Site selection is part of input planning.
The greater the degree of effectiveness and efficiency in pursuing its social
responsibilities, the more socially responsive the organization is said to be.
A social audit is conducted to measure the present social responsibility activities of an
organization.
The management by objectives (MBO) approach has been found to be ineffective for
nonprofit organizations.
Three activities that improve IS effectiveness are managing user satisfaction, managing
the IS workforce, and managing IS security.
Delegation is the process of assigning job activities and related authority to specific
individuals in the organization.
The most widely used basis for establishing departments within the formal structure is
by type of product.
Structural change emphasizes increasing organizational effectiveness by changing
controls that influence organization members during the performance of their jobs.
The correct order of Maslow’s Hierarchy of Needs is ________.
A) physiological, social, esteem, security, self-actualization
B) social, physiological, self-actualization, esteem, security
C) physiological, security, social, esteem, self-actualization
D) security, physiological, social, esteem, self-actualization
E) self-actualization, social, esteem, security, physiological
A(n) ________ is a program in which participants engage in a number of individual and
group exercises constructed to simulate important activities at the organizational levels
to which they aspire.
A) job analysis
B) assessment center
C) performance appraisal
D) employment audit
E) workforce plan
Mary has just formulated the annual budget for her department. She has outlined how
the funds must be allocated and spent over the next one year. This would most likely be
categorized as ________.
A) strategic planning
B) intrinsic planning
C) intermediate planning
D) tactical planning
E) strategic control
The total power a manager possesses is made up of two different kinds of power:
________.
A) authority and responsibility
B) social power and reward power
C) authority and accountability
D) position power and personal power
E) ownership power and skill power
Which of the following is the most widely known award in the United States that
recognizes those organizations that produce exceptionally high-quality products and
services?
A) the Deming Award
B) the Shingo Prize
C) the President’s Quality Award
D) Goethals Medal
E) the Malcolm Baldrige National Quality Award
As part of the controlling process, you have finished measuring the performance of
your team. What must you do next?
A) Take corrective action.
B) Compare measured performance to standards.
C) Establish a unit of measure to gauge performance.
D) Modify past plans.
E) Restructure control systems and subsystems.
Which of the following is an indicator that an organization is too large and
decentralized?
A) few product innovations
B) high labor costs relative to other organizational expenses
C) excessive organizational rules and regulations
D) heterogenous product lines
E) poor customer relationships
95% of workers at Minipax Packaging Services are low-skilled workers, many of whom
are from ethnic minorities. The turnover among workers is high and most decisions in
the company are made by the top management, which makes up only 5% of the
workforce. Which of the following statements is true for Minipax?
A) The workers form the majority group as they outnumber top management by 19 to 1.
B) The minority group in Minipax has control of the resources and decision-making
power.
C) The top management constitutes a majority group that commands decision-making
power.
D) The majority group in Minipax lacks social status and acceptance.
E) The majority group in Minipax outnumbers the minority group.
The Forrester Group of companies has many products, including a fertilizer
manufacturing unit. While this unit has never been a source of high revenues in the
past, the SBU has increasingly become an area of concern. For the last few years, this
SBU has not generated enough business for the Forrester Group and the parent
company does not see things changing in the future without substantial investment. In a
market with low growth potential, its already low market share has declined further.
Which of the following strategies is the Forrester Group likely to choose for this SBU?
A) stability
B) focus
C) retrenchment
D) growth
E) divestiture
ABC Corp. is an information technology company. The IT department wants to upgrade
the firm’s technological infrastructure but the cost of upgrading is likely to take up at
least 60 percent of the firm’s cash reserves. The finance manager is reluctant to release
funds for this purpose. According to him, “The economy is still in a state of uncertainty.
The company is better off preserving its cash reserves rather than investing it.”
Which of the following, if true, would most support the finance manager’s point of
view?
A) There is a correlation between a firm’s level of technological investment and its
long-term growth.
B) Gains from technology are hard to predict on account of uncertain demand.
C) The returns from other investment opportunities are much more attractive.
D) Recent reports suggest that the economy is yet to fully recover from the recession.
E) Banks are hesitant to lend to the company on account of uncertain economic
conditions.
The process of increasing the number of operations an individual performs in a job is
________.
A) team management
B) job enlargement
C) job enrichment
D) cross training
E) job rotation
Compile a list of a few situations where plans can fail.
Explain feasibility analysis.
Explain the concept of superleadership. What are the benefits of adopting
superleadership?
Who is an entrepreneur?
What is the “human resource inventory”? What are the different human resource
inventory records maintained by an organization?
Define the different categories of organizations by extent of international involvement.
How do managers help in enhancing their employees’ career development?
Briefly describe the role of the selection process in providing appropriate human
resources to an organization.
Discuss Herzberg’s hygiene and motivating factors.
Understanding the forces that determine competitiveness within an industry should help
managers develop strategies to make their companies more competitive within the
industry. Explain the three generic strategies developed by Porter to illustrate the kind
of strategies managers might develop to make their organizations more competitive.