Which of the following characteristics is typically attributed to a creative person?
A) unemotional
B) orthodox
C) moderately concerned with failure
D) extroverted
E) intolerant of ambiguity
The ________ dimension of organization culture is an element of organization culture
that focuses on making sure that a product, in the opinion of the customer, does what it
is supposed to do.
A) ethics
B) technological
C) quality
D) diversity
E) innovation
Three activities that improve IS effectiveness are managing user satisfaction, managing
the IS workforce, and managing ________.
A) IS costs
B) timelines
C) IS security
D) scalability
E) IS profitability
Barnard maintains that authority will be accepted under all the following conditions ,
EXCEPT when ________.
A) the individual believes the order is consistent with the purpose of the organization
B) the individual can understand the order being communicated
C) the individual sees the order as compatible with his or her personal interests
D) the individual is mentally and physically able to comply with the order
E) the individual considers informal communication channels to be more credible than
formal ones
Which of the following styles of management involves exertion of minimum effort to
get the required work done?
A) 9,9
B) 9,1
C) 5,5
D) 1,1
E) 1,9
Catherine works as a training specialist at a retail organization. She is not always
physically present in the office though she works from other locations using a portable
computer. She usually informs her colleagues in advance when she decides to come in
and work from office. This work arrangement is an example of ________.
A) fully mobile working
B) tethered in office arrangement
C) home based working
D) hotelling
E) occasional telecommuting
Meg recently graduated from law school and joined Smith & Sons, a prestigious law
firm that she has always wanted to be a part of. Like every other new research
associate, she is assigned to a senior member of the firm whom she is required to assist.
This typically involves spending several hours researching case histories and preparing
briefs. She is well-paid and feels that her boss is supportive. However, Meg leaves the
firm within two months. Which of the following, if true, would best explain this
contradiction?
A) Meg is motivated by extrinsic rewards.
B) Smith & Sons recently acquired a competitor.
C) Meg’s boss exemplifies Theory Y.
D) Meg has a low need for achievement.
E) Meg is more comfortable working in a team setup.
A company announces in a memo that smoking will not be allowed on the premises.
This statement is an example of a ________.
A) rule
B) program
C) budget
D) policy
E) program
Which of the following exists when certain tasks are not included in the responsibility
area of any individual organization member?
A) role conflict
B) a responsibility gap
C) accountability
D) a condition of overlapping responsibility
E) lack of functional similarity
Which of the following is NOT a factor that determines the value of information?
A) information timeliness
B) information quality
C) information cost
D) information quantity
E) information appropriateness
Which of the following is true for tokenism?
A) It refers to the situation in which a person is one of few members of his or her group
in an organization.
B) It refers to an environment in which differences are acknowledged and seen as
significant contributors to the entirety.
C) It is the belief that one’s own group, culture, country, or customs are superior to
those of others.
D) It discriminates against members of the majority group in order to help groups that
are underrepresented in the organization.
E) It is a positive or negative assessment of members of a group or their perceived
attributes.
In building a sustainable organization, management should strive to make the
organization sustainable in three areas. Which of the following areas is the organization
focusing on when it emphasizes performing behavior akin to protecting natural
resources like air, water, and land?
A) the economy
B) the customer
C) the environment
D) the government
E) the society
Malcolm, an accounts clerk, is all set to make a presentation on how his team can
improve their productivity by changing certain work practices. His manager asks the
employees not to be too critical of Mark’s suggestions and to avoid arguing with him.
The manager most likely said this because being critical ________.
A) will increase the amount of time Mark will need to finish his presentation
B) will only annoy the other people attending the presentation
C) will put Malcolm on the defensive
D) will confuse people about the ideas and suggestion put forth
E) will reduce the level of group cohesiveness
Which of the following is true about the definition of bounded rationality?
A) Managers rely on their inborn ability to synthesize information quickly and
effectively.
B) Managers have access to complete and accurate information for making a decision.
C) Managers adhere to rules of the thumb when making decisions.
D) Statistical probabilities can be attributed to alternative potential outcomes.
E) Managers do not always have access to the resources required to make rational
decisions.
As part of a process of job redesigning, the HR manager of Mars LLC conducted an
informal survey of employees to assess their job satisfaction levels. However, fearing
negative action, few employees gave clear, unambiguous responses to the HR
manager’s questions. This survey is likely to be of little use to the HR manager because
it is ________.
A) not relevant
B) too costly
C) not timely
D) not in sufficient quantity
E) too wide in scope
An organization considers its managers to be self-employed and compensates them
based on the profitability of the units that they manage. The managers at this
organization can be considered ________ leaders.
A) transformational
B) servant
C) super
D) entrepreneurial
E) coaching
________ is an explanation of motivation that emphasizes how individuals are
motivated.
A) A content theory of motivation
B) Behavior modification theory
C) A process theory of motivation
D) ERG theory
E) Theory X
Graicunas’s formula is as follows: C = n( + n- 1). What does n stand for in this
formula?
A) the total number of departments in an organization
B) the appropriate number of subordinates a manager can have
C) the total number of levels an organization can have
D) the known number of subordinates for a particular manager
E) the appropriate number of possible relationships between manager and subordinates
Which of the following statements is true about the social obligation approach?
A) It sees business as having both economic and societal goals.
B) It considers business as having both societal and economic goals as well as the
obligation to anticipate potential social problems.
C) It sees business as having societal goals and the obligation to anticipate potential
social problems, but lacking economic goals.
D) It considers business as having primarily economic purposes and confines social
responsibility activity mainly to existing legislation.
E) It considers business as having both societal and economic goals as well as the
obligation to anticipate potential social problems and work actively toward preventing
their occurrence.