A clan culture is an organization culture with a strong external focus coupled with a
high degree of flexibility and discretion.
Layout strategy is a plan of action outlining the means and methods the organization
will use to transform resources into goods and services.
A rule is a standing plan that designates specific required action.
In order to be a good listener, one should avoid asking questions.
Transformational leaders instruct followers on how to meet the special organizational
challenges they face.
Quality is the degree of excellence on which products or services can be ranked on the
basis of selected features or characteristics. The ranking is totally dependent on the
industry standards.
Management jobs vary but management principles are universal. The basic ingredients
of successful management are applicable to all organizations.
The GE Multifactor Portfolio Matrix was designed to be more complete than the BCG
Growth-Share Matrix.
The most basic method of dividing job activities is the functional similarity method.
Data refers to the set of conclusions derived from the analysis of facts and figures that
relate to the operation of an organization.
A polycentric attitude reflects the belief that multinational corporations should regard
home-country management practices as superior to foreign-country management
practices.
An international organization has a lower level of international involvement than a
multinational organization.
An unstable organization with high capability to adapt is characterized by moderate
probability of success.
Cultural artifacts can change over time as organization culture changes.
Which of the following is the primary purpose of the influencing subsystem?
A) elimination of organizational grapevine
B) business process restructuring
C) attainment of management objectives
D) manipulation of critical information
E) elimination of organizational conflicts
Which of the following is an intrinsic source of motivation for a creative individual?
A) organizational rewards
B) incentives
C) promotions
D) punishments
E) personal interest
The ________ approach teaches employees the norms and practices of another culture
to prepare them to interact with people from that culture effectively.
A) culture-specific
B) multicultural
C) golden rule
D) assimilation
E) righting-the-wrongs
A specific action proposed to help the organization achieve its objectives is known as
a(n) ________.
A) objective
B) goal
C) plan
D) stepping stone
E) activity
Which of the following is most likely to encourage upward formal communication?
A) performance reviews
B) position descriptions
C) closed-door policies
D) suggestion systems
E) grapevine
The objective of superleaders is to ________.
A) increase the legitimate power that organization exerts on individuals
B) increase the positional power that rests on them by obtaining employee support
C) develop followers who need minimal attention from the leader
D) identify inappropriate behavior and suggest methods for correcting that behavior
E) reduce the resistance from employees when the management is making decisions
The European Union is a(n) ________ established dedicated to facilitating trade among
member nations.
A) international joint venture
B) license agreement
C) international market agreement
D) transnational organization
E) polycentric organization
Which of the following theories is a content theory of motivation?
A) needs-goal theory
B) equity theory
C) Argyris’s maturity-immaturity continuum
D) Vroom expectancy theory
E) Porter€Lawler theory
Ayesha is an Israeli immigrant to the U.S. She works for a pharmaceutical company and
is not only a gender, but also an ethnic minority in the company. Her peers, colleagues,
and subordinates expect a lot from her. She is having a tough time fulfilling all these
expectations. Ayesha is said to be facing ________.
A) role ambiguity
B) role conflict
C) role insufficiency
D) role interference
E) role overload
According to Katz, conceptual skills involve ________.
A) working with people, both individuals and groups, to achieve organizational goals
B) working with processes or physical objects dealing with production
C) working with groups, but not individuals, to achieve organizational goals
D) applying specialized knowledge and expertise to work-related techniques
E) understanding how various functions of the organization complement one another
Which of the following statements about a task groups is true?
A) they typically handle routine organizational activities
B) they are a formal group outlined in the chain of command on an organizational chart
C) they are usually made up of members on the same organizational level
D) they cannot consist of people from different levels in the organizational hierarchy
E) interest group is a task group often established in organizations
________ are firms that raise money from investors and then use this money to make
investments in new firms.
A) Angel investors
B) Venture capitalists
C) Banking institutions
D) Entrepreneurs
E) Insurance companies
What is performance appraisal? What are the different methods used to conduct
performance appraisals?
Briefly describe the four strategies used to manage conflicts.
Although moderate levels of stress has actually been linked to improved employee
productivity, stress can also have significant negative affects. Explain the different
techniques for preventing the initial development of stressors in organizations.
What is the probability theory? Define probability and expected value. How are they
related to each other?
What are the various sources of human resources available to recruiters outside an
organization?
Identify the methods by which managers can make controlling a successful activity.
List the process theories of motivation.
Why is it important for managers to be aware of cultural differences in their dealings
with people?
Define a committee. Explain the four major reasons for establishing committees within
an organization.