________ programs are designed to eliminate barriers and increase opportunities for
underutilized or disadvantaged individuals.
A) Reverse discrimination
B) Affirmative action
C) Ethnic nepotism
D) Positive liberty
E) Social Darwinism
Which of the following information would be most appropriate for the top management
of a large corporation?
A) summary reports of transactions
B) operating plans and policies
C) detailed reports of problems
D) operational control procedures
E) environmental data and trends
In Alderfer’s ERG theory, ________ need refers to the need for continuing personal
development.
A) growth
B) emotional
C) existence
D) relatedness
E) esteem
Motivating employees to perform better so that they can achieve the organization’s
goals is known as ________.
A) organizing
B) influencing
C) controlling
D) monitoring
E) planning
The ________ dimension of organization culture is a facet or organization culture that
focuses on making sure that an organization emphasizes not only what is good for the
organization, but what is good for other human beings.
A) quality
B) customer
C) ethics
D) spirituality
E) innovation
GenEx Group manufactures a variety of products for different markets. One of its
SBUs, GenEx Textiles, is one of its leading revenue generators. GenEx Textiles is the
leading player in the market for textiles, far ahead of its competitors. However, the
parent company has realized that growth prospects in the textile industry are limited.
The company has already exploited the market to the fullest and sustained growth in the
future is unlikely. In fact, a substantial amount of the revenue generated from this textile
business is used to fund other SBUs of the parent company. GenEx Textiles is an
example of a ________ for the GenEx Group.
A) star
B) dog
C) cash cow
D) question mark
E) cost-leader
Japan has a society that values competitiveness and assertiveness over nurturing others
and improving their quality of life. The people believe that success and wealth are very
important. Japan is said to have a society that ________.
A) emphasizes masculine values
B) has short-term orientations
C) has high power distance
D) is low on uncertainty avoidance
E) emphasizes collectivism
Gathering information that measures recent performance within the organization is part
of the ________ management function.
A) motivating
B) controlling
C) influencing
D) organizing
E) planning
The operational study revealed that the company’s inventory turnover is slow. This has
forced them to maintain high levels of liquidity. Which of the following ratios is best
suited to analyze the company’s short-term solvency?
A) current ratio
B) return on investment
C) activity ratio
D) equity ratio
E) debt ratio
What is the major purpose of feedback in the communication process?
A) It is used by the source to ensure successful communication.
B) It can be used to boost the legitimate power of managers.
C) It provides formal documentation of the communication process.
D) It helps the source avoid questions from the destination.
E) It fosters lateral communication in the organization.
What is the most advanced stage in multinationalization of a company?
A) licensing its brand names to foreign firms
B) establishing foreign manufacturing facilities
C) establishing sales organizations abroad
D) exporting the organization’s products to foreign countries
E) multinationalizing ownership of the corporate stock
Plaxo Industries is a large-scale manufacturer of commercial kitchen equipment whose
products are currently sold in Europe and the Middle East. Plaxo wants to foray into the
Asian market and the company’s management has set a target of entering the Chinese
market by 2018. This is an example of a(n) ________ objective.
A) short-term
B) intermediate-term
C) long-term
D) medium-term
E) operational
Which of the following statements is true for the management science approach?
A) It is only suitable for management problems with a small number of variables.
B) The use of behavioral models to investigate the decision situation is typical in
management science applications.
C) Management science techniques are not suited for analyzing quantifiable factors.
D) Management science techniques decrease the effectiveness of managers in
decision-making.
E) Management science applications generally use economic implications as guidelines
for making a particular decision.
If a company in the United States allows a company in England to use its brand name
for a fee, the company is said to have entered into a(n) ________.
A) license agreement
B) direct investing agreement
C) venture agreement
D) export agreement
E) import agreement
Sid wants to involve his team of remotely located architects in a decision making
exercise. His plan is to circulate a questionnaire on the problem at hand, share the
questionnaire results, and continue to recirculate and redefine individual responses till a
consensus is reached. Which type of decision-making technique is Sid planning to
implement?
A) groupthink
B) brainstorming
C) the Delphi technique
D) the nominal group technique
E) the devil’s advocate technique
Canada, the People’s Republic of China, Indonesia, and the United States are all
members of the Asian-Pacific Economic Cooperation. This agreement is an example of
a(n) ________ agreement.
A) international license
B) international market
C) international framework
D) international import
E) international export
The first step in the incremental improvement process is ________.
A) choosing an improvement area
B) organizing a quality improvement team
C) identifying amount of improvement required to match best performance
D) performing an analysis of the current performance
E) performing a pilot study to selected remedies to the problem
________ is the process of guiding the activities of organization members in
appropriate directions.
A) Communicating
B) Influencing
C) Controlling
D) Planning
E) Organizing