The two popular scheduling techniques are ________.
A) Gantt charts and the Delphi method
B) Gantt charts and the jury of executive opinion method
C) Gantt charts and the program evaluation and review technique
D) the Delphi method and the program evaluation and review technique
E) the jury of executive opinion method and the program evaluation and review
technique
The ultimate objective of the human relations approach is to ________.
A) find “one best way” of managing people in an organization
B) analyze the impact of environmental factors on worker behavior
C) increase production by analyzing mathematical models of human behavior
D) develop workers’ job skills and reduce the movements necessary for them to
accomplish a task
E) study the interaction of workers in organizations to enhance organizational success
The CEO of a company decides to introduce decentralization to help the organization
exercise greater control over its subunits and increase employee motivation. This is an
example of a ________ change.
A) people
B) administrative
C) technological
D) managerial
E) structural
The ________ function of management involves determining how an organization will
achieve its objectives.
A) planning
B) organizing
C) influencing
D) controlling
E) observing
The ________ orientation is found in decision makers who desire to preserve the status
quo as much as possible.
A) receptive
B) ideal
C) exploitative
D) hoarding
E) legitimate
Robert, the operations manager of a manufacturing company, gives adequate attention
to the needs of his employees and maintains a friendly organizational atmosphere.
However, he is often criticized for not meeting the performance goals and poor quality
of products. Robert’s managerial style is likely to be associated with what score in the
managerial grid?
A) 9,9
B) 1,1
C) 9,1
D) 1,9
E) 5,5
Which of the following combinations of stability and adaptation is associated with the
probability of a slow death of the organization?
A) high adaptation and stability
B) low adaptation and stability
C) high adaptation and low stability
D) moderate adaptation and high stability
E) high stability and low adaptation
Planning social responsibility activities involves ________.
A) establishing all organizational resources that emphasize the attainment of the
organization’s social objectives
B) determining how the organization will achieve its social responsibility objectives
C) guiding the activities of organization members to help attain the organization’s social
responsibility objectives
D) making things happen as they were planned to happen
E) determining and reporting progress in the attainment of social responsibility
objectives
Which of the following is an alternative work arrangement where workers come into
the traditional office frequently, but because they are not always physically present,
they are not allocated permanent office space?
A) flextime working
B) hotelling
C) occasional telecommuting
D) tethered in office
E) home based
Informal structure is ________.
A) molded by individual norms and values and social relationships
B) defined as the relationships among organizational resources as outlined by
management
C) represented primarily by the organization chart
D) usually represented in a pyramid form
E) usually identical to an organization’s formal structure
The avoiding technique is generally appropriate when ________.
A) the planned change is extensive and time is limited
B) an emergency change has to be made in the organization
C) a win-win solution is essential to the organization.
D) the parties involved in the conflict are powerful
E) the potential conflict will not limit organizational goal attainment
According to McClelland’s acquired needs theory, an individual with which of the
following need profiles would be comfortable in competitive situations and enjoy her
decision-making role?
A) high need for achievement
B) low need for achievement
C) high need for power
D) low need for power
E) high need for affiliation
Because Jamie is the manager, her subordinates follow her instructions. This is an
example of ________ power.
A) personal
B) position
C) total
D) social
E) absolute
Individuals often use ________, also known as simple rules of thumb, to make
decisions.
A) bounded rationality
B) syntax
C) folksonomies
D) intuition
E) heuristics
Which of the following is true about tactical planning?
A) Tactical planning is long-range planning that emphasizes the current operations of
various parts of the organization.
B) In doing tactical planning, managers consider the organization as a total unit and ask
themselves what must be done in the long term to attain organizational goals.
C) The most successful managers tend to be those who take a comprehensive approach
to strategic planning and are careful not to cut corners during the process.
D) Tactical plans are usually developed in the areas of production, marketing,
personnel, finance, and plant facilities.
E) Tactical plans are usually developed by upper-level management.
Which of the following is considered a primary managing activity?
A) building corporate culture
B) reducing conflicts
C) eliminating workplace stress
D) creating norms
E) maintaining work-life balance
Decision makers who have a(n) ________ orientation believe that the source of all good
is outside themselves, and therefore rely heavily on suggestions from other organization
members.
A) receptive
B) exploitative
C) hoarding
D) ideal
E) marketing-oriented
________ is a strategy adopted to eliminate an SBU that is not generating a satisfactory
amount of business and that has little hope of doing so in the near future.
A) Growth
B) Divestiture
C) Retrenchment
D) Stability
E) Focus
The first step in using quality circles is ________.
A) establishing the theme for observation
B) determining the objective of observation
C) implementing a new procedure
D) obtaining necessary data
E) determining the target rate