, culture, country, or customs are superior to that of […]

The cost of IS employees in international countries is much less than for IS employees in the United States. Gestures, vocal tones, and facial expressions are forms of nonverbal communication. Answer: TRUE Controlling is the management function through which managers […]

A product life cycle refers to the five stages through which most products and services pass, including introduction, growth, maturity, progress, and decline. The final step in the organization process is to allocate resources and directives for subtasks. Answer: FALSE […]

Authority is the right to perform or command. Managers should surround non-creative employees with creative employees so that creativity can rub off on the non-creative employees. Answer: FALSE All decisions are either programmed or non-programmed decisions. Answer: FALSE The matrix […]

A multinational corporation is a company that is primarily based in one country but has continuing transactions in other countries. The phrase inappropriate human resources refers to organization members who do not make a valuable contribution to the attainment of […]

Organizational members should be obligated to perform only those activities that lead to goal attainment. The trait approach to leadership proposes that leaders are made, not born. Answer: FALSE One of the primary guidelines for establishing quality objectives is that […]

Illusion of control refers to the activities and investments committed to gain returns from the new product or service arising from an opportunity. The Gantt chart is a scheduling device composed of a bar chart with time on the horizontal […]

In general, the closer subordinates are physically, the more of them managers can supervise effectively. As a general rule, the more physically separated the organization’s customers are, the more viable a significant amount of centralization is. Answer: FALSE Organizational myths […]

Expertise and creative thinking are the individual’s raw materials for being creative, but motivation determines whether an individual will actually be creative. According to Fayol, employee retention should not be given high priority as recruitment and selection costs are lower […]

Making changes on a tentative basis increases resistance to organizational change. The primary investigative tool in F.W. Taylor’s research was motion study. Answer: FALSE The use of mathematical models to investigate the decision situation is typical in management science applications. […]

A stereotype is a positive or negative assessment of members of a group or their perceived attributes. One strategy for encouraging formal organizational communication is to ensure that all organization members have free access to formal communication channels. Answer: TRUE […]

Site selection is part of input planning. The greater the degree of effectiveness and efficiency in pursuing its social responsibilities, the more socially responsive the organization is said to be. Answer: TRUE A social audit is conducted to measure the […]

The capacity of people to recognize their own feelings and the feelings of others is called motivational intelligence. Entrepreneurship refers to the identification, evaluation and exploitation of opportunities. Answer: TRUE Being tough-minded and structured are characteristics associated with managers rather […]

They key forecast for organizations is the sales forecast because it serves as the fundamental guideline for planning. Feasibility analysis helps entrepreneurs understand whether an idea is practical. Answer: TRUE Employee stock ownership plans motivate employees to boost production by […]

Performance appraisals should emphasize how well the individual is doing the job, not the evaluator’s impression of the individual’s work habits. A budget is a single-use financial plan that covers a specified length of time. Answer: TRUE Performance appraisal is […]

A process layout is a layout pattern that groups together similar types of equipments. Certain business institutions become involved in certain social problems that are outside their normal areas of operation. This behavior is inconsistent with the Davis Model of […]

Wikstrom’s human resource inventory records furnish different data on which to base a hiring-from-outside decision. Organizational survival and growth are most probable when both stability and adaptation are high within the organization. Answer: TRUE Theory X is a set of […]

Appropriate information for one manager within an organization is usually also appropriate for another. Organizational changes typically affect the established lines of organizational communication. Answer: TRUE A manager sends an e-mail to all the employees in his department. This is […]

Organizational rejuvenation occurs when a firm attempts to alter its own competitive strategy. Suboptimization is the process of assigning subobjectives to the various people or units in the organization based on the organizational objectives. Answer: FALSE Providing recognition for achievements […]

The Delphi method of forecasting is more formal than the jury of executive opinion method and it also gathers, evaluates, and summarizes expert opinions as the basis for a forecast. Process theories of motivation are explanations that emphasize people’s internal […]

The break-even point is the level of production at which the total revenue of an organization equals its total costs. When analyzing entrepreneurial opportunities, the opportunity identification step is, “Where the rubber meets the road” and often presents a difficult […]

In the nominal group technique, group members never meet face to face. Single-use plans can be subdivided into policies, procedures, and rules. Answer: FALSE Standing plans are plans used over and over again because they focus on organizational situations that […]

Venture capitalists generally make larger investments than angel investors. The management science approach emphasizes “if€€then” relationships: “If” this situational variable exists, “then” a manager probably would take this action. Answer: FALSE The four basic management functions are planning, organizing, influencing […]

Individuals within the workplace with a hierarchy culture are more concerned about efficiency and let formal rules and policies govern how they operate. Efficient means that a small proportion of total resources contributes to productivity during the manufacturing process; inefficient […]

Arm & Hammer used sustained regeneration when it expanded the uses for baking soda by introducing it as a deodorizing ingredient in such products as toothpaste, laundry detergent, etc. Third-country nationals are organization members who are citizens of the country […]

