________ occurs when an individual makes a decision that is not optimal, but is good
enough.
A) Loss aversion
B) Satisficing
C) Intuition
D) Bias
E) Unrealistic optimism
The level of an organization’s external environment that contains components normally
having relatively specific and immediate implications for managing the organization is
the ________ environment.
A) demographic
B) general
C) industry
D) international
E) internal
An advantage of the nominal group technique is that ________.
A) it prevents members from questioning the validity of others’ ideas
B) it allows members to know why individuals voted the way they did
C) it allows members to come up with even wildly impractical ideas
D) it is suitable for teams whose group members are geographically dispersed
E) it provides the option of supporting or rejecting an idea without fear of recrimination
Identify the algebraic equation to determine the break-even point.
A) BE = VC/(P-FC)
B) BE = P/ (FC-VC)
C) BE = C/R
D) BE = (P-VC)/(FC-VC)
E) BE = FC/(P-VC)
In the product life cycle, which of the following stages typically follows the maturity
stage?
A) saturation
B) decline
C) obsolescence
D) growth
E) resurrection
________ is the first step of the entrepreneurial process.
A) Opportunity identification
B) Opportunity evaluation
C) Opportunity exploitation
D) Opportunity feedback
E) Risk evaluation
According to Herzberg, which of the following is needed just to prevent the employee
from becoming dissatisfied with work?
A) salary
B) responsibility
C) advancement
D) growth
E) opportunity for recognition
Axis Cars is an automobile company based out of Delaware. They need to follow an
organizational strategy to regain the market share they recently lost to Toyota. Which of
the following strategies will accomplish this objective?
A) They should increase people efficiency.
B) They should resize and downsize present models.
C) They should increase machine efficiency.
D) They should modernize the car batteries.
E) They should merge with another top-selling automobile brand.
Managers with a ________ attitude believe that the overall quality of management
recommendations, rather than the location of managers, should determine the
acceptability of management practices used to guide multinational corporations.
A) ethnocentric
B) polycentric
C) geocentric
D) xenocentric
E) gynocentric
Which of the following is one of Follett’s guidelines on coordination?
A) Personal communication should be minimized in coordination.
B) Managers can assume that if their system shows coordination now, it will show
coordination in the future.
C) The human element should be minimized in coordination.
D) The communication process is an essential consideration in any attempt to
encourage coordination.
E) Coordination can be achieved with least difficulty through vertical relationships.
________ can be defined as guiding the activities of organization members in
appropriate directions.
A) Organizing
B) Influencing
C) Controlling
D) Monitoring
E) Planning
The establishment, development, and growth of the TQM movement throughout the
world are largely credited to ________.
A) the USA
B) Britain
C) Germany
D) Japan
E) China
Which of the following is one of the possible creative ideas for enhancing
organizational success based on Crosby’s thoughts on total quality management?
A) Use product inspections to improve the manufacturing process and reduce costs.
B) Eliminate production processes based simply on producing a quota.
C) Begin each management meeting with a factual and financial review of quality.
D) Create production processes based upon learning how to improve the processes.
E) Abolish organizational bias toward handling quality issues immediately.
In an organization, task-related activities include ________.
A) empowering others to solve problems
B) consulting when making decisions
C) providing recognition for achievements and contributions
D) encouraging innovative thinking
E) short-term planning
Bryan is the production manager of a small company that manufactures printed circuit
boards. Prior to making a decision, Bryan usually asks for information from his
subordinates. However, his subordinates are not always informed about the problem at
hand. Which of the following VYJ model decision-making styles does Bryan use?
A) AI
B) AII
C) GII
D) CI
E) CII
France is a country where employees tend to follow whatever their managers say. They
do not question the authority of their managers. Which of the following statements can
be deduced from this information?
A) France has a culture that promotes masculinity.
B) France is a country where short-term orientation is prevalent.
C) France is a country with high power distance.
D) France is a society with low uncertainty avoidance.
E) French society promotes individualism.
Sarah has been working full-time at Eves Golf Inc. for three years. While at college, she
worked as a part-time employee at Burger King and as an office assistant for a
manufacturing organization. She was recently promoted to manager, and manages a
small team that is responsible for procuring raw materials for their line of golf bags,
hats, and other accessories. Considering that careers evolve through a series of stages,
in this scenario Sarah’s career is at the ________ stage.
A) exploration
B) establishment
C) maintenance
D) plateauing
E) decline
A signal refers to ________.
A) a decoded message with the receiver
B) the medium used to encode a message
C) a nonverbal clue provided by a communicator
D) the medium used to transmit a message
E) a message transmitted from one person to another
Jenna and two of her college friends recently initiated their own start-up. Jenna’s in
charge of recruiting people and personnel management. She hasn’t had any experience
in managing people and wants to establish a clear approach to management. However,
she notices that the decisions she makes often vary depending on the people and
situations. She realizes that the way she manages programmers needs a different
outlook from the way she manages accountants. The most appropriate approach that
Jenna could use in this scenario is the ________ approach.
A) classical
B) behavioral
C) management science
D) comprehensive management analysis
E) contingency