In the nominal group technique, group members never meet face to face.
Single-use plans can be subdivided into policies, procedures, and rules.
Standing plans are plans used over and over again because they focus on organizational
situations that occur frequently.
Influencing is the process of assigning the tasks developed under the planning function
to various individuals or groups within the organization.
A job description refers to the characteristics of the individual who should be hired for
the job.
Fayol defined centralization as raising the importance of the subordinate role.
Planning involves choosing tasks that must be performed to attain organizational goals,
outlining how the tasks must be performed, and indicating when they should be
performed.
According to the Vroom theory, motivation strength is determined by money.
Henri Fayol is regarded as the pioneer of administrative theory.
The assimilation approach advocates shaping organization members to fit the
organization.
Most job rotation programs are ineffective as motivation strategies.
Cost control relates to all organizational costs and emphasizes activities in all
organizational areas.
Sales during the ________ stage is typically due to the need to replace a worn-out
product.
A) decline
B) maturity
C) saturation
D) growth
E) introduction
A company informs the employees of its production unit to immediately remove any
nonconforming material from the normal process flow when detected, and notify either
the President, Quality Manager, or Sales Manager. This is the ________ followed by
the company.
A) policy
B) procedure
C) rule
D) program
E) budget
Which of the following is an example of whistle-blowing?
A) Niobi, an employee of Glesnt Co., complains to her project manager about the
sexual advances that Brent, her supervisor, makes on her.
B) Rupert files a product liability suit against SilkSmooth Co., a shampoo
manufacturer, because its use caused his hair to fall.
C) Joan, an employee of Pierce International-a financial services firm, reports illegal
accounting practices to the Security and Exchange Commission.
D) Linda files a complaint to the Employee Equal Opportunity Commission against
Jueruie Co. after she was rejected in the interview based on her gender.
E) Noa, a customer of Cone Inc., complains about the bad customer-service it received
for the products.
In which of the following sales forecasting methods do managers within the
organization assemble to discuss their opinions on what will happen to sales in the
future?
A) trend analysis
B) nominal group technique
C) the Delphi method
D) jury of executive opinion method
E) the product stages method
The process used to manufacture beer is a product-oriented, high-volume, and
low-variety process. This can be called a(n) ________ process.
A) cyclical
B) job-shop
C) repetitive
D) assembly-line
E) continuous
________ is a phenomenon in which the more the leaders believe their subordinates can
achieve, the more the subordinates actually achieve.
A) Superleadership
B) Internal orientation
C) Pygmalion effect
D) Position power transformation
E) Motivational effect
A management guideline that advises managers to commit funds for planning only if in
the foreseeable future they can anticipate a return on planning expenses as a result of
the long-range planning analysis is termed ________.
A) strategic planning
B) the commitment principle
C) organizational planning
D) tactical planning
E) the principle of the objective
Quality assurance is a(n) ________.
A) process used to determine how many products should be inspected to calculate a
probability that the total number of products will meet organizational quality standards.
B) process used to determine the number of products to be inspected during a random
check
C) standardized system used by organizations to measure employee performance in
achieving the desired quality
D) consortium of a small group of workers who meet with management to discuss
quality-related problems
E) operations process involving a broad group of activities aimed at achieving the
organization’s quality objectives.
Which of the following is the best example of raw data?
A) the return on investment on an advertising campaign
B) a projection of future product demand
C) the organizational budget for the next quarter
D) a forecast of market trends
E) the attendance register in a factory
In South Korean society, business success is pursued through people who work as a
team. Managers believe that good interpersonal relationships among the members of a
team are a must for success. What can be deduced from this?
A) South Korean society has a long-term orientation.
B) South Korea has high power distance.
C) South Korea is low on uncertainty avoidance.
D) South Korea has strong masculine values.
E) South Korea is a collectivist culture.
According to Barnard, to enhance the probability of acceptance of authority,
communication channels should be ________.
A) formal
B) informal
C) lateral
D) customized
E) culturally-fair
What is the importance of lateral communication in an organization?
Compare and contrast quality assurance and quality control. Which one do you think is
preferable to organizations? Explain your answer.
Explain the four components of international plans for multinational corporations.
What is emotional intelligence? Why is it important in organizations?
When do entrepreneurs require external capital? Describe the three primary sources of
external capital.
Define the terms technology, information technology, and information systems.
The trait approach to leadership assumes a good leader is born, not made. Do you agree
with this view? Explain your answer.
What is sustainability? Why is building sustainable organizations important?
What is planning? What are the advantages and potential disadvantages of planning?