Feedback is the destination’s verbal reaction to a message in interpersonal
communications.
Henri Fayol was a major contributor to the field of classical management theory.
One of the weaknesses of performance appraisals is that the emphasis is on completing
paperwork rather than on critiquing individual performance.
Changes made in the organization with an aim to improve individual satisfaction are not
justified.
Competitor capability refers to a firm’s ability to undertake an action.
Premises are the assumptions upon which alternatives to reaching organizational
objectives are based.
Diversity in the managerial ranks can enhance decision-making, but has little influence
on gaining market share.
Managerial ability, rather than leadership, is a prerequisite for organizational success.
Organizing is the process of establishing orderly uses for all resources within the
management system.
Identify the most mature stage of the formal group development process.
A) decision-making
B) acceptance
C) group solidarity
D) communication
E) group control
According to Drucker, which of the following goal areas relates to a tangible,
impersonal characteristic of organizational operations?
A) number of employees
B) innovation
C) managerial performance and development
D) worker performance and attitude
E) public responsibility
The total fixed cost of production in a manufacturing company is $50,000. The
company sells its products at $15 and the variable costs associated with each unit sold is
$10. Calculate the level of production at which the firm breaks even.
A) 15000 units
B) 10000 units
C) 5000 units
D) 1000 units
E) 20000 units
An American clothing manufacturer has recently purchased a clothing factory in
Taiwan. This action is known as ________.
A) importing
B) exporting
C) licensing
D) direct investing
E) franchising
The social responsibility approach sees business as having ________.
A) both societal and economic goals as well as the obligation to anticipate potential
social problems and work actively toward preventing their occurrence
B) societal goals and the obligation to anticipate potential social problems, but lacking
economic goals.
C) both societal and economic goals as well as the obligation to anticipate potential
social problems
D) primarily economic purposes and confines social responsibility activity mainly to
existing legislation
E) both economic and societal goals
Information ________ refers to the degree to which the information represents reality.
A) appropriateness
B) quality
C) timeliness
D) quantity
E) scope
Gayle has not established appropriate performance standards for her team. This is a
fault in the ________ function of management.
A) organizing
B) influencing
C) controlling
D) monitoring
E) planning
Which of the following is true about departmentalizing by matrix?
A) It ensures unity of command.
B) Project managers generally report directly to the company CEO.
C) A matrix organization essentially has a bureaucratic structure.
D) When on a project, workers are not responsible for their original duties.
E) This mode is usually not utilized for short term projects.
________ refers to how mindful a company is of its competitor’s actions.
A) Strategic control
B) Competitor motivation
C) Competitor awareness
D) Competitor capability
E) Strategic implementation
The more resources unused during the production process, the more ________ the
manager.
A) inefficient
B) efficient
C) ineffective
D) effective
E) efficient and ineffective
What is meant by the horizontal dimensioning of an organization? Also explain the
terms departments, departmentalizing, and list the various modes of departmentalizing
and organization.
Describe the functional similarity method of dividing job activities.
Provide a brief note on the time-pressure/creativity matrix.
Briefly explain Likert’s management systems.
How are organization cultures classified? What are the different types of organization
culture that exist?
Define behavior modification and explain how reinforcement and punishment can be
used to shape behavior.
What are the six stages of multinationalization? What activities does a company
perform at each stage?
What are the major propositions of the Davis model of corporate social responsibility?