A Japanese organization has just moved into the U.S. to expand its operations there.
The management of the company places significant emphasis on Japanese culture and
ways of working. As a result, even after moving to the U.S., the company prefers to hire
more Japanese people than Americans. The company is said to have a(n) ________
attitude.
A) ethnocentric
B) objective
C) relativistic
D) subjective
E) pluralistic
People in the ________ stage may find it difficult to maintain prior performance levels,
perhaps because they have lost interest in their careers or have failed to keep their job
skills up-to-date.
A) exploration
B) establishment
C) maintenance
D) decline
E) plateauing
The Sarbanes–Oxley Act supports ________ as a vehicle for both discouraging
deceptive management practices while encouraging ethical management practices.
A) shoulder surfing
B) whistle-blowing
C) phishing
D) crowdsourcing
E) nearshoring
Formal structure is ________.
A) molded by individual norms and values and social relationships
B) defined as the relationships that evolve naturally among organization members
C) represented primarily by the organization chart
D) usually drawn directly from an organization’s informal structure
E) usually identical to an organization’s informal structure
________ are on-the-job training vehicles for assigning a particular task to an
individual to furnish him or her with experience in a designated area.
A) Virtual teams
B) Cross-functional teams
C) Special project committees
D) Geographically-dispersed teams
E) New product committees
________ refer(s) to situations in which statistical probabilities can be attributed to
alternative potential outcomes.
A) Optimism
B) Surety
C) Uncertainty
D) Risk
E) Heuristics
Which of the following is the simplest stage of multinationalization?
A) establishing sales organizations abroad
B) licensing the use of the organization’s pattern and know-how to foreign firms that
make and sell the organization’s product
C) establishing foreign manufacturing facilities
D) multinationalizing the organization’s management from top to bottom
E) exporting the organization’s product to foreign countries
ProBot Software recently launched DX 11—a computer operating system that offers
superior features compared to all the other competing products available in the market.
Though ProBot operates in a high growth market, DX 11 failed to make any significant
profits. Which of the following would best explain this disconnect?
A) ProBot’s competitors recently reduced their advertising budgets.
B) DX 11 is in the growth stage of the product life cycle.
C) ProBot has adopted a low cost strategy and has economies of scale.
D) The operating system offered by ProBot’s main competitor is the industry standard.
E) The revenue generated by ProBot is used to finance the operations of one of its
subsidiaries.
Which stage of groupthink describes what precursors are associated with the
development of groupthink?
A) concurrence seeking
B) decision-making defects
C) antecedents
D) symptoms of groupthink
E) poor decision outcomes
Which of the following is the most accurate observation of product quality?
A) Quality is more dependent on labor than the other factors of production.
B) It is a measure of how well a product does what it is intended to do.
C) Quality refers to a product’s ability to make an impact on the customers.
D) It can be defined as a ratio of the total output to the total inputs.
E) Quality refers to the design attributes that are formed internally.
After setting worker objectives, the next step in a management by objectives (MBO)
program is to ________.
A) develop performance evaluation criteria
B) review organizational objectives
C) establish rewards
D) monitor progress
E) evaluate past performance
The first step of the training process is ________.
A) designing the training program
B) administering the training program
C) determining the training needs
D) evaluating the training program
E) standardizing the training program