Forecasting is the development of proposed action to furnish sufficient and appropriate
organizational resources for reaching established organizational objectives.
According to Deming, employees have the primary responsibility for achieving product
quality.
The gossip grapevine tends to distort messages more than any other grapevine pattern.
The affirmative purpose of planning is to minimize risk by reducing the uncertainties
surrounding business conditions and clarifying the consequences of related
management activities.
Contrary to popular belief, standardized jobs and procedures actually reduce stress as
compared to jobs that are classified as “interesting” by allowing more room for
employee creativity.
The confirmation bias is the tendency to believe certain outcomes because others
believe the same.
Fred is a Grade D manager in Lighthouse Infrastructure and manages a small team of
eight engineers. The company has 15 Grade D managers. He worked his way up from
the lowest grade, Grade E, where he was one of 52 line managers and hopes to be
promoted to Grade C soon, which would make him one of the six vice-presidents in the
company. However, breaking into Grade B, comprising three presidents, will be a
challenge. Only the CEO and COO occupy Grade A. Which of the following numbers
represents Fred’s span of control?
A) 15
B) 60
C) 52
D) 8
E) 11
Which of the following statements is true about the planning subsystem?
A) It utilizes all of an organization’s resources.
B) It reduces the need for strict control over the planning process.
C) It helps managers organize the overall management system and enhance its success.
D) It allows different organizational departments to develop their own strategic plans.
E) It places the responsibility of identifying organizational objectives on different
departments.
The bodily strain that an individual experiences as a result of coping with some
environmental factor is called ________.
A) stress
B) conflict
C) anger
D) aggression
E) denial
An individual’s job activities within an organization are usually summarized in a formal
statement
called a ________.
A) job evaluation
B) job description
C) job design
D) job specification
E) job analysis
The process of determining how an organization can get where it wants to go and what
it will do to accomplish its objectives is ________.
A) organizing
B) influencing
C) planning
D) controlling
E) analyzing
Which of the following are the three basic categories of needs identified by Clayton
Alderfer in his ERG theory?
A) esteem, relatedness, and goal
B) existence, relatedness, and growth
C) existence, recognition, and growth
D) esteem, recognition, and goal
E) existence, relatedness, and goal
________ are statistical characteristics of a population.
A) Biographics
B) Demographics
C) Psychographics
D) Chronographics
E) Reprographics
To help increase her probability of becoming a successful manager, Ruth is advised to
improve her consulting skills. In order to improve her competency in consulting, Ruth
should ________.
A) determine how to schedule activities efficiently
B) check with people before making decisions that affect them
C) provide praise and recognition for effective performance
D) provide opportunities for skill development
E) evaluate individual and unit performance
The targets toward which an open management system is directed are ________.
A) organizational purposes
B) operational plans
C) organizational objectives
D) business processes
E) objective indicators
A firm that is participating in long-range community planning is conduction a social
responsibility measurement in the ________ area.
A) problem-solving
B) economic function
C) social investment
D) problem-recognition
E) quality-of-life
________ is a component of creativity that refers to everything an individual knows and
can do in the broad domain of his or her work.
A) Creative thinking
B) Reasoning
C) Expertise
D) Perception
E) Motivation
What is flextime? What are the advantages and disadvantages of using flextime?
Define the concepts of vertical dimensioning, scalar relationships, and unity of
command and explain how they are related.
Define the term social audit. List the basic steps in conducting a social audit.
Explain the concepts of line, staff, and functional authority.
List some of the features of an organization that has its top management’s support on
issues related to diversity. How does top management support help a company take
effective action to promote diversity?
Explain the difference between communication macrobarriers and communication
microbarriers. Give an example of each.
What are heuristics and biases?
Explain the three roles that, according to Harold Stieglitz, staff personnel typically
perform to assist line personnel.
( Adopt cutting-edge technology that makes the production process more efficient.