Career plateauing is a period of declining performance and productivity.
In essence, line personnel are the suppliers of workers , and the various organizational
departments needing workers are their customers.
Productivity is the relationship between the total amounts of goods or services being
produced (output) and the organizational resources needed to produce them.
The larger the organization, the greater the probability that it will use committees on a
regular basis.
An individual can be driven to be creative either intrinsically through organizational
rewards and punishments, or extrinsically through personal interest and passion related
to a situation.
A relevant alternative is one that is both feasible for solving an existing problem and
also feasible for implementation.
Theory Z is the effectiveness dimension that implies managers who use either Theory X
or Theory Y assumptions when dealing with people can be successful, depending on the
situation.
The classical approach to management recommends that ________.
A) managers enhance organizational success by building appropriate relationships with
people
B) managers improve their organizations by using the scientific method and
mathematical techniques to solve operational problems
C) managers continually strive to increase organizational efficiency to increase
production
D) what managers do in practice depends on, or is contingent upon, a given set of
circumstances
E) to fully understand the operation of an entity, the entity must be viewed as a system
In which of the following grapevine patterns does information travel only to selected
individuals?
A) single-strand
B) gossip
C) probability
D) serial
E) cluster
A management guideline which recommends that managers clearly determine,
understand, and state organizational objectives before they initiate any action is the
________.
A) management-by-objectives approach
B) hierarchy of needs
C) principle of the objective
D) hierarchy of objectives
E) concept of suboptimization
Ben is a manager at Transit Logistics, a logistics company involved in transportation
and storage. He is in charge of monitoring the schedules of the truck drivers who
transport the goods. In this scenario, the capital resource of the organization is the
________.
A) work-schedule
B) transported goods
C) Ben
D) drivers
E) trucks
Which layout strategy would be most appropriate for an organization with a limited
number of different products that require high production volumes, highly specialized
equipment, and narrow employee skills?
A) product layout
B) process layout
C) functional layout
D) fixed-position layout
E) equipment layout
The level of activity established to serve as a model for evaluating organizational
performance is a(n) ________.
A) symptom
B) problem
C) standard
D) correction
E) incentive
What aspect of organization culture is reflected in the extent to which it facilitates the
achievement of organizational mission and objectives?
A) homogeneity
B) profitability
C) economy
D) diversity
E) health
How can a manager increase his personal power by developing a perception among
subordinates that they are dependent on the manager?
A) by adopting a wider span of control
B) by downplaying their positional power
C) by developing employees’ sense of identification with the manager
D) by demonstrating his control over organizational resources
E) by espousing goals, values, and ideals commonly held by them
Which of the following modes of departmentalization contradicts the principle of the
unity of command?
A) customer
B) functional
C) geographic
D) matrix
E) product or service
According to Gantt, the role of a manager is to ________.
A) divide specialized work among individuals and groups
B) make it in employees’ interests to accomplish tasks
C) choose the management tactics best suited to particular situations
D) convince workmen to do work which they have no desire to do
E) use mathematical models to investigate the decision situation
Lisa Lewis is the leader of a small research team formed to study the internal operations
of a company. She instructs the team-members on how to collect and analyze the data.
Lisa is an expert on statistics and the team members are free to approach her for
technical help whenever needed. She is also careful to note any inappropriate behavior
that may occur in the team and takes immediate measures to guide the person
concerned. Lisa can be called a(n) ________ leader.
A) superleader
B) transformational leader
C) entrepreneurial leader
D) coaching leader
E) positional leader
Which of the following components of creativity is the capacity to put existing ideas
together in new combinations?
A) expertise
B) motivation
C) confidence
D) creative thinking
E) knowledge
Which of the following statements is true about the Sarbanes-Oxley Act of 2002?
A) It prohibits any one institution from acting as any combination of an investment
bank, a commercial bank, and an insurance company.
B) It allows for the full or partial disclosure of previously unreleased information and
documents controlled by any public enterprise.
C) It requires financial institutions to keep records of cash purchases of negotiable
instruments and to report suspicious activity that might signify money laundering, tax
evasion, or other criminal activities.
D) Areas covered under this act include maintaining generally accepted accounting
practices and ensuring company structure and processes that enhance integrity and
reputation.
E) It encourages commercial banks and savings associations to help meet the needs of
borrowers in all segments of their communities, including low- and moderate-income
neighborhoods.
The person in the interpersonal communication situation who originates and encodes
information to be shared with another person is called the ________.
A) presenter
B) channel
C) administrator
D) medium
E) source
Entrepreneurial opportunity is ________.
A) the activities and investments committed to gain returns from the new product or
service arising from the opportunity
B) resources (i.e., money, relationships, etc.) the entrepreneur could lose if the
opportunity does not succeed
C) an occasion to bring into existence new products and services that allow outputs to
be sold at a price greater than their cost of production
D) an individual’s ability to notice and be sensitive to new information about objects,
incidents, and patterns of behavior in the environment
E) the process in which an individual or group of individuals in an existing corporation
create a new organization or instigate renewal or innovation within that corporation
A self-actualization need ________.
A) relates to the normal functioning of the body
B) reflects a person’s desire to be accepted by others
C) relates to the individual’s desire to be free from harm, including both bodily and
economic disaster
D) refers to the desire to maximize whatever potential an individual possesses
E) is divided into self-respect and respect from others
Nonprogrammed decisions are ________.
A) structured
B) one-shot decisions
C) routine and repetitive
D) less time-consuming
E) made by computers
What is ‘suboptimization”? What should managers do about it?
What is a decision? Explain the difference between programmed and nonprogrammed
decisions.
Define social entrepreneurship.
“Managers should be paid more than regular employees.” Do you agree with this
statement? Justify your answer.
STL began as a manufacturer and retailer of customized apparel and accessories.
Customers could choose their specifications online, and STL would produce and deliver
the products to customers’ homes. Initially, its market was limited to the U.S., but the
company has begun to receive enquiries from overseas customers from many other
countries. However, STL does not have the financial resources or the confidence to set
up operations in other countries. Which methods could the CEO use to meet this
overseas demand, taking into account the company’s weaknesses?
What is productivity and how is it important to organizations?
Describe the six steps necessary to operate an IS properly.
Explain the concept of a layout strategy and discuss the various types of layouts.
Define motivation and the two basic types of motivation theories.