Expertise and creative thinking are the individual’s raw materials for being creative, but
motivation determines whether an individual will actually be creative.
According to Fayol, employee retention should not be given high priority as recruitment
and selection costs are lower than the cost of hiring new workers.
The PERT network contains two primary elements: time and activities.
A message that has been transmitted from one person to another is called a ‘signal.”
Repatriation is the process of ensuring the adjustment of a worker to a foreign country.
Break-even analysis helps managers understand the relationships between fixed costs,
variable costs, total costs, and profit and loss within an organization.
Promoting diversity within the organization ________.
A) increases costs associated with employee retention
B) reduces the ability of the company to capture market share
C) reduces the amount spent on discrimination lawsuits
D) decreases the commitment level of employees at the lower levels
E) increases the expenses associated with turnover of employees
Lobbying efforts by interest groups and progress on the passage of laws are examples of
the ________ component of the general environment.
A) social
B) political
C) legal
D) technological
E) international
Which of the following is characteristic of a person who is more likely to think
creatively under high time pressure?
A) He or she receives little encouragement from senior management to be creative.
B) He or she tends to have more meetings and discussions with groups rather than with
individuals.
C) He or she is less likely to engage in less collaborative work overall.
D) He or she can focus on one activity for a significant part of the day as he or she is
undisturbed or protected.
E) He or she does not get the sense that the work he or she is doing is important.
Managerial responsibilities in the area of organizing include ________.
A) setting diversity goals for hiring of employees within a department
B) establishing task forces or committees to explore issues and provide ideas
C) the evaluation activities necessary to assess the diversity efforts
D) continuously monitoring the different units’ progress with respect to the diversity
goals
E) overseeing compliance with the legal stipulations of EEOC and affirmative action
The major weakness of the ________ approach is that individuals apply the approach
from their own particular frame of reference without knowing the cultural expectations,
traditions, and preferences of the other person.
A) culture-specific
B) multicultural
C) golden rule
D) assimilation
E) righting-the-wrongs
Peter often asks his colleagues for their ideas and suggestions in order to make a
decision. However, he never gives credit to the individuals who gave him the ideas and
instead passes the ideas off as his own. Which of the following orientations does Peter
have?
A) legitimate
B) exploitative
C) hoarding
D) marketing-oriented
E) ideal
A work team composed of people from different functional areas of the organization
who are all focused on a specified objective is known as a ________.
A) a task group
B) cross-functional team
C) a command group
D) special-purpose group
E) self-directed team
In business, ethics can be defined as ________.
A) the capacity to reflect on customer preferences in the corporate decision-making
process
B) the capacity to reflect on competitive strategies in the corporate decision-making
process
C) the capacity to reflect on values in the corporate decision-making process
D) the capacity to reflect on production bottlenecks in the corporate decision-making
process
E) the capacity to reflect on workforce diversity in the corporate decision-making
process
Hugh is an American citizen currently living in Denmark. He works for a company that
has its headquarters in France. He is a(n) ________.
A) third-country national
B) host-country national
C) home-country national
D) dual citizen
E) repatriate
________ is the systematic effort to compare performance to predetermined standards
in order to determine whether performance is in line with those standards, or needs to
be corrected.
A) Planning
B) Organizing
C) Controlling
D) Designing
E) Motivation
Which of the following is the main criticism of Weber’s bureaucracy model?
A) It fails to emphasize setting detailed procedures and rules.
B) It gives short shrift to the human variable within organizations.
C) It does not emphasize a clearly defined organizational structure.
D) It overemphasizes positive relationships among organization members.
E) It attempts to eliminate paperwork and regulations.
In an organization, the group of people who lack critical resources, acceptance, and
social status is known as the ________.
A) prime group
B) advocacy group
C) minority group
D) special interest group
E) majority group
Describe the steps in the planning process.
Write a short note on ethnocentrism and other negative dynamics that can interfere with
workforce productivity.
Formal organizational communication is more important that informal organizational
communication. Why?
Explain the Vroom-Yetton-Jago Model of leadership.