Forecasting is the development of proposed action to furnish sufficient and appropriate organizational resources for reaching established organizational objectives. According to Deming, employees have the primary responsibility for achieving product quality. Answer: FALSE The gossip grapevine tends to distort messages […]

Career plateauing is a period of declining performance and productivity. In essence, line personnel are the suppliers of workers , and the various organizational departments needing workers are their customers. Answer: FALSE Productivity is the relationship between the total amounts […]

A responsibility gap exists when certain organizational tasks are not included in the responsibility area of any individual organizational member. Good communicators consult with others when planning communications. Answer: TRUE The minority group in an organization lacks critical power, resources, […]

A policy is a single-use plan that furnishes broad operating guidelines. Traditionally, individuals at the top of a pyramid-shaped organizational structure have more authority but less responsibility than individuals at the bottom of the pyramid. Answer: FALSE Pure-breakdown policy involves […]

Feedback is the destination’s verbal reaction to a message in interpersonal communications. Henri Fayol was a major contributor to the field of classical management theory. Answer: TRUE One of the weaknesses of performance appraisals is that the emphasis is on […]

Sustainability is the degree to which a person or entity can put its competitors out of business. Repetitiveness, time, scope, and length are the four dimensions of plans. Answer: TRUE The concept of centralization implies that a huge amount of […]

It is recognized today that the bureaucratic approach without an appropriate emphasis on the human variable is almost certainly a formula for organizational failure. Decisions made through consensus usually take up lesser time than those made by a single individual. […]

Information quality refers to the degree to which information represents reality. Virtual training is a training process that goes beyond the boundaries and structure of traditional training. Answer: TRUE After actual performance has been measured and compared with established performance […]

A people-related step in building an effective team is setting stable goals and priorities for the team. The first step in the incremental improvement process involves organizing a quality improvement team. Answer: FALSE Fiedler’s contingency theory proposes that leaders should […]

The highest level of worker performance and productivity is associated with the lowest level of worker stress. The primary function of the Equal Employment Opportunity Commission is to ensure that employers holding federal contracts grant equal employment opportunity to people […]

International management is the performance of management activities across national borders. Product strategy is an operational plan of action outlining which goods and services an organization will produce and market. Answer: TRUE Quality circle is a process used to determine […]

The path—goal theory of leadership suggests that the primary activity of a leader is to make desirable and achievable rewards available to organization members who attain organizational goals. Strategy is the end result of strategic planning. Answer: TRUE Entrepreneurial alertness […]

A clan culture is an organization culture with a strong external focus coupled with a high degree of flexibility and discretion. Layout strategy is a plan of action outlining the means and methods the organization will use to transform resources […]

PriceTag.com is a site that enables users to bid on unsold airline tickets and other goods and services. PriceTag.com is an example of _____ type of e-commerce. A. business-to-consumer B. consumer-to-business C. consumer-to-consumer D. business-to-business A product-oriented organization differs from […]

In which of the following stages of customer experience process does the direction of cash flow occur from customer to producer? A.Customer insight B.Product delivery C.Production promotion, customer acquisition, and brand building D.Product return or disposal Identify the market characteristic […]

Sales promotion efforts (like coupon drops and merchandising deals), local advertising blitzes, and legal action are examples of the _____ strategy to achieve share growth. A. guerilla attack B. flank attack C. frontal attack D. leapfrog Pioneers that are able […]

If the customer likes an offering, a(n) _____ ensues, requiring that information about pricing, terms, delivery, and so on flows to the customer, and cash—either now or upon delivery—flows the other way. A.transaction B.disintermediation C.syndication D.aggregation Which of the following […]

Which of the following buying situations occurs when some element, such as price or delivery schedules, has changed in a client-supplier relationship? A.A straight rebuy B.An old rebuy C.A modified rebuy D.A new buying situation Which of the following represents […]

Which of the following sections of an annual marketing plan would contain plans to be implemented if specific threats or opportunities should occur during the planning period? A.Action plan B.Marketing strategy C.Profit-and-loss statement D.Contingency plan Which of the following is […]

No two SBUs within a firm compete for the same customers with similar products. Which SBU characteristic is being emphasized here? A.A heterogeneous set of markets B.Responsibility for their own profitability C.Control over factors necessary for successful performance D.A unique […]

Identify a market leader’s action aimed at stimulating selective demand among later adopters. A.Maintaining/improving customer satisfaction and loyalty B.Encouraging/simplifying repeat purchase C.Differentiated positioning against competitive offerings D.Reducing attractiveness of switching Opportunities are attractive at the micro level on the market […]

Based on the market attractiveness/competitive position matrix, which of the following strategies should a firm consider when the market attractiveness is high and the competitive position is strong? A. It should protect existing strengths and invest to improve position only […]