________ is short-range planning that emphasizes the current operations of various
parts of the organization.
A) Operational planning
B) Intermediate planning
C) Strategic planning
D) Strategic control
E) Tactical planning
The manager of a multinational corporation in the U.S. thinks that following U.S.
management practices is best for its operations in New Zealand because U.S.
management practices are better than the management practices prevalent in New
Zealand. This manager is said to have a(n) ________ attitude.
A) ethnocentric
B) polycentric
C) geocentric
D) xenocentric
E) gynocentric
Which of the following is the last step in the controlling process?
A) comparing measured performance to standards
B) taking corrective action
C) measuring performance
D) establishing standards
E) establishing units of measuring performance
________ skill is the ability to establish orderly uses for resources within the
management system.
A) Organizing
B) Communication
C) Planning
D) Controlling
E) Marketing
Best Foot Limited (BFL) manufactures different types of footwear, including
rubber/canvas footwear, leather footwear, and plastic footwear. The company has one
plant in Norway which produces all the shoes. Nearly 800 workers are employed at this
plant. Which of the following possible actions would indicate that BFL follows the
scientific method of the Gilbreths, who primarily focused on motion-study?
A) The company switched to a new assembly line process which requires employees to
perform three steps per task compared to the earlier five steps.
B) Every month the BFL management chooses three employees who have exceeded
their targets for that month and awards each of them a special bonus.
C) To help retain employees, the management awards workers a special loyalty bonus
for every two years they complete at the organization.
D) BFL has no strict guidelines regarding work clothes for their employees.
E) The managers undergo regular training to enhance their interpersonal skills. This has
helped increase productivity through better communication between employees.
One of the SBUs under the Retro Group of companies is not generating a satisfactory
amount of business. Extensive analysis shows that the company is losing its market
share because its competitors have more sustainable processes. Analysts also feel that
the growth prospects in this industry are extremely limited. Which of the following
organizational strategies should the company adopt?
A) focus
B) stability
C) retrenchment
D) growth
E) divestiture
Which of the following is a guideline for making delegation effective?
A) Avoid giving employees freedom to pursue tasks in their own way.
B) Refrain from entrusting employees with whole projects or tasks.
C) Allow employees to set their own standards for performance.
D) Delegate tasks on the basis of employee interests at all times.
E) Give employees the authority necessary to accomplish tasks.
The two primary elements of a PERT network are ________.
A) activities and events
B) activities and routes
C) activities and occurrences
D) occurrences and events
E) routes and events
Leaders in organizations with clan cultures are likely to be ________.
A) autocrats
B) mentors
C) micromanagers
D) dictators
E) controllers
Betty and David decide to do a survey to get people’s reaction to their innovative idea
for a new product. With the help of an organization that conducts primary research, the
couple are able to get the response of people from their town. The results are very
encouraging and they decide to start their company. What error have they committed?
A) hypercorrection
B) cognitive distortion
C) law of small numbers
D) defence mechanism
E) overregularization
International planning in the area of ________ emphasizes reaching organizational
objectives through the purchase of the operating assets of another company in a foreign
country.
A) direct investing
B) joint venture
C) importing
D) exporting
E) license agreements
The management science approach suggests that managers can best improve their
organizations by ________.
A) using the scientific method and mathematical techniques to solve operational
problems
B) understanding the physiological, safety, social, esteem, and self-actualization needs
of organization members
C) providing wage incentives to workers exceeding their target production
D) reducing the number of steps involved in performing a particular task
E) making sure that all employees are treated as equally as possible
Which type of opportunity is Citibank pursuing when it provides services in China?
A) new products or services
B) new geographical markets
C) new raw materials
D) new methods of production
E) new methods of organizing