A policy is a single-use plan that furnishes broad operating guidelines.
Traditionally, individuals at the top of a pyramid-shaped organizational structure have
more authority but less responsibility than individuals at the bottom of the pyramid.
Pure-breakdown policy involves regular activities such as machine adjustments,
lubrication, cleaning, parts replacement, and painting.
A key element of any management by objectives (MBO) program is top management
support and commitment.
Maslow proposed that after individuals fulfill their social needs, they would then be
motivated to fulfill their physiological needs.
A change agent is an environmental factor that acts as a moderator for organizational
changes.
Follower maturity, as defined by the Hersey—Blanchard life cycle theory, is not
necessarily linked to chronological age.
Empirical studies, conducted by various corporations in the United States, have
demonstrated a definitive relationship between corporate social responsibility and
profitability.
The exploration stage occurs at the beginning of a career and is characterized by
self-analysis and the exploration of different types of available jobs.
With respect to corporate entrepreneurship, sustained regeneration occurs when firms
develop new culture, processes, or structures to support new product innovations.
A manager who permits the group to make decisions within prescribed limits appears at
the center of Tannenbaum and Schmidt leadership continuum and is considered
moderately democratic.
A plan is likely to fail if managers at different levels in the organization are not properly
engaged in or contributing to planning activities.
Expatriates are organization members who live and work in a country in which they are
not citizens.
Abraham Maslow was a major contributor to the human relations movement in
management.
In the reengineering improvements process, those who use the output of a process are
required to perform the process.
Traditionally, an organization chart is constructed in ________ form.
A) radial tree
B) spider diagram
C) pyramid
D) hyperbolic tree
E) pie-diagram
Which of the following helps managers encourage the flow of formal organizational
communication?
A) Make sure leaders sending messages are trusted by the workforce.
B) Discourage informal communication channels such as the grapevine.
C) Allow everyone to communicate rather than giving specific responsibilities.
D) Limit the access to communication channels by proper monitoring.
E) Use elaborate statements instead of concise statements.
The quality of the IS refers to ________.
A) the accuracy of the information
B) its cost
C) the relevance of the information
D) the proficiency of the users
E) its ease of use
Joe is a citizen of Sri Lanka who lives and works for a company in Brazil. He is
considered to be a(n) ________.
A) dual citizen
B) expatriate
C) repatriate
D) host-country national
E) third-country national
The organization structure at Sinclair Funds, a financial services company, is divided
horizontally into Insurance, Mutual Funds, and Wealth Management departments.
Identify the departmentalization mode being used here.
A) matrix
B) customer
C) product or service
D) geographic
E) functional
________ is a technique for reducing inventories to a minimum by arranging for
production components to be delivered to the production facility only when it is about
to be used.
A) Flexible manufacturing
B) Just-in-Time control
C) Mass customization
D) Six Sigma production
E) Total preventive maintenance
The protective purpose of planning is to ________.
A) decrease paper work and red tape
B) increase the degree of organizational success
C) optimize the use of organizational resources
D) minimize risk by reducing the uncertainties surrounding business conditions
E) maximize the organization’s ability to leverage environmental opportunities
Employee A passes information to everyone else on the grapevine. This pattern is
known as the ________ grapevine.
A) gossip
B) cluster
C) single-strand
D) probability
E) serial
An organization that wants to ________ an employee may find that it needs to assist
that employee’s spouse in his or her career development as well.
A) promote
B) train
C) manage
D) retain
E) utilize
Tandem Industries is a cycle manufacturer. As part of its planning activities, it sets an
objective to increase its market share by 5 percent within 3 years. This is an example of
a(n) ________ objective.
A) short-term
B) intermediate-term
C) long-term
D) suboptimal
E) principled
According to McClelland, people who are greatly motivated to influence other people
and to assume responsibility have a high need for ________.
A) achievement
B) affiliation
C) power
D) dominance
E) acceptance
Information required for decisions related to strategic planning should ________.
A) emphasize the performance history of the organization
B) be well defined and narrow
C) focus largely on the external organizational environment
D) be highly current
E) be very detailed
Which of the following workplace characteristics is found in an organization with an
adhocracy culture?
A) structured
B) creative
C) formal
D) efficiency-oriented
E) hierarchical
Jack is the business head at Micron Computers. The firm has set its revenue target for
the year at $5 million. Jack will have to ensure that this financial target is met by
providing necessary direction and guidance to the different department heads who are
directly responsible for the execution of the work performed by their departments. In
this scenario, the organization’s various department heads have _________.
A) operating responsibility
B) consultative responsibility
C) tacit responsibility
D) latent responsibility
E) specific responsibility
Andrew is three months into his new job with Schezny and Co. Which of the following
statements made by Andrew about his company will support his claim that the company
has a market culture?
A) The firm’s culture reflects values that emphasize stability and control along with a
strong internal focus.
B) The firm’s leaders are hard-driving, focus on winning, achieving stretch goals, and
outpacing the competition.
C) The firm encourages activities that reflect shared values and goals, teamwork, and
organization commitment to employees.
D) The firm’s culture is characterized by a simple structure or a lack of structure.
E) The firm has no formal set of rules or procedures in place for employees and
encourages creativity in the workplace.
Which of the following is considered a people-related factor that leads to effective team
performance?
A) mutual trust and team spirit
B) stable goals and priorities
C) high power struggle within the team
D) proper technical direction and leadership
E) organizational stability and job security
In which stage of groupthink does a group member agree with the entire group’s
position, even when the group member might privately oppose the entire group’s
position?
A) antecedents
B) concurrence seeking
C) poor decision outcomes
D) decision-making defects
E) symptoms of groupthink
What are the three components of creativity in an individual?
What is the role of “training” in providing appropriate human resources to an
organization?
Give a short description of the concept of “innovation.”
According to Fiedler’s contingency theory of leadership, what are the primary factors
that should be considered when moving leaders into situations appropriate for their
leadership styles? Briefly describe the factors.
What are the advantages and disadvantages of departmentalizing on the basis of
functions?
What is organizational change? Do you think change is important to organizations?
Explain your answer.
Why do managers make foreign investments? What are the risks involved in this?