Arm & Hammer used sustained regeneration when it expanded the uses for baking soda
by introducing it as a deodorizing ingredient in such products as toothpaste, laundry
detergent, etc.
Third-country nationals are organization members who are citizens of the country in
which the facility of a foreign-born organization is located.
In a lecture, trainees participate primarily through listening and note taking.
An organization that is innovative but not creative is characterized by a fertile source of
good ideas, but lacking in the ability to make the ideas tangible.
Managers pursue sustainability because it serves as a catalyst for innovation.
Short-term objectives are targets to be achieved within five to seven years.
Human effort is often replaced by electromechanical devices in such operations as
welding, materials handling, design, and drafting. This is called automation.
Given an explicit organization culture, organization members tend to make decisions
that are consistent with the values embedded in that culture.
Since information is central to all organizational decision-making, there is no such thing
as too much information.
In the AII decision style, presented in the VYJ model, manager and subordinates meet
as a group to discuss the situation, but the manager makes the decision.
The typical IS is a formally established organizational network that gives managers
continual access to vital information.
Exploitation exists when entrepreneurs overestimate the extent to which they can
control the outcome of an opportunity.
The source of authority lies within the individual.
The Porter-Lawler Theory of Motivation is a simple combination of the Needs-Goal
Theory and the Vroom Expectancy Theory.
The behavioral approach to management emphasizes increasing production through an
understanding of people.
________ workers have fixed, traditional offices and work schedules but sometimes
work at home.
A) Fully mobile
B) Home-based
C) Tethered in office
D) Occasional telecommuting
E) Hotelling
To help increase her probability of becoming a successful manager, Beth is advised to
improve her skills in clarifying roles. In order to improve her competency in clarifying
roles, Beth should effectively ________.
A) determine how to schedule activities
B) check with people before making decisions that affect them
C) provide praise and recognition for effective performance
D) provide opportunities for skill development
E) explain task objectives and performance expectations
Henry Robert’s phenomenal contribution to the project he was working on was
recognized by his boss. Appreciating Robert’s achievements, his boss promoted him to
the position of a team leader for their upcoming project and vested upon him the
responsibility of heading a team of 15 members. In accordance with Maslow’s hierarchy
of needs, which of the following needs of Robert’s has been satisfied under the given
circumstance?
A) social need
B) physiological need
C) esteem need
D) psychological need
E) security need
This strategy of ________ is generally applied to cash cows or stars that are beginning
to lose market share.
A) focus
B) retrenchment
C) stability
D) divestiture
E) growth
Which of the following ratios is best suited to analyze how the company finances its
projects?
A) inventory turnover
B) debt ratio
C) current ratio
D) acid test ratio
E) return on investment
Which of the following statements about a problem-solving team is true?
A) It is typically formed to discuss ways to improve quality in all phases of the
organization, to make organizational processes more efficient, or to improve the overall
work environment.
B) It is a creative team which involves a highly integrated group of several skilled
individuals who are cross-trained and have the responsibility and authority to perform
some specified activity.
C) Management must respond to the problem-solving team’s recommendations by
implementing them in their entirety.
D) Generally responsible for whole tasks as opposed to “parts” of a job, the
problem-solving team is an important new way of structuring, managing, and rewarding
work.
E) It is generally permanent in nature, with the focus of the team shifting from one
problem to another over time.
One of the characteristics of the grapevine is that it ________.
A) is usually controlled and monitored by managers
B) springs up and is used regularly within the organization
C) usually follows an upward communication channel
D) is heavily influenced by the top executives of an organization
E) exists largely to serve the self-interests of the people within it
When Tyson Chicken raises chicken for commercial use without using antibiotics,
which type of opportunity is this?
A) new products or services
B) new geographical markets
C) new raw materials
D) new methods of production
E) new methods of organizing
The two broad types of sales forecasting methods are ________.
A) hall tests and Internet surveys
B) hall tests and omnibus surveys
C) qualitative and quantitative
D) qualitative and focus groups
E) focus groups and quantitative
Trot is the CEO of a consulting firm. He plays a key role in guiding the activities of
organization members in appropriate directions. This role performed by Trot can be
called ________.
A) communicating
B) influencing
C) collaborating
D) motivating
E) coaching
According to the contingency viewpoint to designing span of management, the
appropriate span of management widens when ________.
A) the activities performed by supervised individuals are dissimilar
B) subordinates are carrying out complex functions
C) the manager needs to spend a lot of time on planning activities
D) subordinates’ activities need to be synchronized carefully
E) subordinates are physically located close to one another
Which of the following is the best example of a control tool that could be used at all
stages of operations?
A) quality inspections
B) value statements
C) labor force planning
D) capacity planning
E) layout strategies
________ organizations essentially operate within a single country.
A) Multinational
B) Transnational
C) Global
D) Domestic
E) International
Information required for decisions related to strategic planning should ________.
A) emphasize the future
B) be well defined and narrow
C) focus largely on the internal organizational environment
D) be highly current
E) be very detailed
Describe the characteristics of a responsible manager and explain the method used to
determine the degree of responsibility a manager possesses.
Describe the need for modern recruiters to know the job they are recruiting for and
source of human resources.
List the categories of needs identified by Alderfer in his ERG theory.
Explain the difference between a leader and a manager.
What is entrepreneurial opportunity? Which are the types of opportunities as described
by Schumpeter?
What is delegation? Explain the steps in the delegation process.