The Delphi method of forecasting is more formal than the jury of executive opinion
method and it also gathers, evaluates, and summarizes expert opinions as the basis for a
forecast.
Process theories of motivation are explanations that emphasize people’s internal
characteristics.
The supply of individuals from which to recruit is continually changing, which means
that at times, finding appropriate human resources will be much harder than at other
times.
Behavior modification is a program that focuses on managing human activity by
controlling the consequences of performing that activity, such as rewards and
punishments.
A task group is a formal group outlined in the chain of command on an organization
chart.
Information for operational control decisions does not need to be completely accurate
because such decisions tend to be characterized by some subjectivity and focus on areas
that are difficult to measure.
Recruitment is the process of developing qualities in human resources that will enable
them to be more productive and thus contribute more to organizational goal attainment.
The Sarbanes-Oxley Act prohibits retaliation by employers against whistle-blowers.
________ is an on-the-job training technique that involves moving an individual from
job to job to enable the person to gain an understanding of the organization as a whole.
A) Position rotation
B) Declarative learning
C) Coaching
D) Overlearning
E) Sequence learning
Which approach to leadership views the personal characteristics of an individual as the
main determinants of how successful that individual could be as a leader?
A) behavior approach
B) situational approach
C) characteristic approach
D) trait approach
E) follower approach
In which of the following grapevine patterns do grapevine members communicate
randomly with one another?
A) probability
B) gossip
C) single-strand
D) cluster
E) group
Treating an issue, person, or behavior unjustly or inequitably on the basis of prejudices
is known as ________.
A) tokenism
B) discrimination
C) ethnocentrism
D) stereotyping
E) xenocentrism
Which of the following is a disadvantage of departmentalizing by matrix?
A) It results in duplication of effort.
B) It can be confusing for employees.
C) It does not allow firms to maintain flexibility.
D) It does not allow firms to pool resources for short term projects.
E) It results in a bureaucratic organization.
The Finance department at Lewis & Sons only accounts for 10% of the employees, but
wields the most decision-making power and controls resources and information. As a
result, the Finance department is considered to be a ________ within the organization.
A) determinant group
B) majority group
C) secondary group
D) splinter group
E) model minority
Answers to which of the following questions help determine the effectiveness of a
training program?
A) Are deadlines being met more regularly?
B) What skills do employees need to improve their performance?
C) Should the training program follow a lecture approach?
D) How much time and money must be invested in training employees?
E) Should on-the-job training be preferred over classroom training techniques?
Which of the following conclusions was drawn by the experimenters from the relay
assembly test room experiments of the Hawthorne studies?
A) The subjects did not find working in the test room enjoyable.
B) There is no consistent relationship between productivity and lighting intensity.
C) Subjects continued to show decreased production under all lighting conditions.
D) Worker productivity increased with higher light intensity than lower light intensity.
E) Worker productivity increased with lower light intensity than higher light intensity.
Effective diversity efforts within an organization will involve ________.
A) tying organizational rewards to managers’ commitment to diversity
B) noncompliance with affirmative action and EEOC standards
C) basing the diversity strategy solely on compliance with affirmative action and EEOC
policies.
D) enforcing affirmative action and EEOC policies, but not providing training
E) complying with narrowly defined external policies with sporadic training
The first step in the planning process is to ________.
A) list alternative ways of reaching objectives
B) state organizational objectives
C) develop the premises upon which each alternative is based
D) develop plans to pursue the chosen alternative
E) put plans into action
Which of the following is an error managers make during the controlling stage of
management?
A) not establishing departments appropriately
B) not taking the time to communicate properly with organization members
C) establishing improper communication networks
D) not monitoring progress in carrying out plans
E) not exploring enough viable alternatives for reaching objectives
Transnational organizations usually take one particular continent as their business
arena.
An advantage of brainstorming is that ________.
A) it allows members to know why individuals voted the way they did
B) it provides the option of supporting or rejecting an idea without fear of recrimination
C) it supports the expression of as many useful ideas as possible
D) it is suitable for teams whose group members are geographically dispersed
E) members are not required to defend their ideas
Information ________ is defined in terms of how relevant the information is to the
decision-making situation the manager faces.
A) appropriateness
B) quality
C) timeliness
D) control
E) quantity
Gantt believed in worker compensation that corresponded to production through the
piece-rate system, as well as the ________ system when production exceeded the quota.
A) staggered
B) bonus
C) pension
D) interest
E) profit
Barnard defines ________ as the character of communication by which an order is
accepted by an individual as governing the actions that individual takes within the
system.
A) accountability
B) responsibility
C) authority
D) personal attitude
E) influence
Which of the following is one of the primary benefits of informal group membership?
A) developing new ideas for solving existing organizational problems
B) promoting discipline in the organization
C) perpetuating social and cultural values that group members consider important
D) providing basic structure of division of work and responsibilities
E) generating clarity on what support and input each employee can expect from others
Countries that highly promote ________ have citizenry that tends to emphasize, expect,
and accept more autocratic than democratic leadership.
A) short-term orientation
B) individualism
C) power distance
D) masculinity
E) collectivism
What are the orientations of weak decision makers?
How do you define ethics in business?
How does user satisfaction with an IS determine the effectiveness of the IS? How can
companies effectively manage user satisfaction?
Write a short note on the importance of organization culture.
A manager faces stiff opposition from one of the employees in the team, when making a
change. However the manager identifies the employee’s point of view would not limit
the success of the change. Which strategy is most suited to handle this situation?
What is an organization subculture? What is its significance for an organization?