Illusion of control refers to the activities and investments committed to gain returns
from the new product or service arising from an opportunity.
The Gantt chart is a scheduling device composed of a bar chart with time on the
horizontal axis and the resource to be scheduled on the vertical axis.
Value analysis is a cost control technique rather than a cost reduction technique.
During the decision-making process, organizational goals should be kept in mind when
selecting the most beneficial alternative.
Although flextime is generally desirable to employees, it rarely results in greater
productivity.
________ is the third step of the entrepreneurial process.
A) Opportunity identification
B) Opportunity evaluation
C) Opportunity exploitation
D) Opportunity selection
E) Opportunity improvement
In which of the following examples is the use of organizational language as a cultural
artifact most evident?
A) Lee Iacocca’s efforts to save Chrysler Corporation from bankruptcy
B) Henry Ford’s famous line: “Any customer can have a car painted any color that he
wants so long as it is black.”
C) Prudential Life Insurance Company’s use of the Rock of Gibraltar as a symbol of the
company’s dependability, strength, and unchanging commitment to customers
D) Google’s popular slogan: “Don’t be evil.”
E) Mary Kay Cosmetics’ annual sales celebrations for employees
According to the guidelines suggested by L.Thomas Hopkins for anyone conducting
system analysis, the nature of the part and its function is determined by its ________.
A) position in the whole
B) importance to the operation
C) structural integrity
D) source and origin
E) design and orientation
The management philosophy which states that individuals will be held liable for how
well they use their authority or perform their activities, and will be rewarded or
punished for doing so is ________.
A) reinforcement
B) line authority
C) accountability
D) delegation
E) centralization
Which of the following is one of the possible creative ideas for enhancing
organizational success based on Deming’s thoughts on total quality management?
A) Establish an organizational bias toward handling quality issues immediately.
B) Dedicate all managers to getting the jobs done correctly the first time.
C) Begin each management meeting with a factual and financial review of quality.
D) Dedicate top management to having customers receive products as promised.
E) Eliminate production processes based simply on producing a quota.
Which of the following is true about the differences between commercial and social
entrepreneurship?
A) The purpose of commercial entrepreneurship is to create value for the public.
B) Social entrepreneurs are not required to consider issues surrounding sales and costs
since they have enough funding from angel investors.
C) Most commercial entrepreneurs rely on donations as sources of funding.
D) Commercial entrepreneurs focus on less quantitative performance measures that are
not related to money.
E) Although profits remain somewhat important, social value dominates the goal
structure of social entrepreneurship.
Which of the following is an advantage of using a programmed learning approach for
training employees?
A) The costs of a programmed learning approach are practically nonexistent as training
is delivered through computer programs.
B) One-on-one interaction with mentors and trainers fosters a co-learning atmosphere in
the organization.
C) Employees get a first-hand experience of their job demands as they learn skills by
performing them.
D) Employees are able to learn at their own pace, picking up information
piece-by-piece.
E) Programmed learning allows instructors to expose trainees to a maximum amount of
information within a given time period.
________ layout is a layout pattern that groups together similar types of equipment.
A) Process
B) Fixed position
C) Group technology
D) Product
E) Material
________ involves negative assumptions about people that managers often use as a
basis for dealing with their subordinates.
A) Theory X
B) Theory Y
C) Theory Z
D) Theory XY
E) Equity Theory
Which of the following statements of a manager is consistent with the views expressed
by the life cycle theory?
A) Organizational productivity is more important to leadership than individual
behaviors.
B) Managers must not use directive style when making decisions concerning
employees.
C) Situational approaches to leadership are more effective than the behavioral
approaches.
D) Leadership styles depend on the ability of followers to perform jobs independently.
E) Task behaviors and relationship behaviors of managers are independent of each
other.
A(n) ________ is primarily a one-way communication situation in which an instructor
orally presents information to a group of listeners.
A) group discussion
B) lecture
C) student debate
D) learning cell
E) symposium
In a PERT network, the sequence of events and activities requiring the longest period of
time to complete is known as the ________.
A) critical chain
B) critical plan
C) critical chart
D) critical path
E) critical incident
Factors within an organization that are barriers to organizational goal attainment are
called ________.
A) problems
B) propositions
C) symptoms
D) standards
E) yardsticks
Which of the following can be considered annual fixed costs for a publishing company?
A) author royalties
B) salaried labor
C) sales commission
D) cost of binding
E) printing costs
Which of the following is an advantage of division of labor?
A) It broadens the scope of work.
B) It results in high levels of employee motivation.
C) It makes work more interesting.
D) It saves time.
E) It emphasizes the human variable in organizations.
Robert L. Katz indicates that three types of skills are important for successful
management performance; one among these is ________.
A) cultural skills
B) conceptual skills
C) linguistic skills
D) time-management skills
E) moral skills
________ is defined as the orderly arrangement of group effort to provide unity of
action in the pursuit of a common purpose.
A) Justification
B) Combination
C) Amalgamation
D) Coordination
E) Rationalization
________ is an organization culture characterized by an internal focus along with an
emphasis on stability and control.
A) Bureaucracy culture
B) Market culture
C) Clan culture
D) Hierarchy culture
E) Adhocracy culture
The Vroom—Yetton—Jago model is a method for determining ________.
A) when a leader should use which decision style
B) interpersonal dynamics of organizational leaders
C) the motivational appeals necessary to motivate followers
D) leadership traits and motivation of individuals
E) the effectiveness of leaders in various situations handled