The break-even point is the level of production at which the total revenue of an
organization equals its total costs.
When analyzing entrepreneurial opportunities, the opportunity identification step is,
“Where the rubber meets the road” and often presents a difficult challenge.
The stage of formal group development in which group members attempt to maximize
the group’s success by matching individual abilities with group activities by assisting
one another is the group control stage.
Wikstrom’s position replacement form focuses on position-centered information rather
than the people-centered information maintained on the management inventory card.
The process of guiding the activities of organization members in appropriate directions
is called controlling.
New recruits must be able to practice new jobs, at times employing trial and error,
without fear of punishment or failure.
The Hawthorne studies concluded that lighting and temperature changes within
organizations could significantly influence production.
Adherence to legislated social responsibilities is the minimum standard of social
responsibility performance that business managers must achieve.
The European Union is an example of an international market agreement.
Henri Fayol was more aware of the human side of production. According to him, the
interests of one person should take priority over the interests of the organization as a
whole.
Consideration behavior is any leadership activity that delineates the relationship
between the leader and the leader’s followers.
Managers can ensure the generation of creativity by making work groups more diverse.
Kant’s categorical imperative proposes to act in such a way that the action taken under
the circumstances could be a universal law, or rule, of behavior.
Compromise technique is inappropriate when the planned change is relatively minor
and the time to make an organizational change is limited.
Because tactical plans are based primarily on a prediction of the future, and strategic
plans are based on known circumstances that exist within the organization, tactical
plans are generally less detailed than strategic plans.
A partnership formed by a company in one country with a company in another country
for the purpose of pursuing some mutually desirable business undertaking is known as
a(n) ________.
A) international market agreement
B) direct investment
C) joint venture
D) license agreement
E) franchise agreement
Which of the following terms best represents the capacity of people to recognize their
own feelings and the feelings of others, to motivate themselves, and to manage their
own feelings as well as the feelings in relationships with others?
A) consideration
B) interpersonal skills
C) compassion
D) emotional intelligence
E) assertiveness
Programs and budgets are ________.
A) standing plans
B) policies
C) single-use plans
D) procedures
E) rules
Which of the following is the first step in the management by objectives (MBO)
process?
A) set worker objectives
B) review organizational objectives
C) develop performance evaluation criteria
D) evaluate past performance
E) establish rewards
Intermediate-term objectives are targets to be achieved in _______.
A) one year or less
B) one to five years
C) three to seven years
D) five to seven years
E) five to ten years
The members of a company’s marketing team regularly meet with their peers from the
R&D department to share information and insights on customer product preferences
that they have gathered through market research. This is an example of which of the
following types of communication?
A) upward
B) vertical
C) virtual
D) downward
E) lateral
Which of the following is a common reason behind employee resistance to change?
A) Most individuals are open to experience.
B) Individuals fear some type of personal loss.
C) Most changes involve changes in organizational hierarchy.
D) Faith in the status-quo is limited.
E) Most organizations maintain high power distance.
Which of the following steps in the planning process should precede all the others?
A) develop premises upon which each alternative is based
B) develop plans to pursue the chosen alternative
C) list alternative ways of reaching objectives
D) choose the best alternative for reaching objectives
E) A reduction in production costs leads to lower prices.
F) put plans into action
An SBU with a small market share of a high-growth market is a ________.
A) star
B) dog
C) cash cow
D) question mark
E) low-cost leader
A Belgium-based multinational company hires the best managers for its operations,
regardless of the location of those managers. This company is said to have a(n)
________.
A) ethnocentric attitude
B) polycentric attitude
C) egocentric attitude
D) geocentric attitude
E) gynocentric attitude
The use of mathematical models to investigate the decision situation is typical in
________.
A) the classical approach
B) lower level management analysis
C) upper level management analysis
D) management science applications
E) motion study techniques
Jacob, an upper-level manager, recently saw a project fail because he did not establish
objectives for all important organizational areas during the initial stages. Jacob made a
mistake during the ________ stage of the management process.
A) organizing
B) influencing
C) controlling
D) monitoring
E) planning
The main disadvantage of arriving at decisions through consensus is ________.
A) it results in very few practical solutions
B) it reduces employees’ commitment to the decision
C) it involves time-consuming discussions
D) often the manager must make the decision
E) it focuses ‘several heads” on the decision
Mark and Joe work in the client services department at a large advertising agency and
both have been assigned the account of a major client. However, when the client sends
an e-mail with an urgent request, neither of them responds. This is most likely due to
________.
A) overlapping responsibilities
B) responsibility gaps
C) poor line authority
D) excessive delegation
E) high centralization
________ is directly related to the concept of the scalar relationship—that is, the chain
of command.
A) Matrix structuring
B) Departmentalizing
C) Vertical dimensioning
D) Horizontal dimensioning
E) Lateralizing
Hellriegel and Slocum’s model shows the relative importance of ________ to
organizational survival.
A) external and internal environments
B) change and stability
C) innovation and conservativeness
D) trust and vigilance
E) change and risk taking ability
How is lower-level management analysis different from comprehensive analysis of
management? Is the latter approach suitable for an organization focusing on increasing
productivity by concentrating on the “one best way” to perform a task? Explain your
answer.
Briefly discuss the strategic management process.
Briefly discuss the quantitative methods of sales forecasting.
Explain the concepts of centralization and decentralization. How can a manager
determine the appropriate amount of decentralization for a specific situation?
Who are organizational stakeholders and what types of responsibilities does an
organization have to them?
Virtual offices can be costly to organizations. Do you agree with this statement?
Provide reasons for agreement of disagreement.