A responsibility gap exists when certain organizational tasks are not included in the
responsibility area of any individual organizational member.
Good communicators consult with others when planning communications.
The minority group in an organization lacks critical power, resources, acceptance, and
social status.
The managerial grid is based on the premise that various managerial styles can be
described by means of managers’ concern for cost and concern for technology.
Because strategic planning focuses on the long term and tactical planning on the short
term, strategic plans cover a relatively long period of time whereas tactical plans cover
a relatively short period of time.
The legal component of the general environment is related to government affairs.
The increasing need for information in today’s society is an example of a microbarrier
to communication.
Henri Fayol recommends that businesses establish multiple guiding authorities when
organizing resources.
Line authority is the right to make decisions and to give orders concerning the
production-, sales-, or finance-related behavior of subordinates.
Employees who are more likely to think creatively under low time-pressure show
creative thinking that is more oriented toward identifying problems than generating or
exploring ideas.
Motion study consists of reducing each job to the most basic movements possible and
eliminating unnecessary motions.
Organization cultures that have a spiritual emphasis typically focus on one specific type
of spiritual belief or religion.
Organizational resources are of four basic types: planning, organizing, leading and
controlling.
“Token” employees are always given very high visibility in an organization.
Organizational philosophy is primarily conveyed through ________.
A) upward communication
B) lateral communication
C) downward communication
D) horizontal communication
E) informal communication
A(n) ________ consists of information about the characteristics of organization
members.
A) job repository
B) employee payroll
C) job analysis
D) human resource inventory
E) curriculum vitae
An SBU with a large market share of a low-growth market is a ________.
A) star
B) dog
C) cash cow
D) question mark
E) low-cost leader
Before zeroing in on the new site, the management of a company decided to check
whether there were good schools which the children of their employees’ could attend.
The company was trying to check out the ________ of the new site.
A) living condition
B) degree of unionization
C) community relations
D) labor condition
E) transportation facility
Which of the following statements is true of the steps managers undertake to build a
high-performance organization culture?
A) Managers must ensure that all employees always put the organization’s performance
above their own.
B) Managers should strive to ensure that organizational mission and employees’
performance are distinct parameters and are delinked from each other.
C) Management must hire and retain talented employees even if they are more
expensive, as they are normally an effective means to better organizational
performance.
D) An organization’s management should encourage natural development of its culture,
and should refrain from trying to influence its development.
E) The performance of managers should be tracked with job-related progress being
communicated to them only through formal channels.
Which of the following arguments provided by Milton Friedman suggests that corporate
social responsibility may be unethical?
A) Corporate social responsibility compels managers to spend money on some
individuals that rightfully belongs to other individuals.
B) Corporate social responsibility is not mandated by law, which means that it has to be
done by will, not by compulsion.
C) Empirical studies have not yet demonstrated a definitive relationship between
corporate social responsibility and profitability.
D) Profitability and growth go hand-in-hand with responsible treatment of employees,
customers, and the community.
E) Firms use corporate social responsibility to increase their brand awareness.
Management’s evaluation of planners should ________.
A) never be completely objective
B) depend mostly on subjective factors
C) be completely subjective in nature
D) rely entirely on objective criteria
E) completely avoid the use of subjective indicators
Which of the following activities is a manager most likely to perform if he or she is
from an organization with an adhocracy culture?
A) Standardize policies and procedures so employees know exactly how to get work
accomplished.
B) Reward those who come up with new ways to perform work.
C) Give employees regular feedback on how well they are performing their jobs.
D) Establish a structured monitoring system that shows how well employees are
performing jobs.
E) Include in employee orientation a focus on tradition, values, and vision of the
organization.
________ is the process of ensuring that an organization possesses and benefits from
the use of an appropriate organizational strategy.
A) Strategic planning
B) Strategy visualization
C) Decision making
D) Strategic management
E) Integrated business planning
Which of the following is a characteristic of the Delphi method?
A) It is a more formal method than the jury of executive opinion method.
B) It gives accurate data because the data is collected by the sales people who
continually interact with customers.
C) It utilizes historical data to predict future sales levels.
D) It predicts future sales by analyzing the historical relationship between sales and
time.
E) It predicts future sales by using the product life cycle.
Elaborate on how management effectiveness is related to management efficiency, in
terms of goals and resources.
Provide a brief description of organization culture.
Briefly discuss the discrimination against women in organizations.
What is corporate entrepreneurship?
What are the factors that are essential to the success of a management by objectives
(MBO) program?
What is the human relations movement in management theory? How would you, as a
manager in an organization, use the human relations approach to manage employees?
What are the functions of organization culture?
Explain the fundamentals of entrepreneurship.
Explain the importance of power to the control process. Describe the difference
between positional power and personal power.