The last step of the strategic management process, consisting of monitoring and
evaluating the strategic management process as a whole, is ________.
A) strategy implementation
B) strategy formulation
C) strategic control
D) environmental analysis
E) strategic action
Which of the following is a disadvantage of division of labor?
A) It makes the work more difficult.
B) It overlooks the human variable in organizations.
C) It makes work more time-consuming and inefficient.
D) It prevents workers from specializing at a task.
E) It requires workers to know about the entire process and not just one task.
The ________ dimension of organization culture is an aspect of organization culture
that encourages the application of new ideas to the improvement of organizational
processes, products or services.
A) spirituality
B) quality
C) customer
D) innovation
E) diversity
Which of the following is an advantage of delegation?
A) It helps supervisors to hide their professional inadequacies.
B) It significantly reduces the amount of time taken to complete a task.
C) It frees up the supervisor to perform other organizational tasks.
D) It allows the supervisor to forgo personal responsibility for delegated tasks.
E) It provides employees with a false sense of authority.
Confetti Corporation is a company that manufactures and distributes confectionery to
various stores around the world. They started out as a small shop on a street in Atlanta
and grew into one of the biggest companies that manufacture confectionery, with a
listing on the NYSE. After half a decade of successful global business, they have to
decide whether to take over a major bakery giant that is in need of revival. Which of the
following is most similar to the given scenario?
A) A school in suburban Indianapolis is required to take a decision on how to deal with
absentees of 9th grade.
B) L’Antique, a chain store selling antique furniture, needs to decide whether or not to
shut down unprofitable outlets.
C) A big retailer has to decide on a policy to treat purchase returns immediately after
the holiday season.
D) A real estate major needs to decide how many laborers to hire from subcontractors to
complete one of its residential projects.
E) The HR department at IBM has to hire 200 employees immediately for an upcoming
project.
Which of the following is the primary function of the Consumer Product Safety
Commission?
A) It ensures that employers holding federal contracts abide by the product safety
standards.
B) It strives to reduce consumer misunderstanding of manufacturers’ product design,
labeling, and so on, by promoting clarity of these messages.
C) It formulates and enforces environmental standards in such areas as water, air, and
noise pollution.
D) It regulates safety and health conditions in nongovernment workplaces.
E) It investigates product safety concerns prior to the launch of a product.
Which scheduling tool is typically used to schedule management system inputs such as
human resources and machinery?
A) planning sheets
B) Gantt charts
C) PERT diagrams
D) work flow diagrams
E) SWOT analysis
A(n) ________ is an organization culture characterized by a strong internal focus with a
high degree of flexibility and discretion.
A) adhocracy culture
B) clan culture
C) hierarchy culture
D) bureaucracy culture
E) market culture
If subordinates are characterized by ________, it will be appropriate for managers to
assume a more autocratic, or boss-centered, approach to making decisions.
A) high tolerance for ambiguity
B) high need for independence
C) moderate intellectual capabilities
D) low levels of aggression
E) low level of job-experience
Zac, an American citizen, has worked for a company in Berlin for the last five years.
Which of the following scenarios mirrors the situation Zac is in?
A) Sandra is Polish and works for a U.K.-based company in Venice.
B) Winston is a U.K. national but has been sent to Canada by his company to handle the
operations there for the next two years.
C) Vanessa is English and works in London for a company based in Denmark.
D) Ursula is a Finn but has been in Germany for the last four years, working for a
company headquartered in Japan.
E) Nikolai works for an Irish company in Oslo and is a Norwegian by birth.