Individuals within the workplace with a hierarchy culture are more concerned about
efficiency and let formal rules and policies govern how they operate.
Efficient means that a small proportion of total resources contributes to productivity
during the manufacturing process; inefficient means that a large proportion of resources
contributes to productivity.
According to the probability theory, the expected value for an alternative equals the
income that alternative would produce times its probability of producing that income.
The repetitiveness dimension of a plan is the extent to which the plan is used over and
over again.
Cost reduction is the most commonly cited reason for designing and implementing
virtual offices.
The contingency approach is based on the premise that there is one best way to solve a
management problem in all organizations.
An individual’s early experiences will determine which of McClelland’s three needs are
the most highly developed, and therefore dominate their personality.
Problem-solving teams consist of 5 to 12 volunteer members from different areas of the
department who meet weekly to discuss ways to improve quality and efficiency.
The reengineering improvements process emphasizes integrating the results of parallel
activities instead of linking them.
In servant leadership, leaders view their primary role as helping their followers.
Organizational communication that follows the line of the organization chart is called
formal organizational communication.
Effectiveness refers to doing things right whereas efficiency refers to doing the right
things.
One of the advantages of a diverse workforce is that it is more resilient when faced with
change.
The jury of executive opinion of forecasting predicts future sales levels primarily by
asking appropriate salespeople to give their opinions on what will happen to sales in the
future.
Encoded information the source intends to share with another person is called a(n)
________.
A) rumor
B) message
C) signal
D) medium
E) code
Even though Amy is the leader of a team, she finds it very hard to make decisions on
her own. She often asks her colleagues for their opinion on matters that come up and
relies on these inputs to make the final decision. What type of an orientation does Amy
have?
A) marketing-oriented
B) hoarding
C) indecisive
D) exploitative
E) receptive
A(n) ________ is a document that reflects the core values of an organization and
suggests how organization members should act in relation to them.
A) code of conduct
B) business record
C) memorandum of understanding
D) operating agreement
E) mission statement
Which of the following describes a company that is primarily based within one country
but has continuing and meaningful transactions in other countries?
A) domestic organization
B) international organization
C) multinational organization
D) transnational organization
E) global organization
________ is the process of predicting future environmental happenings that will
influence the operation of the organization.
A) Forecasting
B) Scheduling
C) Routing
D) Controlling
E) Designing
The most common format for ________, a classroom training technique for skill
development, requires small groups of trainees to make and then evaluate various
management decisions.
A) position rotation
B) coaching
C) role-playing
D) special project review
E) management games
Return on investment is an example of a(n) ________ ratio.
A) operations
B) profitability
C) liquidity
D) leverage
E) activity
In terms of management system, the cheese used in the making of a sandwich at a
restaurant is a(n) ________.
A) finished good
B) organizational output
C) production process
D) organizational process
E) organizational input
Which of the following statements about a group is true?
A) They are characterized by occasional communication among members over time and
a size small enough to permit face-to-face communication.
B) The most common technique for accomplishing work through people is dividing
them into work groups.
C) Groups invariably cause desirable consequences within the organization.
D) Groups are a simple gathering of people consisting of 5 or more people.
E) Groups exist only in some organizational structures.
________ refers to a formal activity conducted on important organizational occasions.
A) Organizational storytelling
B) Organizational saga
C) Organizational myth
D) Organizational ceremony
E) Organizational identification
Which of the following statements is true about corporate social responsibility?
A) It is the managerial obligation to ensure the accountability of certain individuals in
an organization through mechanisms that try to reduce or eliminate the principal-agent
problem.
B) It is the managerial obligation to cater to the needs of the stockholders, while
abiding by the laws of the society.
C) It is the managerial obligation to take action that protects and improves both the
welfare of society as a whole and the interests of the organization.
D) It is the managerial obligation to abide to societal laws when pursuing organizational
goals.
E) It is the managerial obligation to ensure ethical decision-making in an organization
to benefit its customers.
According to the Life Cycle Theory, the ability of followers to perform their jobs
independently, to assume additional responsibility, and to desire to achieve success is
called ________.
A) maturity
B) authority
C) responsibility
D) accountability
E) flexibility
How can managers plan, organize, influence, and control to promote diversity?
Explain the qualitative methods of sales forecasting.
What can managers do to increase the probability that ethics training influences
organization members to act ethically over time?
What are the steps involved in using the scientific method?
ADB, Inc., an integrated renewable products company, applies its industrial synthetic
biology platform to provide alternatives to select petroleum-sourced products used in
specialty chemical and transportation fuel markets worldwide. The company recently
observed a dip in their overall productivity. Provide a few suggestions to improve the
productivity at ADB.