Which of the following is the first step in an organizational socialization process?
A) providing initial work experiences
B) recruiting new employees
C) defining informal organization
D) providing role models
E) evaluating the cultural fit
The central theme of leadership is ________.
A) rational assessment and handling of business situations
B) ensuring that the organization produces high quality products
C) the rational selection of goals and purposes
D) getting things accomplished through people
E) reducing the overall cost of the organization
Fayol presented work specialization as the best way to use the ________ resources of
the organization.
A) human
B) capital
C) monetary
D) material
E) technological
A manager who guides and directs the execution of a function through the person
accepting operating responsibility has ________.
A) general responsibility
B) specific responsibility
C) sequential responsibility
D) rotational responsibility
E) consultative responsibility
In a management by objectives program (MBO), why must managers be careful not to
conclude automatically that employees have produced at an acceptable level simply
because they have reached their objectives?
A) The objectives may have been set too low in the first place, and managers may have
failed to recognize it at the time.
B) The MBO framework is naturally flawed and requires managers to use subjective
criteria to evaluate performance.
C) The employees may have reached their objectives by means that the organization
had not considered.
D) The MBO approach measures perfomance based merely on goal attainment and not
on the level of effort expended.
E) The objectives set for employees may not be aligned with the overall organizational
objectives.
Which of the following statements is most closely associated with the concepts of the
path—goal theory of leadership?
A) Achievement of organizational goals is more important than the paths used to
achieve them.
B) Managers must set the goals for performance and allow employees to select the path
they use to achieve the goal.
C) Directive behavior is not appropriate when precise performance goals and
procedures exist.
D) Effective leaders are characterized by high degree of acceptance and low
task-orientation.
E) Managers can help job performance by showing employees how their performance
directly affects reception of rewards.
Mike wants to start his own laundry service. However, he intends to first study the
market and consider factors like who his competitors are, how they function, their
market shares, how he can attract prospective customers, etc., before he decides
whether his plan is viable. Mike is engaging in ________.
A) benchmarking
B) entrepreneurial risk management
C) feasibility analysis
D) exploitation
E) angel investing
Some plans are designed to cover the entire open management system: the
organizational environment, inputs, process, and outputs. Such a plan is often referred
to as a ________.
A) rule
B) master plan
C) level plan
D) policy
E) procedure
The ________ approach to diversity relies on the biblical dictate, “Do unto others as
you would have them do unto you.”
A) multicultural
B) golden rule
C) assimilation
D) righting-the-wrongs
E) culture-specific
Which of the following is the fourth primary step in designing a PERT network?
A) determining the time needed for the completion of each activity or event
B) designing a PERT network reflecting all the information needed
C) identifying the sequence of events and activities requiring the longest period of time
to complete
D) listing the sequence in which the activities/events have to be performed
E) listing all the activities or events that must be accomplished for the project
Mark finds out that his colleague, Mae, will soon be quitting the company and joining a
rival firm. He immediately passes this information on to his team mate Josh, who tells
Craig, who in turn mentions it to his secretary. In this way the message spreads from
one person to the next, until the entire department knows about it. This is an example of
the ________ grapevine.
A) serial
B) single-strand
C) gossip
D) probability
E) cluster
________ occurs when a firm proactively seeks to create a new product market position
that competitors have not recognized.
A) Sustained regeneration
B) Organized rejuvenation
C) Public hosting
D) Strategic renewal
E) Domain definition
Which of the following is one of the three main components of the management system
that Weber termed a bureaucracy?
A) minimum regulations and paperwork
B) close, personal relations among organization members
C) emphasis on the human variable
D) a flat organizational structure
E) a clearly outlined organizational hierarchy