A multinational corporation is a company that is primarily based in one country but has
continuing transactions in other countries.
The phrase inappropriate human resources refers to organization members who do not
make a valuable contribution to the attainment of management system objectives.
A closed system is not influenced by, and does not interact with, its environment.
The most fundamental ingredient of effective teams is member satisfaction.
The accountability concept implies that reward or punishment is dependent upon
performance.
A(n) ________ organization considers national borders to be inconsequential to its
operations, with ownership, control, and management being from many different
countries.
A) international
B) multinational
C) pan-national
D) transnational
E) domestic
The basic purpose of recruitment is to ________.
A) increase the productivity of employees by influencing their behavior
B) furnish feedback to organization members about how they can become more
productive and useful to the organization in its quest for quality
C) eliminate barriers and increase opportunities for the utilization of underutilized
and/or disadvantaged individuals
D) narrow a large field of prospective employees to a relatively small group of
individuals from which someone eventually will be hired
E) refine work methods, reduce production costs, and increase the level of
organizational diversity
Which of the following is a likely reason for the elimination of a candidate from the
selection process at the preliminary interview stage?
A) negative aspects of personality
B) lack of physical fitness for the job
C) obvious misfit from outward conduct
D) lack of necessary innate ambition
E) unfavorable reports on past performance
Dorothy Wood’s work primarily involves setting corporate objectives and making
decisions that impact the control of the entire company. Which of the following
information is most likely to be relevant for Dorothy?
A) forecasts and exception reports of problems
B) summaries and exception reports of operating results
C) detailed reports of problems
D) summary reports of transactions
E) operating plans and policies
________ is the likelihood and magnitude of the opportunity’s downside loss.
A) Illusion of control
B) Entrepreneurial risk
C) Entrepreneurial alertness
D) Exploitation
E) Entrepreneurial opportunity
Which of the following biases refers to individuals who tend to strongly prefer avoiding
losses rather than acquiring gains?
A) loss leaders
B) zero-risk bias
C) self-serving bias
D) loss aversion
E) money illusion
When most individuals join an organization, they are unable to solve task-related
problems independently. According to life cycle theory, what is the appropriate
leadership style for these individuals?
A) low task and low relationship
B) low task and high relationship
C) high task and high relationship
D) high task and low relationship
E) moderate task and relationship behavior
A sustainable organization is an organization that has the ability to ________.
A) be profitable during challenging economic periods
B) meet its present needs without compromising the ability of future generations to
meet their needs
C) produce high-quality products at reasonably low prices when the economy is
unsupporting
D) increase its brand awareness by conducting social responsibility activities on a large
scale
E) innovate continuously and produce high-quality innovative products on a consistent
basis
Wayne Thomas has recently taken over as head of quality assurance at Talladega
Motors with the aim to overhaul the quality improvement procedures in place. After
extensive studies conducted on the operations of the organization, Wayne decides that
the company will have to proceed with a reengineering approach for quality
improvement. Which of the following actions is Wayne most likely to initiate in
keeping with the decision to reengineer the quality management system?
A) Work is reorganized around different tasks, such as procurement, assembly, and
testing.
B) The purchasing and accounting functions of the production department are
outsourced in order to streamline the production process.
C) Each of the company’s five manufacturing plants across the country is provided with
an autonomous purchasing department to improve responsiveness to local
manufacturing needs.
D) Control is built into the process by vesting greater decision-making authority with
divisional supervisors at the manufacturing plants.
E) The production processes for engines, chassis, and other spares are segregated and
the final product is assembled only at the final stage.
The most prestigious award instituted to recognize those organizations that produce
exceptionally high-quality products and services is the ________.
A) Malcolm Baldrige National Quality Award
B) Larry Goill Awards for Quality Management Ideas
C) Deming Award
D) Shingo Prize
E) European Foundation for Quality Management Excellence Award